Consulting Services for ServiceNow Workplace Service Delivery

Aelum Consulting is a Certified ServiceNow Premier Partner company, that combines transformation capabilities with a customer-centric approach for enterprises. We deliver end-to-end implementation, consulting, transformation, deployment, offering creation, adoption, and ongoing support for ServiceNow HR Service Delivery (HRSD), Telecommunications Service Management (TSM), Customer Service Management (CSM), IT Asset Management (ITAM), IT Operations Management (ITOM), IT Service Management (ITSM), and many more solutions for enterprises. We have extensive experience in designing empirical processes for our valuable enterprise customers that can reduce their operating costs. We use ServiceNow to create great employee experiences and unlock productivity for enterprises.

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Based in Terrebonne (QC), Pomerol Groupe Conseil is the trusted partner for large organizations seeking to modernize their digital operations. Specialized in the ServiceNow ecosystem, we combine the agility of a local boutique firm with the technical depth required to navigate the most complex enterprise infrastructures. We excel in the integration and optimization of ServiceNow solutions, with a deep-rooted expertise in IT Service Management (ITSM), IT Operation Management (ITOM) and CSM-derived solutions such as Financial Services Operations (FSO). From banking to manufacturing and construction, our consultants transform operational and financial processes into measurable performance drivers, aligning strategic business goals with world-class technology. Known for our human-centric, results-oriented approach, Pomerol stands out through a culture of excellence and proximity. Our team of certified consultants is dedicated to accelerating our clients' digital maturity while maintaining a unique workplace where innovation, collaboration, and dedication set the standard.

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