[ Service... Reviews ](https://www.g2.com/products/servicetrade/reviews) [ Service... Reviews ](https://www.g2.com/products/servicetrade/reviews) # ServiceTrade Features ##### ## Before the Job (4) Calendar Uses the calendar tool to determine field workers who are free for the job. Dispatch Notifies field service workers of their upcoming assignments. Roles Allows users to see tasks according to permissions and roles. Booking Allows clients to book jobs through the desktop page or within the app. Show More ##### ## On the Job (5) Location Tracks employee location to ensure timeliness. Employee Communication Enables communication within the app from manager to field service employee. Behavior Monitoring Monitors behavior in the field. Client Notifications Notifies clients, should any delays or mishaps occur. Field Sales Includes some ability to serve as a sales and ordering application. Show More ##### ## After the Job (4) Reports Creates reports that reflect field performance either as a team or individually, to review productivity. Analytics Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. Invoicing Sends invoices through the software and allows clients to pay on the spot. CRM Integrations Integrates with CRM software to monitor all aspects of the customer relationship. Show More ##### ## Execution (5) Sampling Identify and track material samples for inspection or re-inspection. Corrective Actions Implement action plans which can be prioritized based on severity. Data Capture Capture inspection data including photos and video, both online and offline. Reports Generate inspection reports using the information gathered during the inspection. Ad-hoc Tasks Allow users to create ad-hoc or unplanned inspection tasks. Show More ##### ## Planning (4) Checklists Ability to create configurable forms and checklists to capture inspection information. Approvals Ability to define criteria and workflows to approve or reject inspection tasks. Scheduling Organize inspection tasks based on constraints such as inspector availability. Procedures Allow users to create procedures and workflows for multiple types of inspections. Show More ##### ## Analytics (3) Monitoring Track the inspection process to ensure it follows procedures and complies with regulations. KPIs Analyze inspection metrics such as cost of quality or Overall Operations Effectiveness (OOE). Nonconformace Generate nonconformance records and reports for defective products or noncompliance. Show More ##### ## Generative AI (2) AI Text Summarization Condenses long documents or text into a brief summary. AI Image-to-Text Converts images into a textual description, identifying key elements. Show More ##### ## Agentic AI - Field Service Management (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ## Top-Rated Alternatives [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.5/5(374) ](https://www.g2.com/products/servicetitan/reviews) [ ![BuildOps](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dc83b629a4edbba673edab046a369bb0/buildops.png "BuildOps") BuildOps 4.2/5(69) ](https://www.g2.com/products/buildops/reviews) [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5(524) ](https://www.g2.com/products/jobber/reviews) [ View All Alternatives ](https://www.g2.com/products/servicetrade/competitors/alternatives) ServiceTrade Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d463ff5f1df1cfe7930e7899066ab520/servicetitan.png "Product Avatar Image") ServiceTitan 4.5/5(374) [ Compare Now ](https://www.g2.com/compare/servicetitan-vs-servicetrade) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dc83b629a4edbba673edab046a369bb0/buildops.png "Product Avatar Image") BuildOps 4.2/5(69) [ Compare Now ](https://www.g2.com/compare/buildops-vs-servicetrade) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a5e190ad26e82b81f2607c15d383a8d9/service-fusion.png "Product Avatar Image") Service Fusion 4.1/5(124) [ Compare Now ](https://www.g2.com/compare/service-fusion-vs-servicetrade) ##### Categories on G2 [ Field Service Management ](https://www.g2.com/categories/field-service-management)[ Inspection Management ](https://www.g2.com/categories/inspection-management)[ HVAC ](https://www.g2.com/categories/hvac) ##### Explore More [ Best software for hosting online webinars ](https://www.g2.com/discussions/best-software-for-hosting-online-webinars)[ Cloudflare vs Jscrambler vs Reflectiz for client-side protection: which gives an enterprise ecommerce brand the best coverage? ](https://www.g2.com/discussions/cloudflare-vs-jscrambler-vs-reflectiz-for-client-side-protection-which-gives-an-enterprise-ecommerce-brand-the-best-coverage)[ Which vendor offers the most secure encrypted video calls? ](https://www.g2.com/discussions/which-vendor-offers-the-most-secure-encrypted-video-calls) [ Which low-code platforms hold up under consistent use at an enterprise level without becoming buggy or slow as more workflows get added? ](https://www.g2.com/discussions/which-low-code-platforms-hold-up-under-consistent-use-at-an-enterprise-level-without-becoming-buggy-or-slow-as-more-workflows-get-added)[ Best survey software for small business ](https://www.g2.com/discussions/what-s-the-best-survey-software-for-small-businesses)[ Which AI video generation platform offers the fastest rendering? ](https://www.g2.com/discussions/which-ai-video-generation-platform-offers-the-fastest-rendering) Show More [ Best software for hosting online webinars ](https://www.g2.com/discussions/best-software-for-hosting-online-webinars)[ Cloudflare vs Jscrambler vs Reflectiz for client-side protection: which gives an enterprise ecommerce brand the best coverage? ](https://www.g2.com/discussions/cloudflare-vs-jscrambler-vs-reflectiz-for-client-side-protection-which-gives-an-enterprise-ecommerce-brand-the-best-coverage)[ Which vendor offers the most secure encrypted video calls? ](https://www.g2.com/discussions/which-vendor-offers-the-most-secure-encrypted-video-calls) [ Which low-code platforms hold up under consistent use at an enterprise level without becoming buggy or slow as more workflows get added? ](https://www.g2.com/discussions/which-low-code-platforms-hold-up-under-consistent-use-at-an-enterprise-level-without-becoming-buggy-or-slow-as-more-workflows-get-added)[ Best survey software for small business ](https://www.g2.com/discussions/what-s-the-best-survey-software-for-small-businesses)[ Which AI video generation platform offers the fastest rendering? ](https://www.g2.com/discussions/which-ai-video-generation-platform-offers-the-fastest-rendering)