The system is very easy to use, with a user-friendly interface that makes navigation simple and efficient. The knowledge base is highly relevant and up-to-date, providing useful information that aligns well with current workplace practices and employee needs. Review collected by and hosted on G2.com.

Honestly there is not much I would change. Maybe 1 simple item is the preset dates for assignments. Review collected by and hosted on G2.com.

Service skills has made teaching soft skills to high school schools interactive and stress free. The students do not mind completing the trainings and looks great on a resume. The customer service they provide is truly something to commend. It is very hard to find great customer these days but you won't be disappointed. Review collected by and hosted on G2.com.

Honestly, I can't think of any. Customer service has always been great! The only issue I have ever had is some of the names of the courses don't print correctly on the certificate (maybe some kind of coding issue) but literally is only 1 or 2 of them so not a big deal. Review collected by and hosted on G2.com.

Number of Features, ease of use, and customer support. Review collected by and hosted on G2.com.

Our team was happy to enjoy the series that are available on each portal. Review collected by and hosted on G2.com.

I appreciate that I can assign courses to employees and receive the confirmation of learning. I am also able to present the courses to an entire class as well. It saves time and energy with having everything characterized. I love it Review collected by and hosted on G2.com.

I haven't come across anything about Service Skills that I don't like. Review collected by and hosted on G2.com.

I like that ServiceSkills has different training types which help our clerks grow in their positions and give them the knowledge they need to handle different scenarios. The different categories touch on all aspects of our departments. The initial setup was very easy, and Rhonda was very helpful. Review collected by and hosted on G2.com.

There really isnt anything to dislike Review collected by and hosted on G2.com.

Constant reminder to give grace when needed and understand we all have good and bad days. It is how we choose to deal with the issue that makes the difference. Review collected by and hosted on G2.com.

None that I can think of but some of the animated ones have been a good change up. Review collected by and hosted on G2.com.

What I like most about Service Skills is that the platform is easy to use, the training videos are well-received by our team, and the quizzes help reinforce learning without adding extra stress. Review collected by and hosted on G2.com.

f I had to point out one thing, it’s that we’d love to see more fresh or updated content added over time. While the current videos are helpful and well-received, adding new material would help keep the training feeling current and engaging for returning users. We are super excited about the new videos! Review collected by and hosted on G2.com.

Lots of quality content for the price. Really good customer support Review collected by and hosted on G2.com.

Took a while to upload new content. Improve new content distribution Review collected by and hosted on G2.com.

It is so easy to set up, and the follow up & customer service are phenomenal, there is no not getting through any part of it. Its been a pleasure Review collected by and hosted on G2.com.

Only when my internet is not up to par has anything been an issue Review collected by and hosted on G2.com.

Service Skills offers a low pressure system for it's users to become better communicators in person, on the phone and via email. The program has been easy to implement and we have seen vast improvements in staff who have enrolled in the courses. Review collected by and hosted on G2.com.

I have not really experienced any downfalls in the system. Review collected by and hosted on G2.com.