--- title: Setapp Reviews meta_title: 'Setapp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 34 reviews by the users' company size, role or industry to find out how Setapp works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 34 scale: '5' date_modified: '2026-08-07' parent_category: name: Professional Services url: https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5 --- # Setapp Reviews **Vendor:** Setapp **Category:** [Managed Services](https://www.g2.com/categories/managed-services) **Average Rating:** 4.6/5.0 **Total Reviews:** 34 ## About Setapp Setapp is a unified marketplace for Mac and iPhone users to discover and get hand-picked, secure apps. The platform offers two ways to access apps: Setapp Membership — a subscription to 260+ hand-picked apps for Mac, iOS, and web for one flat fee, with unlimited access, no ads, and no in-app purchases. Setapp Marketplace — a platform where users can buy individual apps from vetted developers on flexible terms, without a Membership. All apps are hand-picked, Apple-notarized (verified malware-free), and curated across productivity, creativity, development, AI, device optimization, writing, education, and personal finance. It’s ideal for users who want to save money on subscriptions and time on app research, vetting, and management. A 7-day free trial of Setapp Membership gives full library access with no limitations. Setapp is created by MacPaw, the maker of one of the leading Mac cleaner apps, CleanMyMac, used by over 30 million people worldwide. Setapp is ISO 27001:2022-, SOC 2-, and GDPR-compliant. ## Setapp Pros & Cons **What users like:** - Users find **ease of use** in Setapp, enjoying straightforward installation for a variety of useful tools. (1 reviews) - Users love the **wide range of tools** in Setapp, noting easy installation and effective Mac cleaning and virus protection. (1 reviews) **What users dislike:** - Users express frustration with **poor customer support** , feeling undervalued and receiving unhelpful responses to their issues. (1 reviews) ## Setapp Reviews ### 1. Good value if you use several Mac apps. **Rating:** 3.5/5.0 stars **Reviewed by:** Adalberto B. | Senior Systems Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Setapp?** I like that I can access a lot of good Mac apps with a single subscription instead of buying them one by one. It's also a good way to try new applications without committing to a separate purchase. Installing and updating apps is straightforward, and everything is managed in one place, which makes using the service very convenient. **What do you dislike about Setapp?** The subscription can be expensive if you only use a few apps regularly. I also think the library includes several large applications that many users may never need, so it would be nice to have more flexible pricing or smaller app bundles. Occasionally, I couldn't find some popular apps because they aren't part of the Setapp catalog. **What problems is Setapp solving and how is that benefiting you?** Setapp saves me the time and hassle of buying and managing individual app licenses. It lets me try different tools before deciding which ones I actually use, and having everything updated through one platform makes managing my Mac much easier. ### 2. A different kind of subscription **Rating:** 3.5/5.0 stars **Reviewed by:** Anne-Elizabeth S. | Chair and Social Media Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Setapp?** Setapp is a software subscription that allows Mac users to access software for day to day issues, without breaking the bank on the most recent updates or versions. I like that I can try things out and only use what's most useful to me right now, so I don't have hundreds of useless programs lurking around. It's easy to download and I can keep it on my navigation bar to go directly to the site or load what I've already chosen. While it was not an issue when I first signed up, at this point in time, I'm glad that it is a Ukraine-based company and I can feel that I am supporting Ukraine. **What do you dislike about Setapp?** The main drawback is that I sometimes forget to check what's new and I might miss something that could be truly helpful, or spend time noodling around what's potentially interesting, but doesn't really solve a problem.That latter issue is my own, though and not Setapp's. **What problems is Setapp solving and how is that benefiting you?** Some of the software helps me declutter and keep my computer clear of junk. Others that I use, are a VPN, a video editor, enhance my presentations. ## Setapp Discussions - [What is Setapp used for?](https://www.g2.com/discussions/what-is-setapp-used-for) - 1 comment - [View Setapp pricing details and edition comparison](https://www.g2.com/products/setapp/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A13%3A42+-0500&secure%5Bsession_id%5D=5115c76d-ba8e-44ca-89dc-30a6388756c0&secure%5Btoken%5D=49fe40e8ed4b073349c218063abc455fb5823c04bf80fad5f8d96ebeb491b5e1&format=llm_user) ## Setapp Features **Administration** - Change Management - Asset Management - IT Asset Management - Knowledge Management - Project Management - Service Level Agreement (SLA) Management - Task Management - Service Request Management - Release Management - Configuration Management - Ticket Management - Workflow Management - Problem Management - Incident Management - Contract/License Management - Support Ticket Management - Knowledge Base Management - Capacity Management - Availability Management - Inventory Management **Service Desk** - Help Desk - Incident Reports - Process Workflow - Customizable Reports **Management** - Administration Console - Access Management - Asset Management - Policy Dictation - Real-Time Reporting **Functionality** - Ticketing System - Performance Logging - Alerting - Automation **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Resource Allocation & Planning - Multi-Language **Additional Functionality** - Prioritization - Service History - Client Portal - Customizable Forms - AI Copilot - API - Service Catalog - Real-Time Notifications - SSL Security - Activity Dashboard - Real-Time Monitoring - Generative AI - Surveys & Feedback - Drag & Drop - Self Service Portal - Alerts/Notifications - Automated Responses - Customizable Branding - Customizable Templates - Support Ticket Tracking - Automated Routing - Macros/Templated Responses - Collaboration Tools - Multi-Channel Communication - Reporting & Statistics - Customizable Fields - Activity Tracking - Search - Alerts/Escalation - Access Controls/Permissions - Dashboard Creation - Remote Access & Monitoring - Asset Tracking - Chat/Messaging - Approval Process Control - Audit Trail ## Top Setapp Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (13,035 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,302 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,062 reviews)