---
title: Sestek Speech Analytics Reviews
meta_title: 'Sestek Speech Analytics Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 22 reviews by the users' company size, role or industry to
  find out how Sestek Speech Analytics works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 22
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Sestek Speech Analytics Reviews
**Vendor:** Sestek  
**Category:** [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 22
## About Sestek Speech Analytics
Sestek is a global technology vendor working on conversational AI and analytics solutions for customer service since 2000. Sestek helps companies become more data-driven, improve in efficiency, and provide better experiences for their customers. Sestek's Speech Analytics solution collects 100% of customer interaction data at customer service channels and convert it into meaningful information for decision-makers. The solution provides critical insights to understand customers better and help to improve their experiences. Equipped with market-leading speech recognition rate and advanced quality management tools, this solution enables supervisors to objectively score and maximize agent performance with tangible feedback.






- [View Sestek Speech Analytics pricing details and edition comparison](https://www.g2.com/products/sestek-speech-analytics/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-04+10%3A41%3A39+-0500&secure%5Bsession_id%5D=f4b3fb77-8682-4102-9ec8-4e1738a2ced7&secure%5Btoken%5D=7f9a34b53acfc949529666d7b33c79c8b41b8312492f0e72995a98e401a2a8a6&format=llm_user)

## Sestek Speech Analytics Features
**Generative AI**
- AI Text Summarization

## Top Sestek Speech Analytics Alternatives
  - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) - 4.3/5.0 (1,604 reviews)
  - [CallMiner Eureka](https://www.g2.com/products/callminer-eureka/reviews) - 4.5/5.0 (221 reviews)
  - [Verint Speech and Text Analytics](https://www.g2.com/products/verint-speech-and-text-analytics/reviews) - 4.4/5.0 (83 reviews)