--- title: ServiceWise Reviews meta\_title: 'ServiceWise Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how ServiceWise works for a business like yours. aggregate\_rating: rating\_value: 3.1 review\_count: 4 scale: '5' date\_modified: '2026-07-31' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # ServiceWise Reviews & Product Details ServiceWise is a fully customizable self-service portal. The portal is a single-access point for end-users reporting problems, requesting service, downloading software, accessing request forms and for searching knowledge. * * * Seller [TechExcel](https://www.g2.com/sellers/techexcel) Discussions [ServiceWise Community](https://www.g2.com/products/servicewise/discuss) Show More ## Pricing Pricing provided by ServiceWise. ### 3 day training At Customer Site $1,600.00 per day ### Half day instructor lead online training $300.00 per person [ View More Pricing Information ](https://www.g2.com/products/servicewise/pricing) ## Top-Rated Alternatives [ ![Jira Service Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jira Service Management") Jira Service Management 4.3/5(991) ](https://www.g2.com/products/jira-service-management/reviews) [ ![Freshservice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshservice") Freshservice 4.6/5(1,348) ](https://www.g2.com/products/freshservice/reviews) [ ![Atera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ View All Alternatives ](https://www.g2.com/products/servicewise/competitors/alternatives) ## ServiceWise hasn't been reviewed yet Used ServiceWise? Your experience helps thousands of software buyers make confident decisions. G2 reviews are authentic and verified. [ Here's how. ](#modal-3b4f126f03b43052dfbc) We strive to keep our reviews authentic. G2 reviews are an important part of the buying process, and we understand the value they provide to both our customers and buyers. To ensure the value is retained, it's important to make certain that reviews are authentic and trustworthy, which is why G2 requires verified methods to write a review and validates the reviewer's identity before approving. G2 validates the reviewers identity with our moderation process that prevents inauthentic reviews, and we strive to collect reviews in a responsible and ethical manner. [Read more](https://legal.g2.com/community-guidelines) ## Questions about ServiceWise? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ServiceWise ](https://www.g2.com/products/servicewise/discussions/new) GU Guest User What is ServiceWise used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-servicewise-used-for) [ View all Discussions ](https://www.g2.com/products/servicewise/discuss) ## Pricing Options Pricing provided by ServiceWise. ### 3 day training At Customer Site $1,600.00 per day ### Half day instructor lead online training $300.00 per person ### ITIL Primer $545 [ View More Pricing Information ](https://www.g2.com/products/servicewise/pricing) ## Work at TechExcel? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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