Great costumer services great products everything is perfect Review collected by and hosted on G2.com.

Nothing everything good thank you for the good experience Review collected by and hosted on G2.com.

With ServiceTrade our operation is completely paperless and cloud based now. This allows for real-time updates from the field which has greatly improved our customer service. The software is intuitive and helps everyone stay organized. The ability to save pictures and paperwork and then share that with customers in professional looking HTML emails which are preformatted is fantastic. Software will allow integration with QuickBooks, Intacct, and other accounting systems so that invoices don't have to be entered twice. Review collected by and hosted on G2.com.

Some pages don't always load instantaneously which can slow the work down compared to a local server based solution. The ability to sort and filter lists of data like customers, locations, and jobs could be better designed. Review collected by and hosted on G2.com.

I have had many fiddly requests and the support team has been accommodating and friendly. I like the way it allows us to schedule jobs and see who is where. I love the ability for the technicians to add notes, before and after photos, etc. I like that it allows them to clock in and out on site and shows location. It's very useful to have the calendar view and the ability to pair the software with other technologies (wufoo forms, websites, etc.) through zapier.

Pretty good communication between servicetrade and quickbooks online simplifies things for us as well. Review collected by and hosted on G2.com.

I'd like further customizations and ability to pair with Weebly instead of WordPress (further customizations are on their way). Support folks are good about getting back to us and being honest about what customizations they can and cannot deliver. Review collected by and hosted on G2.com.

I like that this software is very easy to use. I was able to teach myself a lot of things just by exploring the website. Review collected by and hosted on G2.com.

I don't like when the website is down for maintenance. We are a 24 hour company so it can be stressful not having access. Review collected by and hosted on G2.com.

The service is good and very efficient for myself and my coworkers. Review collected by and hosted on G2.com.

I do not have access to all parts of the platform due to my position. Review collected by and hosted on G2.com.

It's great to have a fast and easy way for everyone to collaborate and serve customers all at once with service trade! Review collected by and hosted on G2.com.

Not very happy with the fact Adobe PDF suite isn't compatible with service trade. Only xodo pdf editor is compatible, and even that won't upload files to service trade anymore. Review collected by and hosted on G2.com.

Speed of communication. When trying to get position filled they rocked. Review collected by and hosted on G2.com.

Never had a problem with this program. 👍 Review collected by and hosted on G2.com.

Intuitive solution that handles almost all situations in an easy to understand and operate format. Review collected by and hosted on G2.com.

I wish it had more integrations however, this comment is quickly becoming obsolete since they listen and take action for their customers. Review collected by and hosted on G2.com.

Can scale for growth, transforms the service industry Review collected by and hosted on G2.com.

Some of the network issues can slow the process since it uses data (internet connection) to process anything. Review collected by and hosted on G2.com.

The ease of use and cool features that ServiceTrade give you. The quoting features/tracking has really helped us stay on top of our quotes Review collected by and hosted on G2.com.

The lack of features without wifi. Technicians aren't able to do some basic stuff on their tablets/phone when their internet connection is poor. Trouble clocking into jobs sometimes. Review collected by and hosted on G2.com.