---
title: ServiceSource Reviews
meta_title: 'ServiceSource Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ServiceSource works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 4
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: Creative Services
  url: https://www.g2.com/categories/creative-services
---


# ServiceSource Reviews
**Vendor:** ServiceSource International  
**Category:** [User Experience (UX) Design Services Providers](https://www.g2.com/categories/user-experience-ux-design-services)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 4
## About ServiceSource
ServiceSource International, Inc. (NASDAQ:SREV) helps the world’s leading brands grow closer to their customers. As a global leader in outsourced inside sales, customer success and recurring revenue growth and retention solutions, ServiceSource expands customer lifetime value by helping companies to more efficiently and effectively find, convert, grow and retain their B2B customer relationships. Trusted by global market leaders in the cloud/XaaS, software, technology hardware, medical device & diagnostic equipment and industrial IoT sectors, ServiceSource sells, manages or renews $9 billion of revenue annually on behalf of its clients. Leveraging a robust technology suite, predictive data models and more than 3,000 revenue delivery professionals speaking 45 languages, only ServiceSource brings to market nearly 20 years of expertise and the ability to drive recurring revenue growth to more than 170 countries.




## ServiceSource Reviews
  ### 1. Great way to manage customer contract renewals process

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2018

**What do you like best about ServiceSource?**

The fact that it's cloud-based means I can manage this from wherever I am. Very flexible.

**What do you dislike about ServiceSource?**

Product integration with other tools can be daunting if inexperienced.

**What problems is ServiceSource solving and how is that benefiting you?**

Health metrics helps our business understand which customers we should focus on. This helps with customer retention.


## ServiceSource Discussions
  - [When was ServiceSource founded?](https://www.g2.com/discussions/when-was-servicesource-founded)
  - [Is ServiceSource a good company?](https://www.g2.com/discussions/is-servicesource-a-good-company)
  - [Where is ServiceSource based?](https://www.g2.com/discussions/where-is-servicesource-based)

- [View ServiceSource pricing details and edition comparison](https://www.g2.com/products/servicesource/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-10+04%3A07%3A33+-0500&secure%5Bsession_id%5D=6b9d89f0-b10f-4694-ad67-f9aa8019d9e0&secure%5Btoken%5D=2b5dc68bea14a96bfe12d1b80bdb657aafa191517c62722c3a54926d65468bdb&format=llm_user)

## ServiceSource Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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