I like the ease of use of ServiceNow Workflow Data Fabric. It really helps me integrate with other systems and execute flows efficiently. Review collected by and hosted on G2.com.

Limit on number of actions Review collected by and hosted on G2.com.

What I like best about ServiceNow Workflow Data Fabric is how it brings together data from multiple systems into a unified, trusted layer that can be used across workflows. Instead of workflows being siloed or dependent on complex integrations, the Data Fabric makes information accessible, consistent, and reusable across the entire ServiceNow platform. Review collected by and hosted on G2.com.

Complex setup and learning curve: It can take significant time and expertise to properly model data sources, relationships, and governance rules.

Dependency on ServiceNow ecosystem: The full benefits are realized only if much of your workflow and data strategy lives inside ServiceNow, which can create vendor lock-in.

Performance at scale: In very large, complex environments, pulling and normalizing data from multiple systems may introduce latency if not carefully optimized.

Cost considerations: Licensing and implementation costs can be high compared to lighter-weight integration tools.

Change management: Shifting teams to rely on the Data Fabric instead of existing integration practices often requires cultural and process adjustments. Review collected by and hosted on G2.com.

It is fluid and easy to use. My program recently moved over to ServiceNow from a previous third party program and the new technology and simplicity of the newer software has made the move over process a breeze and has allowed for further enchantments. Review collected by and hosted on G2.com.

Nothing so far, I am still fresh using it. Review collected by and hosted on G2.com.

What I like best about ServiceNow Workflow Data Fabric is how it unifies information across different systems and workflows. Instead of having to chase down data in multiple places, the platform creates a single layer of truth that’s accessible across the ServiceNow ecosystem. This makes processes feel much more seamless and cuts down on errors that come from duplication or inconsistent records. I also appreciate the strong integration capabilities. It connects well not only with ServiceNow modules but also with external data sources, which makes it easier to automate more complex end-to-end business processes.

Another strength is the visibility it provides. Having data consolidated into one view means stakeholders can make decisions faster and with more confidence. For larger organizations especially, this reduces the friction of cross-team collaboration and supports smoother workflows. I also see a lot of long-term value in the platform’s foundation—it sets the stage for scaling automation as the business grows.

While it isn’t perfect, I think Workflow Data Fabric’s best qualities are its unification of data, integration power, and the clarity it brings to decision-making. These strengths make it a meaningful tool in the ServiceNow ecosystem. Review collected by and hosted on G2.com.

What I dislike about ServiceNow Workflow Data Fabric is that the setup can feel overly complex and time-consuming, especially for organizations without deep technical expertise. The learning curve is steep, and while the features are powerful, they’re not always intuitive for non-technical business users, which limits accessibility. Performance can also be inconsistent—when dealing with very large volumes of data, the system can occasionally feel sluggish. Another drawback is the cost. For smaller organizations or those not fully invested in the ServiceNow ecosystem, the pricing may feel prohibitive compared to lighter, more flexible integration tools. Lastly, some advanced functionality seems locked behind technical customization, which makes it harder to unlock the platform’s full potential without dedicated resources. These challenges don’t outweigh the benefits entirely, but they do make the platform less user-friendly and more expensive to maintain than it could be. Review collected by and hosted on G2.com.

I love how ServiceNow Workflow Data Fabric is incredibly handy, useful, and easy to use. It excels in addressing urgent automation needs, making my workflow efficient. The interface is user-friendly and the navigation is amazing. Setting it up was a breeze, taking just five to ten minutes. I appreciate how it solves complex problems like breaking down data silos, enabling intelligence automations, and providing unified data access. The platform's integration capabilities are impressive, especially with its zero-copy connectors, which minimize integration complexity and costs. Overall, it's a powerful tool that significantly improves my efficiency. Review collected by and hosted on G2.com.

I find the pricing quite expensive, especially for meetings, which can make it challenging to justify the costs. Review collected by and hosted on G2.com.

ServiceNow Workflow Data Fabric is great because it unifies data from multiple systems in real time, enabling seamless, automated workflows without complex integrations. For example, it can pull HR data from Workday, trigger IT tasks in ServiceNow, and update Active Directory — all in one onboarding flow. Review collected by and hosted on G2.com.

One drawback of ServiceNow Workflow Data Fabric is that setting up and managing data sources and virtual tables can be complex, especially for teams without strong integration experience. For example, configuring secure connections and maintaining performance when pulling real-time data from external systems can require significant effort and troubleshooting. Review collected by and hosted on G2.com.

Zero copy connectors between SNow and SAP are fantastic Review collected by and hosted on G2.com.

Some issues with defects that affect ability to deliver quickly sometimes Review collected by and hosted on G2.com.

easy to use. consistent workflows and support across IT Review collected by and hosted on G2.com.

ramp up usage within team. troubleshooting can be complex Review collected by and hosted on G2.com.

It is easy to use and understand. It is also quick Review collected by and hosted on G2.com.

I think sometimes it can be confusing to use Review collected by and hosted on G2.com.

Ease of use , integrated approach, needs very little knowledge Review collected by and hosted on G2.com.

Expensive i think as per industry standards Review collected by and hosted on G2.com.