Reliable and fast response for support. Only a minimal number of glitches in the system. Our business relies highly on this software. Review collected by and hosted on G2.com.

I don't dislike anything in Shape. Whatever lapses that occurred were always immediately corrected. Review collected by and hosted on G2.com.

I have tried several CRMs that were not user-friendly or did not have the functionality I was looking for. I found Shape to be the best all-around for our needs. Also, the service went above and beyond to facilitate any needs that we had. Review collected by and hosted on G2.com.

I havent seen anything to dislike. Any platform can improve but I am still learning about it., Review collected by and hosted on G2.com.

Fast implementation and easy integration, team also loves the UI -making adoption easy! Streamlined our operations a great deal- 360 view of everything we need by role! Review collected by and hosted on G2.com.

So far it's been great...no complaints from users. We were able to streamline 3 different solutions into one! Review collected by and hosted on G2.com.

Shape software is user friendly, efficient, and the customer service is amazing l. Review collected by and hosted on G2.com.

There isn't anything I really dislike about Shape Software. Review collected by and hosted on G2.com.

Saving up the record in shape is simple. If you input any texts into the text field it saves them automatically. On the top left, there's the productivity sidebar where we can add important notes, and get communication details like SMS, email, or phone calls. If you need to call your customer, you need to hover on their phone number and click to call. Similarly, the email can be sent in a similar way, and also there are email templates saved by default to ease up your entire process. Review collected by and hosted on G2.com.

Documentation is needed for a new user. It is difficult to learn and get used to the software without the help of documentation. Review collected by and hosted on G2.com.

Detailed videos for your questions and timely responses. Review collected by and hosted on G2.com.

Nothing. They are able to respond quickly and accurately. Review collected by and hosted on G2.com.

shape is where simplicity meets efficiency. Their easy to use interface coupled with data driven dashboards make them a critical software for any lead generating company. The integrated dialer feature is seamless and significantly increases production. Review collected by and hosted on G2.com.

To date I do not have many things to point out about Shape that I dislike Review collected by and hosted on G2.com.

Shape CRM provides an all in one solution, it's easy to use, helpful features that make daily task easier Review collected by and hosted on G2.com.

I'm my experience using other software on the market there's nothing about Shape that I dislike. Review collected by and hosted on G2.com.

I like everything you can do with each contact. Once I open a person's file I can see notes, files/attachments, any communications etc. all in one place. Review collected by and hosted on G2.com.

I don't really have any least helpful items, everything I've used works. Review collected by and hosted on G2.com.

I love the ease of use. Very intuitive! Well thought out user interface and easy to navigate. Review collected by and hosted on G2.com.

Can't think of anything at the moment as it's working out great for us. Review collected by and hosted on G2.com.