--- title: ServiceTrade Reviews meta\_title: 'ServiceTrade Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 59 reviews by the users' company size, role or industry to find out how ServiceTrade works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 59 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # ServiceTrade Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ServiceTrade but has limited features. Are you part of the ServiceTrade team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins. Over 1,300 commercial contractors trust ServiceTrade’s 11+ years of experience to help them manage over 13 million assets and invoice over $7.5 billion in revenue annually. * * * Seller [ServiceTrade](https://www.g2.com/sellers/servicetrade) Discussions [ServiceTrade Community](https://www.g2.com/products/servicetrade/discuss) Languages Supported English Solution Type All-in-One Overview by Shelley Bainter (Marketing Manager at ServiceTrade) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 14 months [ View More Pricing Information ](https://www.g2.com/products/servicetrade/pricing) ## Top-Rated Alternatives [ ![ServiceTitan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![BuildOps](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BuildOps") BuildOps 4.2/5(69) ](https://www.g2.com/products/buildops/reviews) [ ![Jobber](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ View All Alternatives ](https://www.g2.com/products/servicetrade/competitors/alternatives) ## User Insights Average based on 59 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Mid-Market (51-1000 emp.) 9/9/2018 "Service Trade " 1.5/5 What do you like best about ServiceTrade? I like how quickly we can send completed jobs to customers, as well as update work order notes. Review collected by and hosted on G2.com. What do you dislike about ServiceTrade? I dislike that there are constant glitches and bugs. They also advertised features that silk don’t work after over a year of implementation. Review collected by and hosted on G2.com. What problems is ServiceTrade solving and how is that benefiting you? The benefits are better customer service and communication. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about ServiceTrade? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ServiceTrade ](https://www.g2.com/products/servicetrade/discussions/new) GU Guest User What is ServiceTrade used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-servicetrade-used-for) [ View all Discussions ](https://www.g2.com/products/servicetrade/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 14 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/servicetrade/pricing) ServiceTrade Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d463ff5f1df1cfe7930e7899066ab520/servicetitan.png "Product Avatar Image") ServiceTitan 4.4/5(375) [ Compare Now ](https://www.g2.com/compare/servicetitan-vs-servicetrade) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dc83b629a4edbba673edab046a369bb0/buildops.png "Product Avatar Image") BuildOps 4.2/5(69) [ Compare Now ](https://www.g2.com/compare/buildops-vs-servicetrade) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a5e190ad26e82b81f2607c15d383a8d9/service-fusion.png "Product Avatar Image") Service Fusion 4.1/5(124) [ Compare Now ](https://www.g2.com/compare/service-fusion-vs-servicetrade) ##### ##### ServiceTrade Features Before the Job Calendar Dispatch Roles On the Job Location Employee Communication Behavior Monitoring After the Job Reports Analytics Billing & Invoicing [ View More Features ](https://www.g2.com/products/servicetrade/features) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management)[Inspection Management](https://www.g2.com/categories/inspection-management)[HVAC](https://www.g2.com/categories/hvac) ##### Explore More [Which neural machine translation services are the best for a tech company doing product documentation that needs accurate technical language rather than generic consumer translation?](https://www.g2.com/discussions/which-neural-machine-translation-services-are-the-best-for-a-tech-company-doing-product-documentation-that-needs-accurate-technical-language-rather-than-generic-consumer-translation)[Best tools for tracking event attendee data](https://www.g2.com/discussions/best-tools-for-tracking-event-attendee-data)[Paddle vs ProfitWell Metrics by Paddle vs BlueSnap for payment analytics: which payment analytics platform gives the clearest visibility into failed transaction recovery and revenue leakage?](https://www.g2.com/discussions/paddle-vs-profitwell-metrics-by-paddle-vs-bluesnap-for-payment-analytics-which-payment-analytics-platform-gives-the-clearest-visibility-into-failed-transaction-recovery-and-revenue-leakage) [Which file recovery software platforms reduce manual file handling and save time?](https://www.g2.com/discussions/which-file-recovery-software-platforms-reduce-manual-file-handling-and-save-time)[What are the best Autodesk Construction Cloud integration partners for construction teams coordinating BIM models across multiple disciplines?](https://www.g2.com/discussions/what-are-the-best-autodesk-construction-cloud-integration-partners-for-construction-teams-coordinating-bim-models-across-multiple-disciplines)[What quote to cash implementation methodologies and best practices do the leading consulting firms bring to complex projects?](https://www.g2.com/discussions/what-quote-to-cash-implementation-methodologies-and-best-practices-do-the-leading-consulting-firms-bring-to-complex-projects) [Show MoreShow Less](javascript:void(0);)