--- title: ServiceNow Workflow Data Fabric Reviews meta\_title: 'ServiceNow Workflow Data Fabric Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 153 reviews by the users' company size, role or industry to find out how ServiceNow Workflow Data Fabric works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 153 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### ServiceNow Workflow Data Fabric Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users enjoy the **ease of use** of ServiceNow Workflow Data Fabric, facilitating seamless automation and streamlined workflow management. [(35 mentions)](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=1269195&qs=pros-and-cons#reviews) Users value the **seamless integrations** of ServiceNow Workflow Data Fabric, enhancing collaboration across departments effortlessly. [(32 mentions)](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=1269358&qs=pros-and-cons#reviews) Users value the **low-code automation** of ServiceNow Workflow Data Fabric, simplifying integration and enhancing workflow management. [(30 mentions)](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=1269459&qs=pros-and-cons#reviews) Users value the **efficiency improvement** of ServiceNow Workflow Data Fabric, simplifying operations and reducing manual effort significantly. [(26 mentions)](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=2145277&qs=pros-and-cons#reviews) Users value the **seamless data integration** of ServiceNow Workflow Data Fabric, enabling faster, more informed decision-making across workflows. [(25 mentions)](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=2092369&qs=pros-and-cons#reviews) Users find the **complex setup** of ServiceNow Workflow Data Fabric challenging, particularly for smaller organizations and integrations. [(23 mentions)](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=2092445&qs=pros-and-cons#reviews) Users find the **difficult setup** of ServiceNow Workflow Data Fabric a barrier, especially for smaller organizations with limited resources. [(17 mentions)](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=1269028&qs=pros-and-cons#reviews) Users find the pricing **quite expensive** , making it hard to justify for smaller teams or startups. [(14 mentions)](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=1269001&qs=pros-and-cons#reviews) Users experience **slow performance** when handling large datasets, leading to latency and challenges in data management. [(14 mentions)](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=2092322&qs=pros-and-cons#reviews) Users find the **complexity of learning and managing data sources** in ServiceNow Workflow Data Fabric to be challenging. [(13 mentions)](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=1269374&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ServiceNow Workflow Data Fabric ##### 1. Ease of Use Users enjoy the **ease of use** of ServiceNow Workflow Data Fabric, facilitating seamless automation and streamlined workflow management. [ See 35 mentions ](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=1269195&qs=pros-and-cons#reviews) See Related User Reviews ![Oladipo O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oladipo O.") OO Oladipo O. Mid-Market (51-1000 emp.) 5.0/5 "Scalable, Easy-to-Use Workflow Management" What do you like about ServiceNow Workflow Data Fabric? I like how ServiceNow Workflow Data Fabric is scalable and easy to add and set up. It's self-explanatory and easily actionable, which means it doesn't ![prasanth 1.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "prasanth 1.") P1 prasanth 1. Enterprise (\> 1000 emp.) 5.0/5 "Automate and connect anything to ServiceNow" What do you like about ServiceNow Workflow Data Fabric? Very useful low-code automation for integration with other platforms. ##### 2. Integrations Users value the **seamless integrations** of ServiceNow Workflow Data Fabric, enhancing collaboration across departments effortlessly. [ See 32 mentions ](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=1269358&qs=pros-and-cons#reviews) See Related User Reviews ![Oladipo O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oladipo O.") OO Oladipo O. Mid-Market (51-1000 emp.) 5.0/5 "Scalable, Easy-to-Use Workflow Management" What do you like about ServiceNow Workflow Data Fabric? I like how ServiceNow Workflow Data Fabric is scalable and easy to add and set up. It's self-explanatory and easily actionable, which means it doesn't ![prasanth 1.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "prasanth 1.") P1 prasanth 1. Enterprise (\> 1000 emp.) 5.0/5 "Automate and connect anything to ServiceNow" What do you like about ServiceNow Workflow Data Fabric? Very useful low-code automation for integration with other platforms. ##### 3. Automation Users value the **low-code automation** of ServiceNow Workflow Data Fabric, simplifying integration and enhancing workflow management. [ See 30 mentions ](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=1269459&qs=pros-and-cons#reviews) See Related User Reviews ![Rajan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajan S.") RS Rajan S. Mid-Market (51-1000 emp.) 4.5/5 "Breaking Data Silos with Seamless, Real-Time Workflow Integration" What do you like about ServiceNow Workflow Data Fabric? Its biggest strength is how it connects and orchestrates data across systems in real time, letting workflows run seamlessly without duplicating or mov ![prasanth 1.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "prasanth 1.") P1 prasanth 1. Enterprise (\> 1000 emp.) 5.0/5 "Automate and connect anything to ServiceNow" What do you like about ServiceNow Workflow Data Fabric? Very useful low-code automation for integration with other platforms. ##### 4. Efficiency Improvement Users value the **efficiency improvement** of ServiceNow Workflow Data Fabric, simplifying operations and reducing manual effort significantly. [ See 26 mentions ](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=2145277&qs=pros-and-cons#reviews) See Related User Reviews ![Rajan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajan S.") RS Rajan S. Mid-Market (51-1000 emp.) 4.5/5 "Breaking Data Silos with Seamless, Real-Time Workflow Integration" What do you like about ServiceNow Workflow Data Fabric? Its biggest strength is how it connects and orchestrates data across systems in real time, letting workflows run seamlessly without duplicating or mov DC Drishti C. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Data Integration and Real-Time Workflow Automation" What do you like about ServiceNow Workflow Data Fabric? What I appreciate most about ServiceNow Workflow Data Fabric is its ability to effortlessly link data from various systems, effectively eliminating si ##### 5. Data Management Users value the **seamless data integration** of ServiceNow Workflow Data Fabric, enabling faster, more informed decision-making across workflows. [ See 25 mentions ](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=2092369&qs=pros-and-cons#reviews) See Related User Reviews DC Drishti C. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Data Integration and Real-Time Workflow Automation" What do you like about ServiceNow Workflow Data Fabric? What I appreciate most about ServiceNow Workflow Data Fabric is its ability to effortlessly link data from various systems, effectively eliminating si ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.0/5 "Unified Data Access Made Easy" What do you like about ServiceNow Workflow Data Fabric? I like the ability to reference both static and dynamic data. I can connect to data lakes as well as traditional data sources in one platform. ### 5 Cons or Disadvantages of ServiceNow Workflow Data Fabric ##### 1. Complex Setup Users find the **complex setup** of ServiceNow Workflow Data Fabric challenging, particularly for smaller organizations and integrations. [ See 23 mentions ](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=2092445&qs=pros-and-cons#reviews) See Related User Reviews ![Rajan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajan S.") RS Rajan S. Mid-Market (51-1000 emp.) 4.5/5 "Breaking Data Silos with Seamless, Real-Time Workflow Integration" What do you dislike about ServiceNow Workflow Data Fabric? The main drawback is setup and governance complexity-it can be challenging to configure, manage data sources, and control access effectively across mu DC Drishti C. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Data Integration and Real-Time Workflow Automation" What do you dislike about ServiceNow Workflow Data Fabric? One limitation of ServiceNow Workflow Data Fabric is the complexity involved in its setup and integration, which often demands considerable configurat ##### 2. Difficult Setup Users find the **difficult setup** of ServiceNow Workflow Data Fabric a barrier, especially for smaller organizations with limited resources. [ See 17 mentions ](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=1269028&qs=pros-and-cons#reviews) See Related User Reviews ![Rajan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajan S.") RS Rajan S. Mid-Market (51-1000 emp.) 4.5/5 "Breaking Data Silos with Seamless, Real-Time Workflow Integration" What do you dislike about ServiceNow Workflow Data Fabric? The main drawback is setup and governance complexity-it can be challenging to configure, manage data sources, and control access effectively across mu DC Drishti C. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Data Integration and Real-Time Workflow Automation" What do you dislike about ServiceNow Workflow Data Fabric? One limitation of ServiceNow Workflow Data Fabric is the complexity involved in its setup and integration, which often demands considerable configurat ##### 3. Expensive Users find the pricing **quite expensive** , making it hard to justify for smaller teams or startups. [ See 14 mentions ](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=1269001&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Ideal for Large, ServiceNow‑Centric Enterprises" What do you dislike about ServiceNow Workflow Data Fabric? Very costly for small and simpler use cases ![prasanth 1.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "prasanth 1.") P1 prasanth 1. Enterprise (\> 1000 emp.) 5.0/5 "Automate and connect anything to ServiceNow" What do you dislike about ServiceNow Workflow Data Fabric? I feel dislike Maintenance cost, supporting documents ##### 4. Slow Performance Users experience **slow performance** when handling large datasets, leading to latency and challenges in data management. [ See 14 mentions ](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=2092322&qs=pros-and-cons#reviews) See Related User Reviews DC Drishti C. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Data Integration and Real-Time Workflow Automation" What do you dislike about ServiceNow Workflow Data Fabric? One limitation of ServiceNow Workflow Data Fabric is the complexity involved in its setup and integration, which often demands considerable configurat ![Rafi W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafi W.") RW Rafi W. Mid-Market (51-1000 emp.) 5.0/5 "Overall Experience" What do you dislike about ServiceNow Workflow Data Fabric? The platform is powerful, but setup is complex, the UI isn’t the friendliest, and performance can drag when handling large data. ##### 5. Complexity Users find the **complexity of learning and managing data sources** in ServiceNow Workflow Data Fabric to be challenging. [ See 13 mentions ](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?filters%5Bsentiment_snippet%5D=1269374&qs=pros-and-cons#reviews) See Related User Reviews ![Rajan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajan S.") RS Rajan S. Mid-Market (51-1000 emp.) 4.5/5 "Breaking Data Silos with Seamless, Real-Time Workflow Integration" What do you dislike about ServiceNow Workflow Data Fabric? The main drawback is setup and governance complexity-it can be challenging to configure, manage data sources, and control access effectively across mu DC Drishti C. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Data Integration and Real-Time Workflow Automation" What do you dislike about ServiceNow Workflow Data Fabric? One limitation of ServiceNow Workflow Data Fabric is the complexity involved in its setup and integration, which often demands considerable configurat ![Mary W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary W.") MW Mary W. Lead Software Development Engineer Information Technology and Services Enterprise (\> 1000 emp.) 8/7/2026 "Reliable Performance for Heavy Analytics Without Disrupting Operations" 4/5 What do you like best about ServiceNow Workflow Data Fabric? I love to run heavy analytical queries without slowing down my operational databases or interrupting everyday work. The platform also uses AI intelligence to recognize source schema changes automatically. Its overall performance has been consistently reliable. Review collected by and hosted on G2.com. What do you dislike about ServiceNow Workflow Data Fabric? One drawback is that troubleshooting can get challenging when using attribute-based access control across multiple data sources. Although the feature is valuable for security, tracking down permission-related issues can sometimes take longer than I expect. Review collected by and hosted on G2.com. What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you? ServiceNow Workflow Data Fabric’s onboarding resources and responsive support team made it much easier to get everything configured correctly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Dhanyashree M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dhanyashree M.") DM Dhanyashree M. App development Associate Enterprise (\> 1000 emp.) 4/4/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "ServiceNow Workflow Data Fabric Unifies Real-Time Data for Smarter, Secure Workflows" 5/5 What do you like best about ServiceNow Workflow Data Fabric? What I like best about the ServiceNow Workflow Data Fabric is its ability to unify data from multiple systems into a single, real-time layer without heavy data movement. It enables smarter, context-aware workflows, reduces silos, and helps organizations make faster, data-driven decisions while maintaining strong governance and security. Review collected by and hosted on G2.com. What do you dislike about ServiceNow Workflow Data Fabric? One drawback of ServiceNow Workflow Data Fabric is that it can be complex to implement and requires a good understanding of data architecture and integrations. Initial setup, mapping, and governance policies can take time, especially in large enterprises with many legacy systems. Additionally, performance may depend on external system responsiveness, and licensing or scaling costs can become high as usage grows. Review collected by and hosted on G2.com. What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you? ServiceNow Workflow Data Fabric solves the problem of fragmented data across multiple systems by creating a unified, real-time data layer without heavy duplication. It eliminates the need for complex integrations and manual data handling, reducing errors and delays. This benefits me by providing a single, reliable view of information within workflows, enabling faster decision-making, improved efficiency, and smoother automation across different business processes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![karthik C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "karthik C.") KC karthik C. PPM consultant Enterprise (\> 1000 emp.) 4/2/2026 "ServiceNow Workflow Data Fabric: A Unified Approach to Enterprise Data and Automation" 5/5 What do you like best about ServiceNow Workflow Data Fabric? I like how ServiceNow Workflow Data Fabric removes the biggest bottleneck in automation by dealing with disconnected data effectively. I appreciate the unified data approach that doesn't require heavy integration work and offers real-time data access for workflows. I love how it shifts the mindset from 'integration-first' to 'workflow-first' and decouples data from systems. It significantly reduces long-term technical debt and enables true end-to-end automation. ServiceNow Workflow Data Fabric is a strong enabler for AI, which is often underrated, and it improves the experience for developers and admins. The best thing is how it delivers visible business value quickly. Review collected by and hosted on G2.com. What do you dislike about ServiceNow Workflow Data Fabric? The initial setup was moderately complex and wasn't plug-and-play. We had to define data models, integrations, and governance upfront, which was a bit challenging. There's also complexity in initial setup that could benefit from more guided setup, templates, or low-code onboarding flows. Troubleshooting becomes tricky when data flows across multiple systems. I think there should be better fallback mechanisms or offline data handling, more intuitive governance dashboards and policy automation, and better visualization of data flows and business impact. Review collected by and hosted on G2.com. What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you? ServiceNow Workflow Data Fabric integrates with our Workday HR system to automate workflows, resolves disconnected data issues, and offers unified data without heavy integration. It shifts focus from integration to workflows, reducing technical debt, improving developer experience, and quickly delivering visible business value. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Neeraj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraj J.") NJ Neeraj J. Digital Project Manager Enterprise (\> 1000 emp.) 3/31/2026 "Transforms Data Management, But Demands Keen Setup" 4/5 What do you like best about ServiceNow Workflow Data Fabric? I love that ServiceNow Workflow Data Fabric has made managing data across different sites so much easier by enabling us to pull real-time data directly into our workflows without needing to build complicated and fragile connections. I appreciate how it has cleared our technical backlog and significantly accelerated our AI tool rollouts. What I like most is the speed of deployment, as we no longer spend weeks or months building custom integrations for each project. It works especially well in feeding our AI and GenAI initiatives, turning AI insights into actual results and allowing our AI to initiate workflows automatically by being securely connected to our live data. We've also seen great results integrating it with Microsoft 365 and Teams to automate our communication loops. Review collected by and hosted on G2.com. What do you dislike about ServiceNow Workflow Data Fabric? The results are great, but the setup and learning curve are quite steep. It’s not a 'plug-and-play' tool. You really need a dedicated team that understands both your old data systems and ServiceNow to get it working correctly. It takes a lot of careful planning at the start. Review collected by and hosted on G2.com. What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you? I manage data across sites with ease, getting real-time data without complex connections. It reduces manual data entry errors, speeds AI deployment, and automates workflows effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![ADITYA K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ADITYA K.") AK ADITYA K. Cyber Security Analyst L1-UAM Information Technology and Services Enterprise (\> 1000 emp.) 3/27/2026 "Unifies Data, Automates Workflows, But Complex Setup" 4/5 What do you like best about ServiceNow Workflow Data Fabric? I like that ServiceNow Workflow Data Fabric provides a unified and real-time view of data across multiple systems, making it much easier to access accurate and up-to-date information without switching between different tools. This improves visibility and allows for faster, more informed decision-making in day-to-day IT operations. I appreciate how it enables automation, with real-time data allowing workflows to trigger actions instantly such as incident creation, compliance checks, and remediation tasks. This reduces manual effort and speeds up issue resolution. Overall, it simplifies complex integrations, improves efficiency, and makes workflows more scalable and reliable. Review collected by and hosted on G2.com. What do you dislike about ServiceNow Workflow Data Fabric? While ServiceNow Workflow Data Fabric is a powerful solution, there are a few areas that could be improved. One challenge is the initial setup and configuration. Integrating multiple data sources and defining relationships between them can be complex and requires a good understanding of the platform. Performance can also be a concern when dealing with large or highly dynamic datasets. In some cases, real-time data fetching may introduce slight delays, especially when multiple systems are involved. Troubleshooting issues can be time-consuming as well, since it may not always be clear whether a problem is coming from the source system, integration layer, or the platform itself. Additionally, the learning curve for advanced features can be steep, and more structured documentation or real-world examples would make adoption easier. Overall, improving usability, performance optimization, and troubleshooting visibility would make it even more effective. Review collected by and hosted on G2.com. What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you? I use ServiceNow Workflow Data Fabric to integrate and unify data from multiple systems, reducing data silos and manual effort. It simplifies integration complexity and automates IT operations, enabling efficient, scalable workflows and faster, data-driven decision-making. Review collected by and hosted on G2.com. Show More 3/31/2026 Validated ReviewerIncentivizedSource: G2 invite ![Shivam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam S.") SS Shivam S. AI Data Annotator Information Technology and Services Mid-Market (51-1000 emp.) 3/26/2026 "Efficient Data Management with Zero-Copy Connectivity" 4.5/5 What do you like best about ServiceNow Workflow Data Fabric? I really appreciate the ServiceNow Workflow Data Fabric's Zero-Copy technology, which allows me to virtualize data from platforms like Snowflake and Azure without moving massive datasets, maintaining data integrity and easing my workload. The Knowledge Graph feature is also valuable because it understands relationships between users, assets, and tasks, adding context to automation. When combined with RaptorDB Pro, the system feels cohesive and high-performance, making it possible to scale complex AI-driven projects without the constant 'integration tax' disrupting my workflow. I also like the ease of connecting with major data platforms using pre-built adapters, which speeds up the connection phase. Review collected by and hosted on G2.com. What do you dislike about ServiceNow Workflow Data Fabric? The biggest hurdle for me has been the steep learning curve and setup complexity. Even though it's marketed as a low-code solution, you really need to have your organizational data architecture perfectly mapped out before you start. If your internal data governance is messy, the Data Fabric won't fix it—it might even make the gaps more obvious. It’s also not a budget-friendly option for smaller projects; the licensing costs for things like RaptorDB Pro and specific connectors can add up quickly, making it feel like a 'big enterprise only' luxury. Review collected by and hosted on G2.com. What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you? ServiceNow Workflow Data Fabric eliminates stale data and fragile integrations. I don't need to manually move large datasets anymore, enabling real-time data workflows with its Zero-Copy technology. It preserves data integrity and allows AI to react to live data, reducing my stress and integration hassle. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 3/30/2026 Validated ReviewerIncentivizedSource: G2 invite PB Paul B. Enterprise (\> 1000 emp.) 5/7/2026 "Efficient Automation and Integration with Minor Hiccups" 4/5 What do you like best about ServiceNow Workflow Data Fabric? I use ServiceNow Workflow Data Fabric for building automations, which truly replaces manual work. I really like its ease of use and how automated workflows are the most valuable aspect. They allow me to automate processes and run scripts, consolidating everything in one place and retiring redundant systems. Integrating with Active Directory to build groups in ServiceNow that are dynamically kept up to date is another benefit that deeply impacts my workflow. Overall, the automated workflows stand out as invaluable to my work. Review collected by and hosted on G2.com. What do you dislike about ServiceNow Workflow Data Fabric? there may be a few bugs, failing to autosave for example Review collected by and hosted on G2.com. What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you? I use ServiceNow Workflow Data Fabric to build automations, replacing manual work. It's easy to use and valuable for automated workflows, letting me consolidate processes and retire redundant systems. Integrating with AD keeps ServiceNow groups dynamically updated. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign DT Deepak T. Technical Project Manager Information Technology and Services Enterprise (\> 1000 emp.) 3/29/2026 "Advanced No-Code Data Unification for Faster, Smarter Workflows" 4/5 What do you like best about ServiceNow Workflow Data Fabric? What I like about ServiceNow Workflow Data Fabric is that it provides several advanced capabilities for bringing data from different systems—such as CRM, ERP, and databases—into a single place without physically moving or migrating that data. This supports a no-code approach, reduces overall complexity, and makes real-time access to information much more hassle-free. At the same time, the unified data remains readily available across multiple workflows and AI agents, which helps organizations automate processes more efficiently. Review collected by and hosted on G2.com. What do you dislike about ServiceNow Workflow Data Fabric? What I dislike about ServiceNow Workflow Data Fabric is that, because it pulls data from multiple systems, it can sometimes feel slow or run into performance issues—especially when the source systems aren’t optimized. In the early stages, it also takes an experienced architect with a strong understanding of the overall systems landscape, data sources, and technical architecture to set it up properly. On top of that, it’s generally viewed as a premium, high-cost solution compared with other competitors in the market. Review collected by and hosted on G2.com. What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you? We previously had to build multiple dashboards in Tableau just to get a consolidated, clear view of the system in one place. To address this need, our client and our organization chose ServiceNow Workflow Data Fabric. ServiceNow WDF helps us bring data together from different systems and databases, so we can work with real-time, accurate information. The data format is simple and well structured, which makes it straightforward to integrate with Tableau without issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Intissar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intissar S.") IS Intissar S. Hr business partner Mid-Market (51-1000 emp.) 3/27/2026 "Powerful Zero-Copy Data Connectivity, but Setup and Data Modeling Take Effort" 3/5 What do you like best about ServiceNow Workflow Data Fabric? In my opinion its particularly about its ability to seamlessly connect data from multiple enterprise systems without forcing data replication. The zero-copy approach gives me real-time, trustworthy data directly in workflows, which significantly improves decision-making speed and reduces integration complexity. It also adds governance and business context, making data immediately usable for automation and Al-driven workflows. Review collected by and hosted on G2.com. What do you dislike about ServiceNow Workflow Data Fabric? its full value is not always easy to unlock without strong data maturity and proper configuration. Initial setup, governance alignment, and understanding how to model data correctly can be complex, especially for teams new to ServiceNow integrations. There is also a learning curve for non-technical users to fully understand how data is contextualized across systems. Review collected by and hosted on G2.com. What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you? It solves the problem of fragmented enterprise data scattered across multiple tools and platforms. By providing a unified, real-time view of data directly inside workflows, it eliminates manual data gathering and reduces errors caused by outdated information. This benefits me by accelerating process execution, improving data reliability, and enabling more intelligent automation across IT, finance, and operational workflows. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Manjunatha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manjunatha R.") MR Manjunatha R. Customer Support Manager Small-Business (50 or fewer emp.) 3/24/2026 "Integrates Data Seamlessly, but Setup Needs Improvement" 4/5 What do you like best about ServiceNow Workflow Data Fabric? I like that once it's configured, the data just flows into workflows without needing a lot of extra logic. It makes building cross-team workflows easier because the data is already available in a more consistent way. Also, it fits nicely into the existing ServiceNow setup, so we didn’t have to change too much. It feels pretty powerful for automation use cases. Just the ease of configuring workflows once it's figured. Review collected by and hosted on G2.com. What do you dislike about ServiceNow Workflow Data Fabric? Setup was a bit confusing at the beginning, especially around data mapping and figuring out the right sources. The documentation helps, but still had to try a few things before it worked. Troubleshooting is also not very clear; when something breaks, it's not always obvious where the issue is. Would also be nice if performance was more predictable when dealing with larger data sets. A few how-to guides would've helped, right now everything is to be pieced together by the user. It would help if there were more real-world examples in the docs, not just basic ones. Some kind of validation or preview before activating data mappings would also be useful; we ended up catching mistakes only after workflows started behaving oddly. Better visibility into data refresh timing would be nice too, sometimes it's not clear how fresh the data actually is. Review collected by and hosted on G2.com. What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you? I use ServiceNow Workflow Data Fabric to unify data across ITSM workflows without custom integrations, keeping data consistent and reducing manual syncing. It solves the problem of scattered data, unreliable scripts, and reduces duplicate data and manual updates. Review collected by and hosted on G2.com. 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