--- title: Sfax Reviews meta\_title: 'Sfax Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Sfax works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Sfax Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Sfax but has limited features. Are you part of the Sfax team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Designed to withstand the rigors of healthcare, Sfax enables you to send, receive, annotate, digitally sign and manage faxes without printing a single physical document. All your documents are protected by strong encryption within our SSAE16 Type 2 data centers. Safely manage all your faxing with powerful, easy to use features and enterprise-level flexibility with our Fax API for easy interoperability. * * * Seller [Consensus Cloud Solutions](https://www.g2.com/sellers/consensus-cloud-solutions) Discussions [Sfax Community](https://www.g2.com/products/sfax/discuss) Overview by Julien Huyghe Show More ## Pricing Pricing provided by Sfax. ### Standard $37.00 350 Pages Per Month ### Plus $62.00 700 Pages Per Month [ View More Pricing Information ](https://www.g2.com/products/sfax/pricing) ## Top-Rated Alternatives [ ![iFax](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iFax") iFax 4.7/5(480) ](https://www.g2.com/products/ifax/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,427) ](https://www.g2.com/products/ringex/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/sfax/competitors/alternatives) ## User Insights Average based on 14 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Enterprise (\> 1000 emp.) 4/21/2026 "Sfax Makes Sending Files Effortless" 5/5 What do you like best about Sfax? I really like the ease of use of Sfax - just drop files into the feature and send! Easy! Review collected by and hosted on G2.com. What do you dislike about Sfax? I dislike the icons for moving, exporting - wish they were more user friendly. Review collected by and hosted on G2.com. What problems is Sfax solving and how is that benefiting you? Sfax is making my job easier by helping me fax multiple items in a couple clicks, Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AS Aaron S. VP of IT 4/22/2021 "Poor customer service" 1/5 What do you like best about Sfax? HIPAA secure and typically works without issue Review collected by and hosted on G2.com. What do you dislike about Sfax? Terrible customer service, slow to respond to emails requesting support and no phone contact options! Review collected by and hosted on G2.com. What problems is Sfax solving and how is that benefiting you? Able to receive HIPAA compliant faxes Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jason A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason A.") JA Jason A. Principal Attorney Small-Business (50 or fewer emp.) 11/19/2018 "Customer Service is worst" 0/5 What do you like best about Sfax? Nothing. They changed my number and raised the fee $65 and then the next year when I called them out on it they told me they would not do anything about it. Review collected by and hosted on G2.com. What do you dislike about Sfax? I was with these guys since 2011. 7 years and at some point (b/c I never realized it) they changed my number and then raised the fees $65!! When I asked for a concession, they told me sorry. Very rude and horrible CS. Use someone else! Never again Review collected by and hosted on G2.com. Recommendations to others considering Sfax: Run away. Customer service is everything these days. These guys couldn't get an easy issue right. Someone has been with you since 2011 (they argued it was 2014 b/c they changed their records - so you are arguing with a customer who has proof) and then you jack the price and change the person's number and you can't give them a free year to make up for years of fees that were spent for nothing??? Review collected by and hosted on G2.com. What problems is Sfax solving and how is that benefiting you? I realized none b/c they changed my number and I wasn't even getting use out of it! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 8/22/2018 "Carrier Issues Failed Faxes " 1/5 What do you like best about Sfax? At this point very little. IN 2016 they worked well and through 2017. Since JUly 2018 it's been a nightmare I would like to wake up from. Review collected by and hosted on G2.com. What do you dislike about Sfax? Have been contacting Help for over 2 months with issues of faxes that sFax says were delivered but multiple insurance companies and referral agencies never received. Support does not return your calls and rarely answers your emails. Last year they took us for a full year subscription and we ported our real numbers as we were so happy. Guess the jokes on us. Review collected by and hosted on G2.com. Recommendations to others considering Sfax: Look further. I will be moving to SR Fax if my trial goes well. I have repeatedly called and sent emails to sFax to save this business relationship but it is lost. Review collected by and hosted on G2.com. What problems is Sfax solving and how is that benefiting you? Faxes that are not being received even when sFax says they went through., At this point we have lost over $50,000 in revenue since our issues began in July of 2018. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 7/24/2018 "sfax user" 3/5 What do you like best about Sfax? we are happy with the service sfax provides to our clinics Review collected by and hosted on G2.com. What do you dislike about Sfax? at this time I have no complaints. we have 23 clinics and they are all set up on sfax. It make it easy for our accounting department to have 1 bill that all of the clinics share for this product. The billing is straight forward and we only pay for overages if we go over the allotted amount of pages. Review collected by and hosted on G2.com. What problems is Sfax solving and how is that benefiting you? we have several clinics and we are able to have them all on the same server/fax Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 1/10/2018 "Sfax is quick, easy and HIPAA compliant!" 5/5 What do you like best about Sfax? We LOVE being able to fax medical records to other providers with the click of a mouse - and not have to worry about HIPAA compliance! Review collected by and hosted on G2.com. What do you dislike about Sfax? There is nothing we dislike about Sfax - seriously! Review collected by and hosted on G2.com. What problems is Sfax solving and how is that benefiting you? It's so much easier to fax electronically than take the time to go to the fax machine, type everything in and hope that it goes through. Saves a lot of time for my employees. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Eva Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eva Y.") EY Eva Y. Acupuncturist Alternative Medicine Small-Business (50 or fewer emp.) 10/30/2017 "Very easy to use, highly recommend" 4.5/5 What do you like best about Sfax? I like how it’s easy to learn how to use (since it’s similar to using email). Review collected by and hosted on G2.com. What do you dislike about Sfax? I dislike how it is an application on the computer since I am not very good with technology. Review collected by and hosted on G2.com. What problems is Sfax solving and how is that benefiting you? I’ve been using Sfax as a form of communication between other clinics and healthcare professionals, whereas before I would use a regular fax machine. Sfax is easy to learn to use since it’s similar to using email, and is environmentally friendly as well and doesn’t waste paper! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shelle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shelle P.") SP Shelle P. Principal Small-Business (50 or fewer emp.) 10/3/2017 "HIPAA-Compliant Fax Solution" 5/5 What do you like best about Sfax? SFax is very easy to use, and most importantly for medical practitioners, it is HIPAA compliant. The interface is so simple, even the least techy practitioners can use it easily. Review collected by and hosted on G2.com. What do you dislike about Sfax? The billing interface is a separate login and can be alittle confusing to some. It is not managed within the account settings within Sfax. Review collected by and hosted on G2.com. Recommendations to others considering Sfax: If you require secure faxing to HIPAA standards, this is a reasonable and easy solution. Review collected by and hosted on G2.com. What problems is Sfax solving and how is that benefiting you? The ability to fax sensitive medical documents, securely and utilizing HIPAA guidelines. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jacob C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacob C.") JC Jacob C. Case Manager Hospital & Health Care Small-Business (50 or fewer emp.) 12/27/2017 "sfax still has some work" 3.5/5 What do you like best about Sfax? Ability to add contacts on main screen and ability to turn off cover page Review collected by and hosted on G2.com. What do you dislike about Sfax? No email confirmation sent of cover page Review collected by and hosted on G2.com. What problems is Sfax solving and how is that benefiting you? Multiple users on same account. Use less paper Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") CF Verified User in Financial Services Small-Business (50 or fewer emp.) 10/11/2017 "Simple and easy to use" 4.5/5 What do you like best about Sfax? The program is very user friendly. Tabs are easily understandable. Review collected by and hosted on G2.com. What do you dislike about Sfax? It doesn't tell you when the other party is done uploading. So when you download the file, it's partially downloaded. Review collected by and hosted on G2.com. What problems is Sfax solving and how is that benefiting you? Simple to use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Sfax. ### Standard $37.00 350 Pages Per Month ### Plus $62.00 700 Pages Per Month ### Contender $125.00 1500 Pages Per Month [ View More Pricing Information ](https://www.g2.com/products/sfax/pricing) ##### Categories on G2 [Online Fax](https://www.g2.com/categories/online-fax) ##### Explore More [Which MFA platform supports the widest range of authentication factors?](https://www.g2.com/discussions/which-mfa-platform-supports-the-widest-range-of-authentication-factors)[What application release orchestration tools work best for a software team managing complex multi-service deployments where dependencies between services make manual releases error-prone?](https://www.g2.com/discussions/what-application-release-orchestration-tools-work-best-for-a-software-team-managing-complex-multi-service-deployments-where-dependencies-between-services-make-manual-releases-error-prone)[What is the best tool for centralized log monitoring across systems?](https://www.g2.com/discussions/what-is-the-best-tool-for-centralized-log-monitoring-across-systems) [Which managed mobility services tools work best for small teams lacking dedicated IT support staff who need hands-off device management?](https://www.g2.com/discussions/which-managed-mobility-services-tools-work-best-for-small-teams-lacking-dedicated-it-support-staff-who-need-hands-off-device-management%20)[Top-rated supplier risk management tools](https://www.g2.com/discussions/top-rated-supplier-risk-management-tools)[What is the best tool for sending bulk promotional messages on WhatsApp?](https://www.g2.com/discussions/what-is-the-best-tool-for-sending-bulk-promotional-messages-on-whatsapp) [Show MoreShow Less](javascript:void(0);)