1. [Home](https://www.g2.com/) 2. ... 3. [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) 4. [Serviceware Knowledge Discussions](https://www.g2.com/products/serviceware-se-serviceware-knowledge/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e8fe7a2070df153ba873bb5b18682d0b/serviceware-se-serviceware-knowledge.jpg "Product Avatar Image") ](/products/serviceware-se-serviceware-knowledge/reviews) [ Serviceware Knowledge ](/products/serviceware-se-serviceware-knowledge/reviews) (27)4.8/5 SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-featured solution — with CRM and ticketing app integrations and an API. Find out how powerful easy can be. Show More * * * ### 88.0 Nps Score Already have Serviceware Knowledge? ### All Serviceware Knowledge Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is SABIO used for? ](/discussions/what-is-sabio-used-for) What is SABIO used for? [ Knowledge Base Software ](https://www.g2.com/tags/knowledge-base-software)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.&title=Serviceware+Knowledge+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Serviceware+Knowledge+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Serviceware+Knowledge+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss%0aAsk+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Serviceware+Knowledge+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss%0aAsk+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 8 years ago Posted by Serviceware Knowledge Posted by Serviceware Knowledge More Options - [ # How much does SABIO cost? ](/discussions/pricing-a412f427-9a41-440c-a3ed-5488fcbfb575) [ Enterprise Wiki Software ](https://www.g2.com/tags/enterprise-wiki-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.&title=Serviceware+Knowledge+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Serviceware+Knowledge+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Serviceware+Knowledge+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss%0aAsk+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Serviceware+Knowledge+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss%0aAsk+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 8 years ago Posted by Serviceware Knowledge Posted by Serviceware Knowledge More Options - [ # Is it mobile friendly? ](/discussions/mobile-19091c35-b7cb-46a7-83bb-8de8a14fea13) [ Enterprise Wiki Software ](https://www.g2.com/tags/enterprise-wiki-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.&title=Serviceware+Knowledge+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Serviceware+Knowledge+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Serviceware+Knowledge+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss%0aAsk+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Serviceware+Knowledge+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss%0aAsk+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 8 years ago Posted by Serviceware Knowledge Posted by Serviceware Knowledge More Options - [ # What kind of functions does SABIO have? ](/discussions/features-c3d1f092-f3ba-4205-859a-8dd50b653f34) [ Enterprise Wiki Software ](https://www.g2.com/tags/enterprise-wiki-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.&title=Serviceware+Knowledge+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Serviceware+Knowledge+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Serviceware+Knowledge+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss%0aAsk+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Serviceware+Knowledge+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss%0aAsk+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 8 years ago Posted by Serviceware Knowledge Posted by Serviceware Knowledge More Options - [ # Can SABIO be customized? ](/discussions/customization-33bd6f6d-9e67-46a5-a481-0e2e50f7b459) [ Enterprise Wiki Software ](https://www.g2.com/tags/enterprise-wiki-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.&title=Serviceware+Knowledge+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Serviceware+Knowledge+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Serviceware+Knowledge+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss%0aAsk+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Serviceware+Knowledge+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss%0aAsk+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 8 years ago Posted by Serviceware Knowledge Posted by Serviceware Knowledge More Options - [ # What does SABIO integrate with? ](/discussions/integration-d86e5b0a-376b-47a1-bc90-83025991e6b3) [ Enterprise Wiki Software ](https://www.g2.com/tags/enterprise-wiki-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.&title=Serviceware+Knowledge+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Serviceware+Knowledge+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Serviceware+Knowledge+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fserviceware-se-serviceware-knowledge%2Fdiscuss%0aAsk+Serviceware+Knowledge+questions+and+get+answers+from+expert+users+in+our+Serviceware+Knowledge+Discussions+section.) 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