---
title: ServiceTree Reviews
meta_title: 'ServiceTree Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ServiceTree works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---

# ServiceTree Reviews
**Vendor:** ServiceTree  
**Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)
## About ServiceTree
Service Tree is a true Professional Services Automation platform. We like to call it a 'Knowledge Driven Process Automation's platform for MSP's and IT Teams. ServiceTree is optimized to deliver a process that flows smoothly guiding a support issue through all stages of identification, definition, allocation, execution and completion. With Open Next and Decision Trees all you need to do is Click and you have an end to end 360 Degree automated system.






- [View ServiceTree pricing details and edition comparison](https://www.g2.com/products/servicetree/reviews?page=1&section=pricing&secure%5Bexpires_at%5D=2026-08-06+16%3A55%3A25+-0500&secure%5Bsession_id%5D=9b7a37bd-9809-4614-8ca6-9e66577d770b&secure%5Btoken%5D=cf7014f2255c92d1f5ad53a6aaf0c69baa98d1f3cc9ddd577ebc4b2e19b72e56&format=llm_user)

## ServiceTree Features
**Customer Management**
- Customer Profiles
- Sales
- Marketing
- Client Portal

**Project Management**
- Project Planning
- Project Tracking
- Resource Definition
- Resource Management
- Resource Allocation & Planning
- Progress Tracking
- Project Time Tracking

**Accounting**
- Revenue Recognition
- Invoice Management
- Payments
- Project Accounting
- Budget Tracking
- Time & Expense Tracking
- Activity Tracking
- Billable Items Tracking
- Document Management
- Multiple Projects

**Portfolio Management**
- Portfolio Definition
- Portfolio Performance
- Risk
- Portfolio Mix

**Analytics**
- Forecasting
- Reporting
- KPIs
- Real-Time Reporting

**Administration**
- Standard Integrations
- Workflow
- Access Management
- Email Management
- Workflow Management
- Task Management
- Portfolio Management
- Calendar Management
- Timesheet Management
- Accounting Integration
- Third-Party Integrations

**Platform**
- APIs
- Internationalization
- Performance and Reliability
- Mobile
- Offline Access

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Proposal Generation
- Generative AI

**Artificial Intelligence - Professional Services Automation**
- Predictive Forecasting
- Smart task suggestions
- Automated workflows

**Agentic AI - Professional Services Automation**
- Adaptive Learning
- Proactive Assistance

**Additional Functionality**
- Activity Dashboard
- Gantt/Timeline View
- Quotes/Estimates
- Collaboration Tools
- Customizable Fields
- CRM
- AI Copilot
- Customizable Reports
- Performance Metrics
- Access Controls/Permissions
- Billing & Invoicing
- Approval Process Control
- Reporting & Statistics
- Project Templates
- Task Scheduling
- Real-Time Data
- Document Storage
- Drag & Drop

## Top ServiceTree Alternatives
  - [Wrike](https://www.g2.com/products/wrike/reviews) - 4.2/5.0 (4,458 reviews)
  - [Keka](https://www.g2.com/products/keka/reviews) - 4.4/5.0 (2,045 reviews)
  - [BigTime](https://www.g2.com/products/bigtime/reviews) - 4.5/5.0 (1,709 reviews)