The staff at service trade not only has outstanding communication with each other but the response to answer my questions are always so prompt and very helpful. They are always listening to our requests and needs and following through on them.

The program has been a game changer for us. So happy with this decision. Review collected by and hosted on G2.com.

The only thing that I could think that I like least is when we first started it , there was no training on setting it up and using it besides a certification course that was not very helpful. Review collected by and hosted on G2.com.

User history within locations is nice for being able to see who made edits. Definitely does what it's supposed to do. Review collected by and hosted on G2.com.

Integrations could use a little work to better function. Review collected by and hosted on G2.com.

Service Trade makes everything so streamlined from quoting a job, to scheduling, sending a summary to customer and closing out a job with invoicing. Review collected by and hosted on G2.com.

There isn't much to dislike about Service Trade as it has helped my business immensely in the last five years. There are occasional bugs but they seem to get fixed within a reasonable amount of time and customer service seems to always be on top of our needs. Review collected by and hosted on G2.com.

Easy way to keep track of my tech schedule and easy to add jobs for them to see right away. Review collected by and hosted on G2.com.

Trying to merge all of what we do into one program. So we can use service trade to its full benefits for us. Review collected by and hosted on G2.com.

You are able to get reports back in real time. Review collected by and hosted on G2.com.

So many issues with dispatching. This program should not be case sensitive. Review collected by and hosted on G2.com.

How easy it is to track our service departments and make sure all our jobs have been completed and invoiced. Review collected by and hosted on G2.com.

Unable to communicate easily inside the app. Would like to be able to message people and they would receive an alert. Review collected by and hosted on G2.com.

We love Service Trade for its ability to schedule, track and quote. Our technicians like the software for its simplicity and the fact they do not have to navigate multiple apps. Review collected by and hosted on G2.com.

We do not like that the tags are not a historical event. Most pages within Service Trade track events such as job setup/completion, comments and quotes sent/viewed/approved. Would love to see tags become a historical event. Review collected by and hosted on G2.com.

Easy to navigate, real time changes, mapping Review collected by and hosted on G2.com.

White screen when refreshing jobs. No way to change a tech who leaves the company to the new tech without system changing all the history to new techs name. Need scanning ability so we can scan extinguishers and get reports and forcast Review collected by and hosted on G2.com.

Job completion, invoicing, instant deficiency reporting Review collected by and hosted on G2.com.

Scheduling platform needs some tweaks. Quotes have to be tweaked manually to add recurring servicelines on locations after the fact (after approval)

Training could be better

Service links/invoice links going to spam Review collected by and hosted on G2.com.

Allows us to organize and schedule our workflow. Our profitability has improved significantly due to items and contracts. Their expertise in the commercial contractor space makes them a great partner. Review collected by and hosted on G2.com.

My partnership with ServiceTrade has no downside. Review collected by and hosted on G2.com.