--- title: Servme Reviews meta_title: 'Servme Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Servme works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 2 scale: '5' date_modified: '2026-06-22' parent_category: name: Reservation url: https://www.g2.com/categories/reservation --- # Servme Reviews **Vendor:** Servme **Category:** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) **Average Rating:** 4.8/5.0 **Total Reviews:** 2 ## About Servme Servme is an all-in-one restaurant guest experience and CRM platform designed to help hospitality operators streamline reservations, manage tables and waitlists, and build powerful guest profiles. With commission-free online bookings, advanced seat and table management, and a built-in marketing engine, Servme empowers restaurants and hotels to deliver personalized experiences that increase revenue and guest retention. Built specifically for the F&B and hospitality industry, Servme connects the front-of-house and back-of-house through seamless integrations with POS systems, hotel PMS, telephone systems, payment gateways, and top discovery platforms like Google, Instagram, Facebook, Zomato, and more. Thousands of hospitality venues, from fine dining restaurants to large hotel chains, rely on Servme to: 1. Reduce no-shows and optimize table turnover 2. Understand guest behavior through centralized data and analytics 3. Capture more direct reservations through web and social 4. Automate guest communication via email, SMS, and WhatsApp Our mission is to make it effortless for F&B teams to use data and technology to improve service, increase operational efficiency, and create unforgettable guest experiences. Whether you're a standalone restaurant or a multi-venue group, Servme is your partner in driving guest loyalty, operational excellence, and smarter decision-making. ## Servme Reviews ### 1. One of the best TMS software in the market **Rating:** 4.5/5.0 stars **Reviewed by:** Pranav K. | Digital Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Servme?** Ease of Use, Number of features, Customer Support **What do you dislike about Servme?** CRM Automation and Ease of Implementation **What problems is Servme solving and how is that benefiting you?** Centralized TMS with Marketing and CRM features for promotions and database management ### 2. Servme Support **Rating:** 5.0/5.0 stars **Reviewed by:** Anita G. | Assistant digital marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Servme?** Servme support team is the best. For every query that we encounter they reply back in 1-2 mins. Thanks to team for their efforts. **What do you dislike about Servme?** Nothing, they are good when it comes to installation, maintenance. **What problems is Servme solving and how is that benefiting you?** It is doing good - [View Servme pricing details and edition comparison](https://www.g2.com/products/servme/reviews?open_modal_url=%2Fproducts%2Fservme%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fservme%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+01%3A05%3A06+-0500&secure%5Bsession_id%5D=34ead87f-47bf-4bea-ba10-b2ec1aa3e6e9&secure%5Btoken%5D=1579ca7d0984e611303ab580127b9a2f8abcb1c74450440f40df3d043d53bbcd&format=llm_user) ## Servme Integrations - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) ## Servme Features **Administration** - Billing and Invoicing - Reporting - Venue Calendar - Staff Management - Task Management - Utilization Reporting - Client Management - Rental Management - Document Management - Inventory Management - Discount Management - Contract/License Management - Delivery Management - Booking Management - Vendor Management - Reservations Management - Customer Management - Attendee Management - Sales Management - Calendar Management - Event Management - Contact Management **Agentic AI - Hotel Reservations** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Website Integration - Multi-Language **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integration **Additional Functionality** - Dynamic Pricing - Payment Processing - Email Templates - Group Reservations - Online Booking - Access Controls/Permissions - Rate Management - Customer Database - Customizable Templates - Customer History - Room Booking - Ratings/Reviews - Availability Management - Inventory Management - Real-Time Updates - Promotions Management - Price/Margin Management - Reminders - Activities Booking - Calendar Sync - Billing & Invoicing - Generative AI - Customizable Branding - Calendar Management - Event Scheduling - Reporting/Analytics - Appointment Management - Activity Dashboard - Discount Management - Third Party Booking - Channel Management - SMS Messaging - AI Copilot - Customer Support - Booking Management - Booking Notes - Alerts/Notifications - Multi-Location - Mobile Access - Customizable Reports - CRM - API **Additional Functionality** - Registration Management - AI Copilot - Calendar Management - Public Waitlist - Multi-Location - Data Import/Export - Reservations Management - Customizable Reports - Real-Time Reporting - Reporting & Statistics - SMS Messaging - Alerts/Notifications - Email Reminders - Email Alerts - Credit Card Processing - Queue Management - Self Check-In/Check-Out - For Salons and Spas - Customer Experience Management - Communication Management - Real-Time Notifications - Customer Accounts - Appointment Management - Prioritization - Mobile Alerts - Customer Activity Tracking - Customer History - Real-Time Data - Waitlist Status Tracking - Customer Database - Point of Sale (POS) - Online Booking - Waiting Time Tracking - Electronic Payments - Reminders - Generative AI - For Restaurants - API **Event Management** - Online Booking - Resource Management - Facilities Management - Food and Beverage Management - Order Management - Multi-Facility - User Management **Sales and Marketing** - Customer Database - Sales Tools - Email Automation **Agentic AI - Venue Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Website Integration - Calendar/Reminder System - Third-Party Integrations **Additional Functionality** - Reporting & Statistics - CRM - Customizable Reports - Access Control - Shopping Cart - Electronic Payments - Activity Dashboard - Generative AI - Accounts Receivable - Digital Signature - Multi-Location - API - AI Copilot - Quotes/Estimates - Barcoding/RFID - Customer Portal - Alerts/Notifications - Asset Tracking - Customizable Branding - Email Templates - Lead Capture - Event Ticketing - Real-Time Data - Drag & Drop - Event Scheduling - Email Marketing - Financial Analysis - Credit Card Processing - Mobile Access ## Top Servme Alternatives - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews) - [Tripleseat](https://www.g2.com/products/tripleseat-tripleseat/reviews) - 4.5/5.0 (358 reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews)