GH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

9/13/2016

"Great Product "

5/5

What do you like best about Sfax?

I can export pages I need without downloading all the documents received on 1 fax. Review collected by and hosted on G2.com.

What do you dislike about Sfax?

Log outs after a few minutes without activity Review collected by and hosted on G2.com.

LM

Lisa M.

Business Analyst

Hospital & Health Care

Enterprise (> 1000 emp.)

8/14/2015

"Excellent customer service!"

4/5

What do you like best about Sfax?

The customer service is exceptional and the ability to modify the level of our contact as we have grown is very helpful. This has saved us substantial $ in overages. Review collected by and hosted on G2.com.

What do you dislike about Sfax?

It would be great if they could develop an interface to the physical copier so the internet faxing could be accessed directly from the equipment. Review collected by and hosted on G2.com.

Recommendations to others considering Sfax:

If you have a high volume of faxes and a need to move documents electronically, Sfax is a solution you should consider. With electronic signature and a number of ways to receive your incoming faxes, Sfax can become both a time and dollar saving opportunity for your company. Review collected by and hosted on G2.com.

What problems is Sfax solving and how is that benefiting you?

We have an extremely high volume of incoming faxes and we used to experience issues with clients receiving a busy signal. This also helped us reduce our printing expense as many of our faxes only need filed electronically in a patients record. Having the digital copy makes it easy to just drop it into the appropriate network folder. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

8/14/2015

"Exactly what we need with scalability"

5/5

What do you like best about Sfax?

API to integrate with our current technology. The API is simple, but we haven't gotten it to do exactly what we need. However, the new barcoding stuff will help tremendously we believe. Review collected by and hosted on G2.com.

What do you dislike about Sfax?

I'd like to be able to make more changes in the settings at the admin level in Sfax portal. This would allow me to control it more as a system without having to monkey with our code. Review collected by and hosted on G2.com.

Recommendations to others considering Sfax:

Use it for a trial. Very simple to implement and you won't waste a ton of time if you don't like it. Review collected by and hosted on G2.com.

What problems is Sfax solving and how is that benefiting you?

We make it easy for patients to request and receive their medical records. Doctors and hospitals still use fax, Sfax allows us to do that for our patients. Review collected by and hosted on G2.com.

SA

Scott A.

Product Owner, Rehab Optima at Optima Healthcare Solutions

Computer Software

Mid-Market (51-1000 emp.)

8/14/2015

"Excellent Customer Experience in transitioning from E-Fax to Scrypt!!"

5/5

What do you like best about Sfax?

The entire customer experience:

• Signed BAA

• Highly Secure

• Great customer support

• Great Tech Support

• Endearing Sale Team Review collected by and hosted on G2.com.

What do you dislike about Sfax?

Lack of need at this point to need to even touch base with Scrypt - miss speaking with their team! Review collected by and hosted on G2.com.