"The course content is light and easy to follow along being managable."

"ServiceSkills offers a multitude of topics that are relevant to customer service, especially in a call center."

"From the moment I reached out to inquire with Service Skills until we implemented it within the week the customer support has been fantastic! My team appreciates how user friendly this training is, and how easy it is to work into their regular work day because of the ability to pause training and come back to it."

"This is a great learning and training tool. It is user friendly to navigate and teaches great customer services."

"Service Skills offers a wide array of course topics that is totally relevant to anyone who has to deal with customer interactions and client expectations. The training equips employeess with tools that gives them a "cutting edge" to gain clients and keep them satisfied. The courses are so favored by employees, they are completing assignments before due dates. Rhonda Marsala and Amy Lovett are..."

"A full catalog of training that can be used to customize the offerings for various groups of employees; the admins assigned to manage it will have a portal at their fingertips with enrolled participants and their training records. Amy at ServiceSkills customer support is wonderful to work with and helps you implement your training programs with ease! Nancy is amazing! Our staff loved the..."

"We prefer to partner with industry experts whose goals align with ours. We are extremely satisfied with our with Serviceskills training. We are pleased with the variety of courses. We like the concise and entertaining training sessions with quizzes at the end of each lesson. The deadline date option allows us to closely monitor our teams progress. Our account manager is knowledgeable and..."

"These learning modules are not your normal boring content that we have all seen throughout the years. Our staff are engaged and excitded to see what the next course contains as the content is both relevant and relatable."

"How engaing the modules were for my team. Each employee had huge impacts from their learnings and saw themselves reflected in some of the videos. Each one shared their main take-aways from each set, shared them with the team (presentation style) and describedx how well these takes-aways were implemented in theri personal level of service. The tema collectively went from a 2.9 surveyh scorre to..."

"Folow up from the ServiceSkill represenative is awesome. I get constant touches from my rep. when updates are happening and how to optimize the learning process for my team. When new modules are added I get an e-mail so I can get my team working on the new modules."

"Customer service is such a key in any line of business. Service Skills trainings is the best way to make sure that your employees are either get refreshers on the proper process or learn something new that will assist in the best practice of the industry standards."

"The team at Service Skills were so helpful and make the entire process easy from beginning to end. The setup process was smooth and I received lots of great feedback from our employees about the training itself."

"ServiceSkills is user friendly, provides a site navigation video, and is very relatable to the workforce. Many of the videos incorporate humor to keep the learner engaged. Amy Lovett is always very accessible and customer-focused for questions. She delivers stellar service and is a pleasure to work with. Sharon Africano was my initial contact and was accommodating and pleasant as well."

"The trainings are gentle reminders to be always kind, never discriminate, take ownership, etc. The courses not only improve customer relations, but transcend into everyday life, improving some relationships outside of the workplace."

"Being a busy manager, ServiceSkills allows me to provide enjoyable and utilizable training programs to our team. Additionally, Ronnie Titus our rep, has been fantastic to work with. She is quick to respond to any of my requests, always provides more information that I benefit from than anticipated, and is extremely accommodating to the ever-changing needs of our business. Flawless and..."

"I love the telephone doctor series. It puts real life scenarios and acts them out in the professional way they should be displayed the first time. They are always there and available to help with anything we run into."

"Most helpful is all the support from the representatives"

"I have so much that I like best about ServiceSkills. The top of the list is Amy Lovett! She is a Rockstar! She is very knowledgeable and has been very patient with us. Second, the content is very applicable and actionable. So much of the content out there is very generic and vanilla. The ServiceSkill content is real-life and has a focus on servicing valued customers and clients. Lastly, the..."

"The courses are short & fun; users can easily relate to the content."

"I enjoy the in-depth training that ServiceSkills combines regarding the variation of the workplace and the workplace flow. This type of training can be used for a variety of businesses."