--- title: ServiceRocket Reviews meta\_title: 'ServiceRocket Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how ServiceRocket works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 2 scale: '5' date\_modified: '2025-10-31' parent\_category: name: Implementation Services url: https://www.g2.com/categories/implementation-services --- # ServiceRocket Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by ServiceRocket but has limited features. Are you part of the ServiceRocket team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ServiceRocket is a leading tech-enabled services company that accelerates the growth of software companies and their customers. By maximizing software adoption and return on investment, ServiceRocket provides an ecosystem of capabilities that span software implementation, adoption, retention, and expansion. A trusted partner to Atlassian, Meta, Miro, Thought Industries, and companies around the world, ServiceRocket is headquartered in Palo Alto, California. Its diverse workforce of Rocketeers in Australia, Canada, Chile, Malaysia, the Philippines, Singapore, the UK, and the US consistently think team and delight the customer. * * * Seller [ServiceRocket](https://www.g2.com/sellers/servicerocket) Discussions [ServiceRocket Community](https://www.g2.com/products/servicerocket/discuss) Languages Supported English, Spanish Services Offered Cloud Migration, Atlassian Licensing, Managed Services, ITSM Implementation, Consulting Locations Serviced Australia, Canada, Chile, Malaysia, + 4 more Overview by Camila Reyes Show More ## Pricing Pricing provided by ServiceRocket. ### Atlassian Managed Services Contact Us ### Atlassian Migration Services Contact Us [ View More Pricing Information ](https://www.g2.com/products/servicerocket/pricing) ## Top-Rated Alternatives [ ![Coastal](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coastal") Coastal 5/5(184) ](https://www.g2.com/products/coastal/reviews) [ ![Growth Molecules, Customer Success](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Growth Molecules, Customer Success") Growth Molecules, Customer Success 4.9/5(135) ](https://www.g2.com/products/growth-molecules-customer-success/reviews) [ ![SHI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SHI") SHI 4.7/5(119) ](https://www.g2.com/products/shi/reviews) [ View All Alternatives ](https://www.g2.com/products/servicerocket/competitors/alternatives) ![Frankie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frankie E.") FE Frankie E. Mid-Market (51-1000 emp.) 10/15/2024 "Perfect Atlassian Support" 5/5 What do you like best about ServiceRocket? This review is specifically for Nico, he has been a great help and offered solutions that I did not think of when I stated my requirements/requests in the first place. He went above and beyond, and showed that he cared about my project just as if were his own. His feedback and ideas were very much appreciated and my team uses the workflows that he helped create to this day. He went above and beyond and I cannot thank him enough. Review collected by and hosted on G2.com. What do you dislike about ServiceRocket? I do not have anything to say about ServiceRocket that I disliked. Review collected by and hosted on G2.com. Recommendations to others considering ServiceRocket: I would recommend ServiceRocket because of the people. Everyone I have interacted with has been more than helpful and friendly, I cannot express this enough. Review collected by and hosted on G2.com. What problems is ServiceRocket solving and how is that benefiting you? I had little experience with Atlassian as it was handed off to me from a team member who left our organization and I had no clue what I wanted to do or how I wanted to structure our JIRA/Confluence instance, and servicerocket reached out first to assist and walk me through everything. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") PC Verified User in Computer Software Small-Business (50 or fewer emp.) 11/14/2019 "SalesForce - Jira integration was perfect" 5/5 Describe the project or task ServiceRocket helped with: We used the SalesForce and Jira integration, which was polished, full of features and very well done. Review collected by and hosted on G2.com. What do you like best about ServiceRocket? Ease of installation, configuration, ongoing additional features. Review collected by and hosted on G2.com. What do you dislike about ServiceRocket? A little pricey, but overhaul worth it. Review collected by and hosted on G2.com. What problems is ServiceRocket solving and how is that benefiting you? Integrating SalesForce and Jira for our Service Cloud solution. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of ServiceRocket for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Coastal Logo](https://images.g2crowd.com/uploads/product/hd_favicon/c5d9d389bd1bdf8257c31ebafad6f02b/coastal.svg "Coastal Logo") Coastal 5.0 (184) Coastal is the consultancy that exists to make organizations successful using Salesforce, data, and AI. Led by former Salesforce executives, IT veterans, and industry experts, our heavily certified team shows up with heart and hustle to deliver fast, measurable impact—powered by automation-driven delivery and solution accelerators. From data modernization to Agentforce to Salesforce innovation, you can count on Coastal to solve today’s—and tomorrow’s—complex challenges. ](https://www.g2.com/products/coastal/reviews "Coastal")[ 2 ![Growth Molecules, Customer Success Logo](https://images.g2crowd.com/uploads/product/hd_favicon/3f671915a8d205e0765713fd79f8b9c1/growth-molecules-customer-success.svg "Growth Molecules, Customer Success Logo") Growth Molecules, Customer Success 4.9 (135) Growth Molecules is a growth-centric customer success advisory and training firm that helps companies protect and grow revenue. We are honored to have helped numerous organizations in SaaS. ](https://www.g2.com/products/growth-molecules-customer-success/reviews "Growth Molecules, Customer Success")[ 3 ![SHI Logo](https://images.g2crowd.com/uploads/product/hd_favicon/5939a52779fcc33b55baf8d0b73c7f75/shi.svg "SHI Logo") SHI 4.7 (119) SHI is a provider of end-to-end IT solutions built on technologies from AWS, Cisco, Dell, Microsoft, and more. With 35 years of experience and nearly 6,000 global professionals, SHI helps over 17,000 organizations select, deploy, and manage IT solutions that drive growth and innovation. Combining the scale of a global integrator with the personalized service of a local partner, SHI empowers smart technology decisions to support your strategic goals. ](https://www.g2.com/products/shi/reviews "SHI")[ 4 ![Accenture Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1487565548/accenture.svg "Accenture Logo") Accenture 4.2 (107) Consulting and Implementation Practice. ](https://www.g2.com/products/accenture/reviews "Accenture")[ 5 ![New Breed Logo](https://images.g2crowd.com/uploads/product/hd_favicon/722f9b8198d0fc72582fba8dface74dd/new-breed.svg "New Breed Logo") New Breed 4.7 (101) New Breed's Revenue Operations (RevOps services are designed to align marketing, sales, and customer success teams by integrating technology, processes, and data. This alignment enhances operational efficiency, fosters collaboration, and drives sustainable revenue growth. As HubSpot's top solutions partner, New Breed specializes in customizing HubSpot implementations to meet the unique needs of each client, ensuring seamless integration and optimal performance. Key Features and Functionality: - HubSpot Implementation and Optimization: Tailored configuration and enhancement of HubSpot to align with specific business processes, maximizing platform utility. - Custom Integrations: Development of bespoke integrations that connect various technology systems, eliminating data silos and improving operational efficiency. - AI-Driven Strategies: Utilization of artificial intelligence to scale content creation, boost sales productivity, and exceed customer expectations. - Comprehensive RevOps Framework: A holistic approach that includes change management, process documentation, training, and stakeholder alignment to ensure scalable success. Primary Value and Solutions Provided: New Breed's RevOps services address the common challenge of disjointed marketing, sales, and customer success operations. By aligning these functions through integrated technology and streamlined processes, New Breed enables businesses to operate more cohesively. This alignment leads to improved efficiency, better customer experiences, and accelerated revenue growth. Clients benefit from a unified tech stack that supports their entire revenue engine, allowing for more informed decision-making and a stronger competitive edge. ](https://www.g2.com/products/new-breed/reviews "New Breed")[ 6 ![7 Layer Solutions Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2aa9b04307f6563d80f43b341f504014/7-layer-solutions-inc-7-layer-solutions.png "7 Layer Solutions Logo") 7 Layer Solutions 4.8 (73) The 7 Layer organization is comprised of three main verticals which include: 1) Managed Services – ongoing IT support and ownership across the entire environment, enterprise infrastructure staff aug 2) Cybersecurity – MSSP services, fractional CISO, security assessments and penetration testing, risk remediation. 3) Advisory Services – infrastructure assessment, IT strategy and roadmap, cost rationalization, IT project delivery, fractional CIO ](https://www.g2.com/products/7-layer-solutions-inc-7-layer-solutions/reviews "7 Layer Solutions")[ 7 ![Trigma Logo](https://images.g2crowd.com/uploads/product/hd_favicon/50473daa3b448f7f8fe767214cfe064c/trigma.svg "Trigma Logo") Trigma 4.9 (72) Trigma, with more than 15 years of expertise, offers comprehensive IT solutions in cloud services, mobile platforms, web development, AI/ML, and AR innovation — continuously redefining the boundaries of customer experience. ](https://www.g2.com/products/trigma/reviews "Trigma")[ 8 ![Magna5 Logo](https://images.g2crowd.com/uploads/product/hd_favicon/9916e4f5d3fba53b16f9c26f02e6f6dd/magna5.svg "Magna5 Logo") Magna5 4.6 (66) Magna5s IT Consulting aims to improve the efficiency and availability of their clients' resources and applications. They can assist throughout the entire implementation process with solutions, virtualization, network infrastructure, and other services. ](https://www.g2.com/products/magna5/reviews "Magna5")[ 9 ![Corsica Technologies Logo](https://images.g2crowd.com/uploads/product/hd_favicon/b691f89f1f6ceff27600a6f86d92d8db/corsica-technologies.svg "Corsica Technologies Logo") Corsica Technologies 4.5 (59) Consistently recognized as one of the top managed IT and cybersecurity providers, Corsica Technologies helps companies leverage technology as a competitive business advantage. We bring cohesion to your technology strategy, addressing all your needs from one integrated partner. Through our specialized knowledge of IT and cybersecurity, we are a collaborative partner in driving your business forward. ](https://www.g2.com/products/corsica-technologies/reviews "Corsica Technologies")[ 10 ![Cygnus Systems Inc. IT Solutions Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4e3cf6166616c7d03435ac7610062c07/cygnus-systems-inc-it-solutions.jpg "Cygnus Systems Inc. IT Solutions Logo") Cygnus Systems Inc. IT Solutions 4.4 (59) Cygnus Systems has been Southeast Michigan and Detroit’s IT support leader. They specialize in helping companies leverage the latest information technology to improve their efficiency, quality of life and bottom line. ](https://www.g2.com/products/cygnus-systems-inc-it-solutions/reviews "Cygnus Systems Inc. IT Solutions") [Show More](#) ## Questions about ServiceRocket? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ServiceRocket ](https://www.g2.com/products/servicerocket/discussions/new) GU Guest User What is ServiceRocket used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-servicerocket-used-for) [ View all Discussions ](https://www.g2.com/products/servicerocket/discuss) ## Pricing Options Pricing provided by ServiceRocket. ### Atlassian Managed Services Contact Us ### Atlassian Migration Services Contact Us ### Atlassian ITSM Free Trial [ View More Pricing Information ](https://www.g2.com/products/servicerocket/pricing) ##### Categories on G2 [Managed IT Services](https://www.g2.com/categories/managed-it-services)[Cloud Migration Services](https://www.g2.com/categories/cloud-migration-services)[ITSM Tool Implementation, Consulting, and Managed Services](https://www.g2.com/categories/itsm-tool-implementation-consulting-and-managed-services) [Managed IT Services](https://www.g2.com/categories/managed-it-services)[Cloud Migration Services](https://www.g2.com/categories/cloud-migration-services)[ITSM Tool Implementation, Consulting, and Managed Services](https://www.g2.com/categories/itsm-tool-implementation-consulting-and-managed-services)[Other Implementation Services](https://www.g2.com/categories/other-implementation-services)[Atlassian Consulting Services](https://www.g2.com/categories/atlassian-consulting-services) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which AI video generation platform offers the fastest rendering?](https://www.g2.com/discussions/which-ai-video-generation-platform-offers-the-fastest-rendering)[What are the highest rated academic advising software platforms for reducing coordination errors in student placement workflows?](https://www.g2.com/discussions/what-are-the-highest-rated-academic-advising-software-platforms-for-reducing-coordination-errors-in-student-placement-workflows)[Top identity check apps for my software startup](https://www.g2.com/discussions/top-identity-check-apps-for-my-software-startup) [What are the highest rated UKG consulting services for implementation and payroll optimization for enterprise teams?](https://www.g2.com/discussions/what-are-the-highest-rated-ukg-consulting-services-for-implementation-and-payroll-optimization-for-enterprise-teams)[Last In, First Out (LIFO)](https://www.g2.com/glossary/lifo-definition)[Which enterprise mobility management platforms give IT teams strong security without overwhelming enrollment complexity?](https://www.g2.com/discussions/which-enterprise-mobility-management-platforms-give-it-teams-strong-security-without-overwhelming-enrollment-complexity) [Show MoreShow Less](javascript:void(0);)