--- title: ServiceTitan Reviews meta\_title: 'ServiceTitan Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 375 reviews by the users' company size, role or industry to find out how ServiceTitan works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 375 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # ServiceTitan Reviews & Product Details Visit Website Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform. Say hello to effortless job booking, seamless communication with your techs, advanced reporting, call recording and tracking, paperless invoicing, incredible visual sales tools, the ability to process credit cards in the field, and much more. ServiceTitan has helped a growing number of extraordinary service companies—like George Brazil, Hunter Heat & Air, Gold Medal Service, and Goettl—achieve incredible business results. * * * Product Website ServiceTitan Seller [ServiceTitan](https://www.g2.com/sellers/servicetitan) Discussions [ServiceTitan Community](https://www.g2.com/products/servicetitan/discuss) Languages Supported English Solution Type All-in-One Overview by Jessica Schaefer Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/servicetitan/pricing) ## ServiceTitan Integrations (13) What do users say about integrations? Verified by ServiceTitan [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Airship ](https://www.g2.com/products/airship/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Enterprise Suite ](https://www.g2.com/products/intuit-intuit-enterprise-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit QuickBooks ](https://www.g2.com/products/intuit-quickbooks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OnCall Air ](https://www.g2.com/products/oncall-air/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") pulseM ](https://www.g2.com/products/pulsem/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Desktop Enterprise ](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Desktop Pro ](https://www.g2.com/products/quickbooks-desktop-pro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rilla ](https://www.g2.com/products/rilla/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage Intacct ](https://www.g2.com/products/sage-intacct/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SendPulse ](https://www.g2.com/products/sendpulse/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ZyraTalk ](https://www.g2.com/products/zyratalk/reviews) Show More LJ Lisa J. 1/29/2026 "The All-in-One HVAC Management Solution" 5/5 What do you like best about ServiceTitan? I like having a one-stop shop for all my needs running an HVAC company with ServiceTitan. Being able to integrate the Pricebook with my distributors to provide accurate estimates is really beneficial. Review collected by and hosted on G2.com. What do you dislike about ServiceTitan? I have connection issues with Contact Center Pro. It was frustrating in the beginning because we did not have a reachable CSM to help with the set up. Review collected by and hosted on G2.com. What problems is ServiceTitan solving and how is that benefiting you? ServiceTitan streamlines my accounting, estimating, booking, and dispatching. It integrates with distributors via Pricebook for accurate estimates, serving as a one-stop shop for my HVAC business needs. Review collected by and hosted on G2.com. Show More Response from Emily Smith of ServiceTitan [Editedit](https://www.g2.com/survey_responses/servicetitan-review-12277222/official_response/edit) Thank you for sharing your experience. We’re glad ServiceTitan has been a helpful all-in-one solution for running your HVAC business, especially with Pricebook integrations for accurate estimates. We're sorry to hear about your Contact Center Pro experience. Please email reviews@servicetitan.com if there's any additional support needed here. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Mid-Market (51-1000 emp.) 4/16/2026 "Easy to Navigate with Powerful Data Analysis Features" 5/5 What do you like best about ServiceTitan? Service Titan is easy to navigate and has a wealth of data analysis features. Review collected by and hosted on G2.com. What do you dislike about ServiceTitan? Due to how many features Service Titan has I do mot always trust the dashboards and I sometimes reference different data than my team. Review collected by and hosted on G2.com. What problems is ServiceTitan solving and how is that benefiting you? Service Titan is solving job management, pricebook management and KPI analysis. Review collected by and hosted on G2.com. Show More Response from Emily Smith of ServiceTitan [Editedit](https://www.g2.com/survey_responses/servicetitan-review-12639252/official_response/edit) Thank you for your feedback. We’re glad you’re finding value in ServiceTitan’s ease of use and data analysis capabilities. We also appreciate your feedback around dashboard consistency and reporting confidence, and will be sure to share this with our product team. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Danielle T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle T.") DT Danielle T. Office Manager Mid-Market (51-1000 emp.) 10/16/2025 "ServiceTitan Has Transformed Our Processes from Start to Finish" 5/5 What do you like best about ServiceTitan? We have reached to the point where all of our processes have been improved by ServiceTitan, start to finish. Office use to reach customers and book calls is smoother, our field techs have an easier experience, and get to offer options easier, and then posting transactions is seamless. We also get to automatically request reviews, and track all of our revenue more accurately. Review collected by and hosted on G2.com. What do you dislike about ServiceTitan? We haven't found any. Anything that we have struggled with was us holding onto old processes. Review collected by and hosted on G2.com. What problems is ServiceTitan solving and how is that benefiting you? Booking calls in our office, presenting estimates, getting reviewed from customers - these are all the largest improvement areas we have seen. Review collected by and hosted on G2.com. Show More Response from Emily Smith of ServiceTitan [Editedit](https://www.g2.com/survey_responses/servicetitan-review-11822629/official_response/edit) We love hearing how ServiceTitan has helped improve your processes from start to finish, Danielle! It’s great to see the impact across your office team, field technicians, and customer experience, from booking calls to presenting estimates and tracking revenue. Thanks for sharing how the platform has supported such meaningful improvements in your day-to-day operations. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mark S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark S.") MS Mark S. GM Small-Business (50 or fewer emp.) 3/2/2026 "Extensive Capabilities with an Easy Learning Curve" 4.5/5 What do you like best about ServiceTitan? Extensive capabilities and a very easy learning curve Review collected by and hosted on G2.com. What do you dislike about ServiceTitan? Would prefer a stronger focus on the core product and less on Pro products. Review collected by and hosted on G2.com. What problems is ServiceTitan solving and how is that benefiting you? ST is critical to all of our daily processes Review collected by and hosted on G2.com. Show More Response from Emily Smith of ServiceTitan [Editedit](https://www.g2.com/survey_responses/servicetitan-review-12427881/official_response/edit) Thank you for sharing your experience, Mark! An easy learning curve is exactly what we're going for, so we love reading this. We will be sure to share your feedback about our core product focus. Thank you for being a ServiceTitan partner. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BS Blaine S. Integrator Small-Business (50 or fewer emp.) 10/16/2025 "Highly Recommended for Comprehensive Management" 5/5 What do you like best about ServiceTitan? I really appreciate how ServiceTitan records all calls and brings up customer information, which keeps our operations organized. Tracking our technicians ensures safety and operational fluidity, while the reputation management feature allows for efficient management. It also enables us to implement our goals and connect systems most efficiently. Review collected by and hosted on G2.com. What do you dislike about ServiceTitan? I find the system's ability to track inventory effectively lacking. Additionally, it doesn't tailor well to the Canadian way of doing things, especially in terms of payroll. It would also be beneficial if the payroll features were better tailored to Canada. Moreover, having the inventory and accounting functionalities integrated would improve my experience. Review collected by and hosted on G2.com. What problems is ServiceTitan solving and how is that benefiting you? I use ServiceTitan to enhance customer experience, ensuring accurate job pricing and organized transactions. It optimizes technician dispatch and membership management, recording calls and tracking customer interactions, improving team safety and reputation management. Review collected by and hosted on G2.com. Show More Response from Emily Smith of ServiceTitan [Editedit](https://www.g2.com/survey_responses/servicetitan-review-11825930/official_response/edit) Thanks for taking the time to share your experience, Blaine! We’re glad to hear ServiceTitan is helping keep your operations organized, support technician safety, and enhance the overall customer experience through call tracking and reputation management. We also appreciate you outlining where the platform could better support your workflows and regional needs. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Michael C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael C.") MC Michael C. Small-Business (50 or fewer emp.) 3/26/2026 "Easy to Use, But Occasional Logouts" 5/5 What do you like best about ServiceTitan? I like that ServiceTitan is easy to use. The setup was very easy for my team. Review collected by and hosted on G2.com. What do you dislike about ServiceTitan? Sometimes it logs me out, and I have to log back in. Review collected by and hosted on G2.com. What problems is ServiceTitan solving and how is that benefiting you? I use ServiceTitan for daily scheduling, checking hours, and pay. It helps me prepare for the next day by checking supplies easily. Review collected by and hosted on G2.com. Show More Response from Emily Smith of ServiceTitan [Editedit](https://www.g2.com/survey_responses/servicetitan-review-12550092/official_response/edit) Thank you, Michael! We’re glad ServiceTitan has been easy for your team to use and is helping support your day-to-day scheduling and operations. = Validated ReviewerSource: G2 invite on behalf of seller ![Andy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy M.") AM Andy M. Sales Leader Mid-Market (51-1000 emp.) 5/8/2026 "Excellent for Dispatching and Managing Field Service Techs" 4.5/5 What do you like best about ServiceTitan? Dispatching and managing service techs in the field Review collected by and hosted on G2.com. What do you dislike about ServiceTitan? Reporting is not always easy and the price Review collected by and hosted on G2.com. What problems is ServiceTitan solving and how is that benefiting you? keep our field groups for plumbing and HVAC efficient Review collected by and hosted on G2.com. Show More Response from Emily Smith of ServiceTitan [Editedit](https://www.g2.com/survey_responses/servicetitan-review-12755880/official_response/edit) Thank you for taking the time to share your experience with ServiceTitan, Andy. We are glad to hear ServiceTitan has supported your dispatching and tech management. We will be sure to share your feedback about our reporting functionalities with the product team. If you have any improvement suggestions be sure to submit them in our ideas portal! Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 1/5/2021 "Best software you could get in the trades." 5/5 What do you like best about ServiceTitan? I love everything about Service Titan. It is innovative, technologically advanced, the future of the home services industry to use. So much more. You 100% should get Service Titan if you are thinking of using it. Once set up, it will not disappoint. Review collected by and hosted on G2.com. What do you dislike about ServiceTitan? The sales side of it needs some improvement and never seems to be worked on. Review collected by and hosted on G2.com. Recommendations to others considering ServiceTitan: I always recommend Service Titan to other contractors that i have connected with. It is an amazing software and so beneficial. Review collected by and hosted on G2.com. What problems is ServiceTitan solving and how is that benefiting you? It helps solve some easier email Marketing and some price book concerns for us recently. It supports everything in the business all around. It aids in efficiency. Benefits are growth and so much more. Review collected by and hosted on G2.com. Show More Response from Emily Smith of ServiceTitan [Editedit](https://www.g2.com/survey_responses/servicetitan-review-4542147/official_response/edit) Thank you for this incredible review! We're so glad to hear you've had a great experience. We appreciate your sales feedback and will share it with the team. 11/4/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Chris S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris S.") CS Chris S. President Small-Business (50 or fewer emp.) 10/16/2025 "Great Features for Commercial Use" 5/5 What do you like best about ServiceTitan? This service offers a comprehensive range of features for commercial use. I am able to efficiently track and manage both materials and labor forces, which has greatly improved my workflow. Review collected by and hosted on G2.com. What do you dislike about ServiceTitan? There are a few issues that need to be resolved, such as bugs in the system. For example, the price matrix does not always apply, even when it is indicated that it should be used. Review collected by and hosted on G2.com. What problems is ServiceTitan solving and how is that benefiting you? The problem SericeTitan is solving is how to better manage dispatching, service calls, maintenance, and procurement of materials Review collected by and hosted on G2.com. Show More Response from Emily Smith of ServiceTitan [Editedit](https://www.g2.com/survey_responses/servicetitan-review-11822627/official_response/edit) It’s great to hear ServiceTitan’s commercial features are helping you better manage materials, labor, and day-to-day workflows. We’re glad the platform is supporting dispatching, service calls, maintenance, and procurement in one place. Thanks for sharing your experience and how ServiceTitan fits into your operations, Chris! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Josh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh M.") JM Josh M. 10/16/2025 "Phenomenal Support with Seamless Integration" 5/5 What do you like best about ServiceTitan? I absolutely appreciate the stellar support from ServiceTitan, with their CSMs and comprehensive back office offering invaluable assistance whenever needed. The ease of access to invoicing, accounting, material management, and multimedia storage all in one place simplifies our operations significantly. Moreover, the ability to attach all necessary documents and information in a centralized system enhances our productivity profoundly. The company’s commitment to incorporating feedback and regularly updating features without added costs is commendable. This responsiveness, along with an easy integration process, makes it an essential and seamlessly functional part of our workflow. Review collected by and hosted on G2.com. What do you dislike about ServiceTitan? We love Service Titan Review collected by and hosted on G2.com. What problems is ServiceTitan solving and how is that benefiting you? I use ServiceTitan to centralize all documents, files, and information, streamlining operations for my technicians to access previous and current customer data easily. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about ServiceTitan? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ServiceTitan ](https://www.g2.com/products/servicetitan/discussions/new) GU Guest User • Last activity about 2 years ago What is ServiceTitan used for? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-servicetitan-used-for) GU Guest User • Last activity about 2 years ago Does ServiceTitan integrate with QuickBooks? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/does-servicetitan-integrate-with-quickbooks) [ View all Discussions ](https://www.g2.com/products/servicetitan/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 15 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/servicetitan/pricing) ServiceTitan Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1f3e71afa76e797defe56c8b1502f99c/housecall-pro.jpg "Product Avatar Image") Housecall Pro 4.3/5(204) [ Compare Now ](https://www.g2.com/compare/housecall-pro-vs-servicetitan) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png "Product Avatar Image") Jobber 4.6/5(526) [ Compare Now ](https://www.g2.com/compare/jobber-vs-servicetitan) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_83f2b157b4538208f7e887d6644e877f/fieldedge.png "Product Avatar Image") FieldEdge 4/5(87) [ Compare Now ](https://www.g2.com/compare/fieldedge-vs-servicetitan) ##### ##### ServiceTitan Features Before the Job Calendar Dispatch Roles On the Job Location Employee Communication Behavior Monitoring After the Job Reports Analytics Billing & Invoicing Generative AI AI Text Summarization AI Image-to-Text [ View More Features ](https://www.g2.com/products/servicetitan/features) ## Top-Rated Alternatives [ ![Jobber](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ ![Simpro](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simpro") Simpro 4.2/5(455) ](https://www.g2.com/products/simpro/reviews) [ ![FieldPulse](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FieldPulse") FieldPulse 4.7/5(372) ](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) [ View All Alternatives ](https://www.g2.com/products/servicetitan/competitors/alternatives) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management)[HVAC](https://www.g2.com/categories/hvac)[Pest Control](https://www.g2.com/categories/pest-control-software) ##### Explore More [Best software for visualizing large datasets](https://www.g2.com/discussions/best-software-for-visualizing-large-datasets)[What are the top messaging platforms for customer support teams?](https://www.g2.com/discussions/what-are-the-top-messaging-platforms-for-customer-support-teams)[Which case management system is most cost-effective for small practices?](https://www.g2.com/discussions/which-case-management-system-is-most-cost-effective-for-small-practices) [What product analytics software keeps data accurate and consistent when you are going through a platform migration without things breaking mid-analysis?](https://www.g2.com/discussions/what-product-analytics-software-keeps-data-accurate-and-consistent-when-you-are-going-through-a-platform-migration-without-things-breaking-mid-analysis)[Which automotive digital retailing software keeps customer communications, vehicle records, and deal status visible without losing context during handoffs?](https://www.g2.com/discussions/which-automotive-digital-retailing-software-keeps-customer-communications-vehicle-records-and-deal-status-visible-without-losing-context-during-handoffs)[Pros and Cons Details](https://www.g2.com/products/servicetitan/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)