Aya A.
AA
Aya A.
Reservations Manager
Mid-Market (51-1000 emp.)
"the best professional crm"
5/5
What do you like best about SevenRooms?

the secure data options tthat they provide with the flow chart that can make the whole operation easy Review collected by and hosted on G2.com.

What do you dislike about SevenRooms?

the less options and tasks that the mobile version provide Review collected by and hosted on G2.com.

Response from Brittany Olivar of SevenRooms

We really appreciate your feedback on SevenRooms, Aya. We are grateful for your support, and we’re here for whatever you need at anytime!

Verified User in Museums and Institutions
UM
Verified User in Museums and Institutions
Mid-Market (51-1000 emp.)
"Happy"
4/5
What do you like best about SevenRooms?

I really appreciate the user-friendly interface. It’s straightforward and makes it easy for staff to manage reservations and track guest preferences. The customizable features are also a big plus, allowing people to adapt the system to fit their needs and style. Review collected by and hosted on G2.com.

What do you dislike about SevenRooms?

I do think the pricing could be a bit more flexible, especially for smaller establishments. Review collected by and hosted on G2.com.

Response from Brittany Olivar of SevenRooms

We really appreciate your feedback on SevenRooms. We are grateful for your support, and we’re here for whatever you need at anytime!

Verified User in Hospitality
AH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Beyond Expectations"
5/5
What do you like best about SevenRooms?

Unified Guest Data Management and Powerful Reservations and Waitlist Management Review collected by and hosted on G2.com.

What do you dislike about SevenRooms?

While flexible, customizing the platform to specific needs might require technical expertise or additional support. Review collected by and hosted on G2.com.

Response from Brittany Olivar of SevenRooms

We really appreciate your feedback on SevenRooms. We are grateful for your support, and we’re here for whatever you need at anytime!

Denis V.
DV
Denis V.
owner
Small-Business (50 or fewer emp.)
"SevenRooms should be used in every restaurant"
5/5
What do you like best about SevenRooms?

Our restaurant has been open for 37 years now, and our regular clients have praised our new reservation system for making the reservation process much simpler than before. Review collected by and hosted on G2.com.

What do you dislike about SevenRooms?

You will need to purchase an iPad to set up the floor plan for your business. Review collected by and hosted on G2.com.

Response from Brittany Olivar of SevenRooms

We really appreciate your feedback on SevenRooms, Denis. We are grateful for your support, and we’re here for whatever you need at anytime!

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Use it everyday, so helpful and best prosess i have used!!"
5/5
What do you like best about SevenRooms?

being able to have it on your phone,

easy changes

being able to send emails via sevenrooms

having all contact details on there Review collected by and hosted on G2.com.

What do you dislike about SevenRooms?

not being able to @ people and get a notification maybe? Review collected by and hosted on G2.com.

Response from Brittany Olivar of SevenRooms

We really appreciate your feedback on SevenRooms. We are grateful for your support, and we’re here for whatever you need at anytime!

AH
Andrew H.
Marketing and Promotions Manager
Food & Beverages
Small-Business (50 or fewer emp.)
"I like a company that listens to their clients needs."
5/5
What do you like best about SevenRooms?

The upgrades ont he app really made it user friendly Review collected by and hosted on G2.com.

What do you dislike about SevenRooms?

The app was little hard to function but the new upgrades are great. Review collected by and hosted on G2.com.

Response from Brittany Olivar of SevenRooms

We really appreciate your feedback on SevenRooms, Andrew. We are grateful for your support, and we’re here for whatever you need at anytime!

GM
Giulia M.
Mid-Market (51-1000 emp.)
"SevenRooms it's an easy and versatile platform"
4.5/5
What do you like best about SevenRooms?

Seven Rooms is very intuitive to use ( I use the desktop version) . The tag system is very efficient and fun to implement. It allows to taylor the specific needs of the restaurant to the platform, and makes communication between the reservation team and host team way easier and immediate. The research tab is very well made and handy. The area with most potential is the back end, where you can create programs, rules, track regular and offer perks, etc. I'm still exploring the full potential after more than a year of using it. Review collected by and hosted on G2.com.

What do you dislike about SevenRooms?

SevenRooms has some things that need improving, but they are definitely doable. The interface is somentime a bit clunky, and some cool features are only implemented in one of the versions (ipad or desktop), but not both. More that once the support team wasn't able to help further than the FAQs in the help section. I also would love to have a version for android for phones. Review collected by and hosted on G2.com.

Response from Stephanie Schalow of SevenRooms

We really appreciate your feedback on SevenRooms, Giulia. We are grateful for your support, and we’re here for whatever you need at anytime!

Samantha V.
SV
Samantha V.
Freelance Photographer
Small-Business (50 or fewer emp.)
"SEVENROOMS"
4.5/5
What do you like best about SevenRooms?

The app is well designed, intuitive and user friendly. With it, you can easily create reservations, manage tables, book events and keep track of customer data. All in all, I highly recommend SEVENROOMS software app for restaurants and nightclubs looking to run their operations. Review collected by and hosted on G2.com.

What do you dislike about SevenRooms?

While I think the SEVENROOMS software app is a great platform for restaurant management, I do have some criticisms. The app could benefit from additional customization options to better tailor it to the specific needs of the restaurant. Additionally, while reservations and events can be easily booked, there are no easy ways to view or manage customer history. However, overall the app still provides a great service for restaurants and I would still highly recommend it. Review collected by and hosted on G2.com.

Response from Stephanie Schalow of SevenRooms

We really appreciate your feedback on SevenRooms, Samantha. We are grateful for your support, and we’re here for whatever you need at anytime!

AS
Adam S.
Small-Business (50 or fewer emp.)
"SevenRooms is the backbone and workhorse of our business"
4.5/5
What do you like best about SevenRooms?

The up-to-date scrolling bar is an absolute lifeline for us as we move through reservations. This, combined with the automatic refresh, keeps us on our A-game throughout the day to be sure reservations are running smoothly and time is being well-utilized. Review collected by and hosted on G2.com.

What do you dislike about SevenRooms?

One thing I am not a big fan of is that the desktop view of SevenRooms versus the ios version is very different in terms of usability. The lack of an automatic refresh on the desktop version of the application makes it a detriment to our business. Review collected by and hosted on G2.com.

Response from Stephanie Schalow of SevenRooms

We really appreciate your feedback on SevenRooms, Adam. We are grateful for your support, and we’re here for whatever you need at anytime!

SS
Sasha S.
Mid-Market (51-1000 emp.)
"Great Experience with SevenRooms"
5/5
What do you like best about SevenRooms?

It is one of the best reservation systems I have used: previously used opentable and resdiary. The ability to customise your system to your needs is brilliant. There are also a lot of processes you can automate such as upgrades etc, which leaves more time for you to personally deal with guests. Review collected by and hosted on G2.com.

What do you dislike about SevenRooms?

There is very little I do not like about SevenRooms, if I were to Nitpick I would say the ability to be able to book packages that use multiple venues automatically from one booking widget. Review collected by and hosted on G2.com.

Response from Stephanie Schalow of SevenRooms

We really appreciate your feedback on SevenRooms, Sasha. We are grateful for your support, and we’re here for whatever you need at anytime!