--- title: ServicePower Reviews meta\_title: 'ServicePower Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how ServicePower works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # ServicePower Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ServicePower but has limited features. Are you part of the ServicePower team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ServicePower is a leading field service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field service organizations around the world such as GE Appliances, LG, AIG, Allstate, and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower also offers a fully managed network of contracted service providers to enable on-demand field service delivery in urban and hard-to-reach locations across North America and Europe. * * * Seller [ServicePower](https://www.g2.com/sellers/servicepower) Discussions [ServicePower Community](https://www.g2.com/products/servicepower/discuss) Languages Supported German, English, French, Dutch Overview by Nicole Brooks Show More ## Top-Rated Alternatives [ ![ServiceTitan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![Agentforce Field Service (formerly Salesforce Field Service)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Field Service (formerly Salesforce Field Service)") Agentforce Field Service (formerly Salesforce Field Service) 4.4/5(1,048) ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) [ ![Jobber](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ View All Alternatives ](https://www.g2.com/products/servicepower/competitors/alternatives) ## User Insights Average based on 18 real user reviews. [Log in to unlock pricing and user insights](/login) ![Robert A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert A.") RA Robert A. Senior Director of Field Service Mid-Market (51-1000 emp.) 10/27/2025 "Centralized tool to manage field service" 4.5/5 What do you like best about ServicePower? Ease of business for our service partners to access our company and billing. Review collected by and hosted on G2.com. What do you dislike about ServicePower? Speed of development. This platform is most ideal for companies with very refined process that doesn't require significant customization. Best use case is to utilize this platform entirely vs hybrid model to avoid complexities. Review collected by and hosted on G2.com. What problems is ServicePower solving and how is that benefiting you? Dispatching to a service network and billing. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MP Mark P. Mid-Market (51-1000 emp.) 10/20/2025 "Widely Adopted, But Slow to Evolve" 4/5 What do you like best about ServicePower? A high percentage of vendors use ServicePower enabling a high % of Servicers using in particular industries Review collected by and hosted on G2.com. What do you dislike about ServicePower? ER changes are slow and cumbersome. Need more tools for vendors to be self serve. Review collected by and hosted on G2.com. What problems is ServicePower solving and how is that benefiting you? The ability to send work to a network and the network invoice our company for work performed Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ryan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan A.") RA Ryan A. Chief Operations Officer Mid-Market (51-1000 emp.) 10/15/2024 "Service Power" 5/5 What do you like best about ServicePower? Ease of use and availability of support when changes are needed. Service power has more flexibilty to customize than other platforms I have used. Review collected by and hosted on G2.com. What do you dislike about ServicePower? With integrations there are always bumps in the road anytime there is something new rolled out however I apprecaite the support SP provides in working through the kinks. Review collected by and hosted on G2.com. What problems is ServicePower solving and how is that benefiting you? ServicePower has been instrumental in improving our warranty contract administration by: Efficient Dispatching: It allows for quick and organized dispatching of repair services to customers, streamlining the service process. Parts Ordering: The platform makes it easier to order parts directly, reducing delays and ensuring repairs are completed faster. Cost Control: By lowering the severity of claims, it helps in managing and reducing overall warranty costs, leading to better financial outcomes for our organization. Enhanced Workflow: The integrated system improves coordination and responsiveness, resulting in a smoother operation and better customer experience. It’s been a key tool for balancing operational efficiency and cost management in the warranty services. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 10/10/2024 "ServicePower has helped transform our service delivery." 5/5 What do you like best about ServicePower? ServicePower provides us an easy to use platform that our service providers enjoy using. The tools within Servicepower speeds up the adjucation process, provides visibility to our part vendors, and provides real time updates to our clients. Review collected by and hosted on G2.com. What do you dislike about ServicePower? While generally user-friendly, some aspects of the interface could be more intuitive and modern. Review collected by and hosted on G2.com. What problems is ServicePower solving and how is that benefiting you? ServicePower provides access to dispatch to a 1099 workforce. The software also allows the providers to claim jobs efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mark P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark P.") MP Mark P. Director of Field Services Mid-Market (51-1000 emp.) 10/18/2024 "ServicePower works well for our application" 4/5 What do you like best about ServicePower? Enables our company to dispatch work to a network and pay their claims. Review collected by and hosted on G2.com. What do you dislike about ServicePower? Occasionally development takes time but no issues currently. Review collected by and hosted on G2.com. What problems is ServicePower solving and how is that benefiting you? We use ServicePower to distribute service calls to a variety of different industry repair contractors. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Joe W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe W.") JW Joe W. Chief Commercial Officer Mid-Market (51-1000 emp.) 10/11/2024 "Industry Leader" 5/5 What do you like best about ServicePower? Great platform for asset scheduling owned and 3rd party workforces. Highly flexible. Review collected by and hosted on G2.com. What do you dislike about ServicePower? Sometimes, the amount of time it takes for custom dev. Review collected by and hosted on G2.com. What problems is ServicePower solving and how is that benefiting you? Providing integrated parts ordering and real time statuses. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Steve R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve R.") SR Steve R. Head of Service - CoE Enterprise (\> 1000 emp.) 5/1/2024 "Best in class scheduling" 4.5/5 What do you like best about ServicePower? Exceptional scheduling capability. Strng algorithms provide optimised dynamic scheduling. It's absolutely excellent at providing highly optimised engineer routes to maximise productivity. It has all of the functionality that you would expect the manage skills, local knowledge, shift patterns, importance, priority, SLA adherance, capacity management, jeopardy etc. Review collected by and hosted on G2.com. What do you dislike about ServicePower? Some of the associated products in their portfolio are not as good as the core scheduling product. Review collected by and hosted on G2.com. What problems is ServicePower solving and how is that benefiting you? Management of field resources, with varying skills sets, shift patterns, efficiency and local knowledge. Allowing us to optimise routes, whilst acheiving customer SLA's. Delivering productivity and customer satisfaction. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tim B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim B.") TB Tim B. Technical Trainer & Content Development Mid-Market (51-1000 emp.) 4/26/2024 "The Go To For Ticket Management" 5/5 What do you like best about ServicePower? Service Power is easy to use and the support team is top notch! Coming from both a servicer perspective as well as a manufacturer perspective Service Power makes it easy to get work done. Review collected by and hosted on G2.com. What do you dislike about ServicePower? There is really nothing I dislike about the platform. Review collected by and hosted on G2.com. What problems is ServicePower solving and how is that benefiting you? There are solving a field service management issue, and we benefit by Service Power having a large and diverse network of technicians. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Arpan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arpan S.") AS Arpan S. Associate Mid-Market (51-1000 emp.) 3/16/2024 "Can be useful for a business" 5/5 What do you like best about ServicePower? Best thing about Servicepower is you can automate manual work Review collected by and hosted on G2.com. What do you dislike about ServicePower? Genuinely as of now i have now felt anything bad or dislike Review collected by and hosted on G2.com. What problems is ServicePower solving and how is that benefiting you? Firstly AI makes things much better either it's assigning or any task which can be miss it schedule it accordingly so things go in a smoth way. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite GM Gautam M. Analyst Mid-Market (51-1000 emp.) 2/28/2024 Business partner of the seller or seller's competitor, not included in G2 scores. "One of the best apps" 4/5 What do you like best about ServicePower? Its one of the app that helps managing the customer experience Review collected by and hosted on G2.com. What do you dislike about ServicePower? Nothing so far. i find it really interesting Review collected by and hosted on G2.com. What problems is ServicePower solving and how is that benefiting you? Service Power is helping in workforce management which makes things easier Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ## Questions about ServicePower? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ServicePower ](https://www.g2.com/products/servicepower/discussions/new) GU Guest User What is ServicePower used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-servicepower-used-for) [ View all Discussions ](https://www.g2.com/products/servicepower/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/servicepower/pricing) ##### Categories on G2 [Workforce Management](https://www.g2.com/categories/workforce-management)[Field Service Management](https://www.g2.com/categories/field-service-management) ##### Explore More [What are the best C/C++ IDEs combining fast startup with refactoring tools that save development hours?](https://www.g2.com/discussions/what-are-the-best-c-c-ides-combining-fast-startup-with-refactoring-tools-that-save-development-hours)[Blender vs KeyShot vs Cinema 4D for product visualization: which makes the most sense for a small studio?](https://www.g2.com/discussions/blender-vs-keyshot-vs-cinema-4d-for-product-visualization-which-makes-the-most-sense-for-a-small-studio)[Top ABM ad tools for targeting enterprise accounts](https://www.g2.com/discussions/top-abm-ad-tools-for-targeting-enterprise-accounts) [Which .NET IDE tools have the strongest user adoption rates with minimal team training requirements?](https://www.g2.com/discussions/which-net-ide-tools-have-the-strongest-user-adoption-rates-with-minimal-team-training-requirements)[What are the most reliable employee perks solutions based on user reviews for seamless HRIS integration?](https://www.g2.com/discussions/what-are-the-most-reliable-employee-perks-solutions-based-on-user-reviews-for-seamless-hris-integration)[Pros and Cons Details](https://www.g2.com/products/servicepower/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)