MR
Mechelle R.
Personal and executive coach
Small-Business (50 or fewer emp.)
"Amazing customer service!"
5/5
What do you like best about Setmore?

Really easy to install to my social media and website & when I've had issues, they have been great at communicating when trying to sort out Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Nothing, have had a really good experience Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Mechelle,

Thank you for taking the time to leave a review! Thrilled to hear that you think Setmore offers amazing customer service, easy to integrate with your social media and your website. It's wonderful that you are having a positive experience so far. If you require any further assistance, do not hesitate to reach out to help@setmore.com.

Happy Scheduling!

Julia, Community Team

Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Problems with bookings not showing up in correct timezone and confusing clients"
2.5/5
What do you like best about Setmore?

The reminder emails were great. Appointments were easily synced with google calendar. The option to have different appointments was easy to edit. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I had trouble seeing time in different timezones as did my clients who sometimes booked in the wrong timezone. Which makes it impossible for me to use Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi there,

Thank you for taking the time to review Setmore. Thrilled to hear that you appreciate the reminder emails, the Google Calendar sync, and the flexibility of different appointment options.

We appreciate all feedback as it helps us improve the service we offer. If at any time, you're having issues with your account, do not hesitate to reach out to our 24/7 team who will be able to provide you with a solution.

Julia, Community Team

HK
HEMANTH K.
MANAGER - EVALUATIONS AND CLAIMS
Small-Business (50 or fewer emp.)
"BEST AND EASIEST APPOINTMENT APP"
4.5/5
What do you like best about Setmore?

THIS IS THE BEST AND EASIEST APPOINTMENT APP WE HAVE COME ACROSS. IT HELPS TO KEEP TRACK OF YOUR CUSTOMERS AND EMPLOYEES AVAILABILITY AT YOUR FINGER TIPS. 2 WAY COMMUNICATION WITH YOUR APPOINTED STAFF AND CUSTOMER AT A CLICK OF A BUTTON. OVERALL VIEW OF YOUR BUSINESS FOR REQUIRED PERIOD . Review collected by and hosted on G2.com.

What do you dislike about Setmore?

HOWEVER CUSTOMER APPOINTMENT BOOKING ID IS LITTLE CONFUSING. IT WOULD HAVE BEEN EASIER TO TRACK YOUR CUSTOMERS IN A SEQUENTIAL ORDER AS PER INDIVIDUAL BUSINESS REQUIREMENTS Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Hemanth K,

Thank you for taking the time to review Setmore! Delighted to hear that you think Setmore is the best and easiest appointment app. It's great that it helps you keep track of your customers and employees, you appreciate the appointment reminders, and that the app has helped with your business's productivity.

We appreciate all feedback as it helps us improve the service we offer. We've passed on your comments to the developers for consideration.

Julia, Community Team

Katerina L.
KL
Katerina L.
Assistant Supervisor
Small-Business (50 or fewer emp.)
"A smart way to help your clients"
4.5/5
What do you like best about Setmore?

I like how it is easy to use. the steps are easy to follow. I like how my client can pay online at the time of the booking which helps. I like the service links. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

more space for customer information is needed. When a customer books a session and they are seeing me in person at my location they are not able to remove the zoom link. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Katerina L,

Thank you for taking the time to review Setmore! Thrilled to hear you think the app is easy to use and follow, the ability to get paid for your services online and you like the customer service we offer. It's great that you have been with us for over three years.

We appreciate all feedback as it helps us improve the services we offer. We'll make sure to pass on your comments.

Julia, Community Team

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"User friendly"
4.5/5
What do you like best about Setmore?

Very easy to manage and handle appointments through all platforms. Highly reccommend Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Nothing in particular to dislike. Plain and simple Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi there,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is user-friendly, easy to manage and that you highly recommend us to others. We appreciate the support.

If you require any assistance, do not hesitate to reach out to help@setmore.com or via the live chat in the app.

Julia, Community Team

Mohamed K.
MK
Mohamed K.
Owner
Small-Business (50 or fewer emp.)
"Setmore makes life easier to run any business."
5/5
What do you like best about Setmore?

Easy set up and the fact that I can go back a few years to pull customer's records. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Nothing really. You may get some kind of glitch from time to time. Nothing major, and it fixes itself. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Mohamed,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore was easy to set up and that you can manage your customer data. It's wonderful that it makes your work life easier.

If you require any further assistance, do not hesitate to reach out to help@setmore.com.

Julia, Community Team

MW
Martin W.
Marketing
Small-Business (50 or fewer emp.)
"Easy Online Booking Platform"
5/5
What do you like best about Setmore?

Easy to set up and the phone app makes it easy for customers to book an appointment Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Nothing to dislike! all good but would like to use in real estate but needs more functionality Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Martin W,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to set up, you like the ability for clients to book online 24/7 and you like the phone app.

We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team.

Julia, Community Team

Darius J.
DJ
Darius J.
Acting Coach
Small-Business (50 or fewer emp.)
"Changed the Game"
5/5
What do you like best about Setmore?

With Setmore, I no longer have to rely on outdated scheduling methods like back and forth phone calls or endless emails. I can set my availability, link up to my Google calendar, and accept payments in an easy-to-use and user-friendly app. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I would like recurring slots to be easier to book. Review collected by and hosted on G2.com.

Response from Jillian Ross of Setmore
Edit edit

Hi Darius,

Thank you for taking the time to leave such a great review. We love that Setmore has allowed you to cut out the back and forth and given you more time to teach! I take on board the recurring booking feedback and will definitely share with the team to look into ways to solve this issue.

Happy scheduling!

Jillian

Community Manager, Setmore

Charity M.
CM
Charity M.
Representative: Southern African Region
Small-Business (50 or fewer emp.)
"How much I like Setmore"
5/5
What do you like best about Setmore?

Convenient and userfriendly

I like the 24/7 customer care more though Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I don't like the fact that I am stuck with the free plan because some features are not accessible in Namibia

I would like to take payments online

Teleport is always a problem, oftentimes, we have to log out and use Zoom or Zoho, can we get a different integration? Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Charity M,

Thank you for taking the time to review Setmore! Thrilled to hear that you find Setmore convenient, and user-friendly and you like the 24/7 customer service we offer.

We appreciate all feedback as it helps us improve the service we offer for our customers. I will pass on your comments to the team for consideration. We do offer a Zoom integration currently, you can select that for your video meetings instead of Teleport.

Julia, Community Team

Jake W.
JW
Jake W.
Owner
Small-Business (50 or fewer emp.)
"Highly recommend Setmore"
4.5/5
What do you like best about Setmore?

The scheduling and booking calendar. And how it integrates to many other softwares easily.

Controlling my availability on one calendar that syncs is wonderful. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

The booking calendar isn't customizable As much as I'd like for my different services having to go to one calendar for all and then pick which option is annoying. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Jake W,

Thank you for taking the time to review Setmore! Thrilled to hear that you like the scheduling and booking calendar, the ability to integrate with other software, and the ability to manage your availability. It's great it helps your work remotely and you can block off time for yourself.

We appreciate all feedback as it helps us improve our service. We'll make sure to pass your comments on to the team.

Julia, Community Team