--- title: ServiceNow Workflow Data Fabric Reviews meta_title: 'ServiceNow Workflow Data Fabric Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 149 reviews by the users' company size, role or industry to find out how ServiceNow Workflow Data Fabric works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 149 scale: '5' date_modified: '2026-08-06' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # ServiceNow Workflow Data Fabric Reviews **Vendor:** ServiceNow **Category:** [DataOps Platforms](https://www.g2.com/categories/dataops-platforms) **Average Rating:** 4.3/5.0 **Total Reviews:** 149 ## About ServiceNow Workflow Data Fabric Workflow Data Fabric is the AI‑ready data foundation of the ServiceNow AI Platform. It connects to any data—structured, unstructured, and streaming—contextualizes it with business meaning and governance, and controls it with lineage and policies so employees and AI agents can confidently act on real‑time information to prevent disruptions, resolve requests faster, and optimize operations—all on one platform. How Workflow Data Fabric turns data into instant action Connect Unify data from systems like Salesforce, SAP, Workday, data lakes, and event streams in real time without duplication or fragile point‑to‑point integrations. With Zero Copy Connectors, Stream Connect, External Content Connectors, and Integration Hub, WDF simplifies architecture and cuts integration cost and time. Contextualize Give data business meaning and make it trustworthy with an active Data Catalog, embedded governance, and lineage. Use Knowledge Graph to map relationships (e.g., customers, assets, orders) so AI agents and workflows understand context and make accurate decisions in the flow of work. Control Apply policies, permissions, and compliance guards across connected sources so the right people and AI agents access the right data, at the right time, with full auditability and traceability—no more shadow copies or opaque pipelines. ## ServiceNow Workflow Data Fabric Pros & Cons **What users like:** - Users enjoy the **ease of use** of ServiceNow Workflow Data Fabric, facilitating seamless automation and streamlined workflow management. (35 reviews) - Users value the **seamless integrations** of ServiceNow Workflow Data Fabric, enhancing collaboration across departments effortlessly. (32 reviews) - Users value the **low-code automation** of ServiceNow Workflow Data Fabric, simplifying integration and enhancing workflow management. (30 reviews) - Users value the **efficiency improvement** of ServiceNow Workflow Data Fabric, simplifying operations and reducing manual effort significantly. (26 reviews) - Users value the **seamless data integration** of ServiceNow Workflow Data Fabric, enabling faster, more informed decision-making across workflows. (25 reviews) - Users appreciate the **easy integrations** of ServiceNow Workflow Data Fabric, seamlessly connecting diverse data sources for streamlined workflows. (23 reviews) - Workflow Management (21 reviews) - Connectivity (18 reviews) - Efficiency (18 reviews) - Features (16 reviews) **What users dislike:** - Users find the **complex setup** of ServiceNow Workflow Data Fabric challenging, particularly for smaller organizations and integrations. (23 reviews) - Users find the **difficult setup** of ServiceNow Workflow Data Fabric a barrier, especially for smaller organizations with limited resources. (17 reviews) - Users find the pricing **quite expensive** , making it hard to justify for smaller teams or startups. (14 reviews) - Users experience **slow performance** when handling large datasets, leading to latency and challenges in data management. (14 reviews) - Users find the **complexity of learning and managing data sources** in ServiceNow Workflow Data Fabric to be challenging. (13 reviews) - Users find the **difficult learning curve** hinders onboarding, making it challenging for new users to adapt quickly. (13 reviews) - Users face significant **complexity issues** during integration, resulting in lengthy onboarding and data management challenges. (11 reviews) - Users find the **integration issues** with third-party applications complicated, affecting the setup and overall functionality. (11 reviews) - Learning Curve (10 reviews) - Steep Learning Curve (8 reviews) ## ServiceNow Workflow Data Fabric Reviews ### 1. Made my requests a lot smoother **Rating:** 4.0/5.0 stars **Reviewed by:** Ivan Arsyaditya P. | IT Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** I liked how Workflow Data Fabric connected different data sources in one place. It gave me a clearer view across teams without having to switch between multiple systems. The automation also reduced a lot of manual follow-ups and kept processes moving smoothly. **What do you dislike about ServiceNow Workflow Data Fabric?** When I first started using it, the number of features felt a bit overwhelming. It took some time to learn where everything was and how it all fit together. After getting used to it, though, it became much easier to navigate. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It solved the problem of having to chase updates through email or messages. Instead, I could log in and see the progress of my requests in one place. That gave me more transparency, saved time, and reduced back-and-forth communication. ### 2. Brings All Our Daily Sources and Workflows Together **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** Bringing together all of the sources and workflows we use on a daily basis **What do you dislike about ServiceNow Workflow Data Fabric?** Nothing right now. I'm still getting started with it. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Bringing together all of the sources, flows and sources we use ### 3. Powerful Capabilities, But Setup Is Complex and Time-Consuming **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** What I appreciate most is how it consolidates data from various systems into a single, reliable layer that can be accessed throughout different workflows. This integration allows users to avoid searching for information across multiple tools, minimizes duplication, and leads to more accurate processes. With all the data presented in one unified view, stakeholders are able to make decisions more quickly and with greater confidence. **What do you dislike about ServiceNow Workflow Data Fabric?** The setup process is quite complex, and there is a steep learning curve. It often requires considerable time and expertise to accurately model data sources, define relationships, and establish governance rules. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Unified data layer/virtualisation: WDF enables access to structured, unstructured, semi-structured, even streaming data from across the enterprise (inside & outside the platform) without having to copy it. ### 4. ServiceNow Workflow Data Fabric administrator **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** Unify Disparate Data: It seamlessly connects and virtualizes data from both ServiceNow and external sources (like SAP, Salesforce, AWS, etc.), breaking down data silos across the enterprise. · Enable Real-Time Automation: By providing a single, real-time view of data, it allows workflows and AI to act on the most current information, automating complex business processes that were previously impossible. · Simplify Access and Security: It offers a single point of access with built-in governance and security, meaning users can query data without needing to know its physical location or manage complex integrations. **What do you dislike about ServiceNow Workflow Data Fabric?** Integration Complexity for External Data: While it excels with ServiceNow data, integrating heavily with external systems can still require additional tools (like Data Pipes), which adds layers of configuration and management. · Potential Performance Overhead: Virtualizing data in real-time from numerous external sources, rather than storing it locally, can sometimes introduce latency or performance concerns compared to a native dataset. · Ecosystem Dependency: Its value and ease of use are most pronounced for organizations already invested in the ServiceNow platform; it may be less compelling or more complex to justify for a non-ServiceNow shop. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It is a highly effective solution for unifying data silos and automating complex, cross-platform workflows, offering significant efficiency gains. However, its full potential is best realized within the ServiceNow ecosystem, as integrating extensive external data can add complexity. ### 5. Automate and connect anything to ServiceNow **Rating:** 5.0/5.0 stars **Reviewed by:** prasanth 1. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about ServiceNow Workflow Data Fabric?** Very useful low-code automation for integration with other platforms. **What do you dislike about ServiceNow Workflow Data Fabric?** I feel dislike Maintenance cost, supporting documents **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** The ServiceNow Automation Engine addresses several challenges in IT service management.we used to integrated with third party applications and tools. ### 6. Working with servicenow workflow data fabric **Rating:** 4.0/5.0 stars **Reviewed by:** Venkata Naga Pavani M. | Data Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** What i like most is how it brings all the data together in one place, making it easy to connect different systems and automate processes. It’s user friendly, helps reduce manual work and makes building and managing workflows much faster and more organized. **What do you dislike about ServiceNow Workflow Data Fabric?** It can feel a bit complex to set up , especially when connecting to multiple data sources or dealing with permissions. It can also take some time to get used to all the options and settings. Occasionally troubleshooting the issues is not very straightforward and we might need to spend extra time figuring out what went wrong. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It solves the problem of connecting and organizing data from multiple sources. It reduces the manual effort to move or manage information between systems. Because of this automation process the workflows are faster and more relaible. Especially for me this means less time spent on repetitive tasks and fewer errors . ### 7. Simplifies Linked Data Sources for Smoother Workflows **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** Simplifies linked data sources and making it useful in workflows **What do you dislike about ServiceNow Workflow Data Fabric?** I like Workflow Data Fabric. It is very useful **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Allows customers to quickly setup workflows and use existing daya ### 8. SAP WM-MM & LE-ATTP Consultant with over 3 years of experience **Rating:** 4.5/5.0 stars **Reviewed by:** Sneha D. | SAP Functional Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** What I like best about ServiceNow Workflow Data Fabric is how it streamlines data flow across teams, making ticket resolution and issue tracking much more efficient. In my role, it helped reduce manual follow-ups by linking related records and automating status updates, which improved SLA compliance and user satisfaction. It also made it easier to document and analyze recurring issues, supporting process improvement efforts. **What do you dislike about ServiceNow Workflow Data Fabric?** While overall very effective, I found that some aspects of ServiceNow Workflow Data Fabric required extra time to configure, especially when setting up custom workflows tied to ticket routing. Occasionally, there were slight delays in data updates across linked modules, which could affect the speed of collaboration. However, once workflows were properly aligned, the platform ran smoothly and added a lot of value to our support process. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** ServiceNow Workflow Data Fabric helped address the disconnect between support tickets and backend systems like SAP WM/MM/ATTP. By centralizing workflow data, it allowed me to track and resolve SAP-related incidents faster—especially those tied to inventory, stock transfers, or compliance. It improved collaboration between IT and operations teams, reduced resolution time, and ensured updates flowed consistently across systems. This directly supported SLA goals and reduced repeated user queries. ### 9. Streamlining Processes with ServiceNow Workflow Data Fabric **Rating:** 4.0/5.0 stars **Reviewed by:** Fernando G. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** It makes it much easier to connect data from different systems and keep workflows consistent. I like that it reduces manual work and helps teams stay aligned without needing a lot of custom development. **What do you dislike about ServiceNow Workflow Data Fabric?** The setup and configuration can be complex, and it takes some time to get used to the platform. It’s also not the most cost-friendly option for smaller companies. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It helps bring data from different sources together and keeps everything consistent across teams. By reducing silos and automating workflows, we save time on manual tasks and get faster, more reliable insights to support decision-making. ### 10. Streamlined workflow integration with some learning curve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** ServiceNow Workflow Data Fabric provides seamless integration across multiple workflows, making it easier to consolidate data from different systems into a single, unified process. The automation capabilities reduce manual effort and improve productivity, while its flexibility allows customization for complex business needs. **What do you dislike about ServiceNow Workflow Data Fabric?** While powerful, the platform can have a steep learning curve for new users, especially when setting up advanced configurations. Initial setup and customization may require significant technical expertise, and performance can occasionally be impacted when dealing with extremely large datasets. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** ServiceNow Workflow Data Fabric helps unify data from multiple systems and applications into a single workflow, eliminating silos and reducing the need for manual data transfers. It provides real-time visibility into processes, enabling faster decision-making and more accurate reporting. By automating repetitive tasks and connecting disparate systems, it improves operational efficiency, reduces errors, and ensures a more consistent user experience across departments. ### 11. A powerful way to connect data and workflows across the organization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** What I like most is how it simplifies the integration between systems and data sources across different departments. It allows us to build end-to-end workflows without having to create complex custom integrations every time. The real-time data availability and the ability to reuse components across workflows has significantly reduced development time and improved consistency in how we manage operations. **What do you dislike about ServiceNow Workflow Data Fabric?** The learning curve can be a bit steep at the beginning, especially for teams unfamiliar with the ServiceNow ecosystem. Also, while the platform is quite flexible, customizing some advanced behaviors might require scripting knowledge, which not all users are comfortable with. Lastly, licensing can become expensive depending on the scale of your implementation. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Before using Workflow Data Fabric, we had a hard time connecting data across different departments and systems, which slowed down automation and made reporting inconsistent. With this solution, we've been able to centralize our workflows and have real-time visibility of data across our operations. It’s made it easier to design scalable workflows, reduce manual errors, and speed up decision-making. It has definitely helped us reduce turnaround time for several internal processes and improve collaboration between teams. ### 12. Automating processes across the entire Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Juan Carlos H. | Practice Leader, Computer & Network Security, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** Strong automation process and workflows across the entire organization, minimizing the silos and improving visibility of status of tasks associated to the processes. **What do you dislike about ServiceNow Workflow Data Fabric?** If implementation is not supported by an expert team directly from vendor or third-party vendor, the implementation could be difficult to implement and consumed by the users. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Automation of workflows and the visibility of status of tasks and helping with the accountability of tasks not performed on time. ### 13. Connect and consolidate data across various sources all in ServiceNow. **Rating:** 3.5/5.0 stars **Reviewed by:** Paul C. | Tech Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** Integrating ServiceNow Workflow Data Fabric with various sources helps connect and consolidate data across different sources in ServiceNow is a very powerful tool similar to that of Power BI source connection. **What do you dislike about ServiceNow Workflow Data Fabric?** Because the product is new, the lack of thorough documentations from various, different experts and data samples visuals across different data doesn’t widen the creativity. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Without moving data and users across different platform, ServiceNow Workflow Data Fabric helps retain users in a single platform, ServiceNow. ### 14. Enhances Data Management, Needs Certification **Rating:** 4.0/5.0 stars **Reviewed by:** M.Abdullah B. **Reviewed Date:** September 05, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** I love using ServiceNow Workflow Data Fabric because it helps my company overcome data management challenges. It's beneficial for fetching data from various sources and dumping it into a place for analysis, which is crucial for providing clean data to our AI engineers. **What do you dislike about ServiceNow Workflow Data Fabric?** The lack of a certification feature for better learning. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** I use ServiceNow Workflow Data Fabric to solve data integration challenges, efficiently fetching and analyzing data from various sources and providing clean data for AI engineers. ### 15. Connects to internal and external data sources **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** Ease of managing and its options to use external data to enrich existing workflows, create new automations, and provide real-time, actionable insights. **What do you dislike about ServiceNow Workflow Data Fabric?** Learning is complex for new users, and search and filtering options are also complex to understand **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It makes easy to connect to external data sources, and that can help get inside analytics in one platform ### 16. Highly recommend servicenow workflow data fabric **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** What I like most is how it stitches together data from different apps and workflows without needing to build a bunch of custom integrations. It feels like the data just flows more naturally between departments now—HR, IT, Security—all staying in sync without a ton of back and forth. **What do you dislike about ServiceNow Workflow Data Fabric?** The setup wasn’t exactly plug-and-play—it took a bit of configuration and planning—but once it was in place, the payoff was definitely worth it. If you’re already in the ServiceNow ecosystem and looking for better data visibility across workflows, I’d definitely recommend giving Workflow Data Fabric a try. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Before using ServiceNow Workflow Data Fabric, one of our biggest headaches was dealing with siloed data. Different departments had their own systems—IT, HR, customer service—and getting a full picture of what was going on meant jumping between dashboards, exporting data manually, or chasing down updates via email. It was time-consuming and error-prone. Workflow Data Fabric changed that by connecting all those data sources behind the scenes. Now, data flows across workflows automatically, which means I don’t have to manually piece things together. For example, when a new employee is onboarded, everything from provisioning IT access to setting up payroll and compliance tasks happens seamlessly, because all the necessary data is visible and shared in real time across systems. ### 17. Ideal for Large, ServiceNow‑Centric Enterprises **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** it’s strongest in large, ServiceNow‑centric enterprises **What do you dislike about ServiceNow Workflow Data Fabric?** Very costly for small and simpler use cases **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Zero‑copy, real‑time access to external and internal data, eliminating many traditional ETL pipelines and reducing data duplication. ### 18. My personal experience **Rating:** 4.5/5.0 stars **Reviewed by:** Adarsh P. | Business Data Analyst, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** Its really very easy to use. Provides best customer support. The ease of integration and implementation was remarkable. Loved the features. **What do you dislike about ServiceNow Workflow Data Fabric?** The resources available for self help could be improved. Seemed like it wasnt updated really well. Can make it smooth. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Earlier pulling data from different sources used to be messy and slow, especially when teams were using different tools. But with Workflow Data Fabric now everything is more connected liek for example the data from different departments or platforms can be brought into one place and used in workflows without needing heavy custom integrations. ### 19. Great product for real time data applications. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** There are variety of sources like structured, unstructured, and streaming, without requiring data duplication or migration. The zero copy architecture means data stays in its original system, but can be accessed and used in real time across workflows, which greatly reduces integration complexity and storage costs for AI or data applications. It is quiet easy to implement data pipeline in real time. We can easily use it multiple time for multiple tasks. The support team is also very easy to go. It also provides easy integration with Databrics which I like most. **What do you dislike about ServiceNow Workflow Data Fabric?** I have noted that the platform's user interface can require a lot of manual clicking which is not a good sign. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** ServiceNow Workflow data fabric addresses the major challenge of fragmented and siloeed data across enterprise systems by creating a unified layer that connects all types of data, i.e. structured, unstructured, and streaming, without duplicating or moving it. This integration means I can access and act on real time information from multiple sources within a single platform, which is a huge benefit for analytics, automation, and AI driven decision making. ### 20. Unified Data Access Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** I like the ability to reference both static and dynamic data. I can connect to data lakes as well as traditional data sources in one platform. **What do you dislike about ServiceNow Workflow Data Fabric?** Still in its early stages and the integration platform could be more intuitive. It still relies on a technical person to set this up. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It allows me to aggregate data from disparate sources to provide a single view of employee utilization tied to customer accounts. ### 21. Solid workflow solution with room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** The integration capabilities are impressive and the automated workflow features save significant time. The data fabric approach provides good visibility across different systems and the interface is generally intuitive for most users **What do you dislike about ServiceNow Workflow Data Fabric?** The initial setup process can be complex and requires technical expertise. Some advanced customization options are limited and the documentation could be more comprehensive for newer users **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** We had siloed data across multiple departments with manual processes causing delays and inconsistencies. The platform has unified our data sources, automated routine workflows, and improved data quality. This has reduced processing time by 40% and eliminated most manual data entry errors, allowing our team to focus on analysis rather than data preparation. ### 22. Unifies data across systems to drive intelligent **Rating:** 5.0/5.0 stars **Reviewed by:** SK Chand B. | Associate Technical Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** Unified Data Access – We can pull in data from multiple tables and sources (including external systems) like Apache Kafaka, AI Search and provides single pan of view with Automation Center feature. **What do you dislike about ServiceNow Workflow Data Fabric?** Licensing & Availability – Some Data Fabric capabilities are tied to specific editions or require extra licensing, so not everyone can just “turn it on. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Unified access to data with these we can make better decision making to solve all business problems. ### 23. Effortless integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio M. | Chief Information Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** Allows to connect despaired systems with ease. The zero copy functionality is a game changer for data analytics and integrations **What do you dislike about ServiceNow Workflow Data Fabric?** Nothing to dislike. WDF has replaced a few other tech. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** System data integrations, ETL. ### 24. Time saving **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew K. | IT Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** The most helpful thing about ServiceNow Workflow Data Fabric is the organization. One of my most favorite upsides is the simplicity of how it all works. **What do you dislike about ServiceNow Workflow Data Fabric?** One thing I dislike about ServiceNow WorkFlow are the gaps in the documentation. Often times it can be confusing when documentation isn’t great. Especially coming from another software trying to learn ServiceNow Workflow Data Fabric. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** data orchestration, integration, and governance across siloed systems. ### 25. Seamless Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Aidan S. | Associate Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** It’s very helpful with how seamless it connected to my data sources, whether I was using older systems, or newer cloud platforms. The zero-copy connectors were the most impressive. **What do you dislike about ServiceNow Workflow Data Fabric?** The learning curve definitely feels steep sometimes, especially when trying to configure more complex integrations, or fine-tuning things. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It automates end to end workflows across all systems without APIs which solves many business process issues. ### 26. It was great app to manage incidents **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo B. | Network Operation Center Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** The integration with many other apps helps us a lot on our company to develop many things that we wanted. **What do you dislike about ServiceNow Workflow Data Fabric?** The time to create a new user is a little bit longer than expected **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** As I said before, they are increasing the catalog of apps that we can integrate together in order to do things in less steps. ### 27. Ease of information and automation **Rating:** 4.0/5.0 stars **Reviewed by:** Kayla R. | Project coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** I think it’s most useful that they’ve partnered with several platforms allowing the automation processes to be seamless. **What do you dislike about ServiceNow Workflow Data Fabric?** I think ai is a bit of a slippery slope in some ways but can only improve our workflow with augmentation of already known skills. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It allows me to really focus on things step by step but supports me through these processes as I go ### 28. It’s great for accessing data in a unified place but it requires some up-skilling and lerning **Rating:** 4.0/5.0 stars **Reviewed by:** Rafsha M. | Junior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** Accessibility of data in one place with easy querying access. **What do you dislike about ServiceNow Workflow Data Fabric?** A bit hard to set up and get onboarded to initially **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Secure and atomic data ### 29. Data Availability **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** As a developer, data fabric helps me bridge the gap between customers and the data they need to succeed in business. **What do you dislike about ServiceNow Workflow Data Fabric?** As a pro-coder, I don't like to have to click around the UI so much to create solutions. Maybe an CLI/API would be beneficial. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** We use this for an RPA that manage data from government lines. I helps us secure the data in transition in a way that complies with legal standards. ### 30. To confused too many mail for all events **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** You have the history of all change makes on every tickets **What do you dislike about ServiceNow Workflow Data Fabric?** To confused too many mail for all events **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** To dont lose some information between many services ### 31. I have use ServiceNow to follow up with requests during my work **Rating:** 2.5/5.0 stars **Reviewed by:** Yassine B. | Solution Designer, Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** the fatc that connects everything in one workflow **What do you dislike about ServiceNow Workflow Data Fabric?** I didn't have that much experinece with, I am still exploring **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** I was involved in RPA project and we used ServiceNow DataFabric in some of the project aspects, Iwasn't fully involved but it helped us get the desired results ### 32. Intuitive Design **Rating:** 4.5/5.0 stars **Reviewed by:** Sumit B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** The automation and ease of use makes it easy to connect multiple data sources **What do you dislike about ServiceNow Workflow Data Fabric?** Can be buggy sometime with some the newer ai tools but will improve over time. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** We are able to connect multiple data sources with ease. (Testing Phase) ### 33. ServiceNow Workflow Data Fabric **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** ServiceNow Workflow Data Fabric was introduced to better manage our data and so I think i like the accessibility and how easy it is to use in integrating data. it is been use quite often by my team **What do you dislike about ServiceNow Workflow Data Fabric?** I wouldn't say dislike, i'm liking it so far **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** I like the fact it help with eliminating some of our manual process which improve efficiency. ### 34. Expanding Fabric as the Enterprise Glue **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed H. | Go-To-Market Leader - Digital Infrastructure, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** Flexibility of data sources and ease of integrating with diverse tools and business systems **What do you dislike about ServiceNow Workflow Data Fabric?** UX/UI of centralized portal for managing and orchestrating APIs **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Hyper Automation Use cases like IT Process, Business Process, Cognitive process automation. ### 35. Data Fabric **Rating:** 4.0/5.0 stars **Reviewed by:** Pooja G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** Zero copy feature to connect to snowflake **What do you dislike about ServiceNow Workflow Data Fabric?** Slowness to the platform, and cost involved **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It's allowing me to connect with snowflake and data bricks to pull data from these applications with zero copy feature ### 36. Fantastic Presentations **Rating:** 3.5/5.0 stars **Reviewed by:** Chris E. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** AI Agents being able to communicate between each other and exchange data **What do you dislike about ServiceNow Workflow Data Fabric?** Complicated to Setup and administrator the product **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Incident management resolution and looking at closed incidents to find better or different solutions ### 37. Workflow **Rating:** 4.5/5.0 stars **Reviewed by:** yvette l. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** The ease of use makes it easy to setup workflows that we need. **What do you dislike about ServiceNow Workflow Data Fabric?** More features are needed in the very near future. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** None yet ### 38. Connect sioled data **Rating:** 5.0/5.0 stars **Reviewed by:** Bharath M. | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** Zero copy data and can stream data in realtime **What do you dislike about ServiceNow Workflow Data Fabric?** Complexity to implement the solution is no go **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Streaming data ### 39. It keeps the work flowing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** It's seamless and allows for flexibility customization. **What do you dislike about ServiceNow Workflow Data Fabric?** Bigger sandbox prior to implementation, and not as easy as expected to integrate into existing solutions **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** bringing data into a single system / source, and allowing for agentic AI ### 40. Solid development from previous versions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** Ease of deployment, and integration and use by dev team. **What do you dislike about ServiceNow Workflow Data Fabric?** Small bugs are often project ending, typically due to poor documentation **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Eliminating 2 other vendors for a cost savings ### 41. User friendly and quite efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Arushi G. | Research Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about ServiceNow Workflow Data Fabric?** The service now automation engine greatly helps in integrating all my queries at one place with good UI. The customer support is quite amazing and I personally use it a lot to implement my work. **What do you dislike about ServiceNow Workflow Data Fabric?** All of the things is good, just the interface could be more user-friendly. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It helps me in achieving high levels of efficiency with an end-to-end automated process. ### 42. Gives Productivity in Development process **Rating:** 4.5/5.0 stars **Reviewed by:** Rishav C. | Cloud Engineer L2, Wipro FullStride Cloud, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about ServiceNow Workflow Data Fabric?** - Cost-effective. - Helps to develop low-code tolls effectively without spending much time. - Premium support at this cost. - Easy to navigate, customize own business process like it tries to fit all business needs under one roof. **What do you dislike about ServiceNow Workflow Data Fabric?** - performance hamper sometime, - License process is complex and problematic. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Helps to develop the code related to different business needs and allow us to perform streamlined operations to boost our work and development efficiency. ### 43. Robust platform to automate IT and business process. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about ServiceNow Workflow Data Fabric?** It has versatile integration capabilities and ithas very user friendly interface to allow us easily create and manage workflows. **What do you dislike about ServiceNow Workflow Data Fabric?** It has dependency on servicenow ecosystem also cost association is much higher. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It's reduced manually task which benifits us on manual error. Also it has a very good option as Real time insights which allow us to see real time performance. ### 44. Solution specialist Automation king **Rating:** 4.5/5.0 stars **Reviewed by:** karan r. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about ServiceNow Workflow Data Fabric?** offers robust security measures, ensuring that sensitive data is protected and easy to understand . **What do you dislike about ServiceNow Workflow Data Fabric?** complex to setup , there can be occasional compatibility issues with certain third-party applications. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** task burder , security risk and boosts productivity and job satisfaction ### 45. Its significantly enhancing workflow automation and productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Shivkumar A. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about ServiceNow Workflow Data Fabric?** Ability to automate complex workflows and reduced the manual effort. have good customer support **What do you dislike about ServiceNow Workflow Data Fabric?** complexity of initial setup and high cost **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Administartor ### 46. Low code, AI efficiency to workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about ServiceNow Workflow Data Fabric?** Same platform, Virtual agent service through 80 percent automation **What do you dislike about ServiceNow Workflow Data Fabric?** It costs higher and difficult to setup initial time **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Avoids repetitive testing ### 47. Review on ServiceNow Automation **Rating:** 3.5/5.0 stars **Reviewed by:** Anish M. | Member Of Technical Staff - Software Development (AI), Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about ServiceNow Workflow Data Fabric?** Using ServiceNow Automation Engine and have been thoroughly impressed with its capabilities. It has helped me automate various IT and business processes, freeing up time for higher-value work and ensuring consistency. I love the extensive integration capabilities with low-code development environment and real-time analytics making it easy to create and monitor automation workflows, even for non-technical users. Overall, I highly recommend ServiceNow Automation Engine for organizations looking to improve efficiency. **What do you dislike about ServiceNow Workflow Data Fabric?** While I have found ServiceNow Automation Engine to be an excellent tool for streamlining and automating processes, there are a few things that I think could be improved. The cost of the platform can be quite high, and the setup and configuration process can be complex and time-consuming. Additionally the load time is something that has to considered. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** ServiceNow Automation Engine has been instrumental in solving several problems for my organization. By automating various IT and business processes, we've been able to free up valuable time and resources, reduce manual errors, and ensure consistency in our workflows. We also use it as a ticketing platform to address issues related to third party tools our organization uses. ### 48. Automate the process **Rating:** 4.5/5.0 stars **Reviewed by:** Madala Chaitanya K. | ServiceNow System Admin, Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about ServiceNow Workflow Data Fabric?** It helps me to automate the process of IT Process and Integration with low-code capability. **What do you dislike about ServiceNow Workflow Data Fabric?** I have like everything in ServiceNow Automation Engine. there is not dislike **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It helps me to automate every process in the organization, it saves time for me. ### 49. Service now Automation Review **Rating:** 5.0/5.0 stars **Reviewed by:** Rajwant P. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2023 **What do you like best about ServiceNow Workflow Data Fabric?** It helping to automate the various IT and other processes in organisation.one good thing it's integration capabilities with low code environment. **What do you dislike about ServiceNow Workflow Data Fabric?** I have found everything good as of now expect cost ,for small companies cost is little bit high and loading time is little bit improved. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It helps me to automate various it operations. It save my valuable time. - [View ServiceNow Workflow Data Fabric pricing details and edition comparison](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+13%3A09%3A55+-0500&secure%5Bsession_id%5D=6066f62d-f1fd-453a-87e0-3edb4279ecf8&secure%5Btoken%5D=ef00f71b5c01ff0fcec7bb11f47436d70426004c62eda0d55ec9f9908d57470d&format=llm_user) ## ServiceNow Workflow Data Fabric Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Apache Kafka](https://www.g2.com/products/apache-kafka/reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) - [Databricks](https://www.g2.com/products/databricks/reviews) - [Duck Creek Policy](https://www.g2.com/products/duck-creek-policy/reviews) - [Flexera One](https://www.g2.com/products/flexera-one/reviews) - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews) - [Google Cloud SQL](https://www.g2.com/products/google-cloud-sql/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Redshift](https://www.g2.com/products/redshift/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAS/OR](https://www.g2.com/products/sas-or/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) - [Spectrum](https://www.g2.com/products/trimble-spectrum/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## ServiceNow Workflow Data Fabric Features **Data Governance** - User Access Management - Dynamic Data Masking - Data Lineage **Automation Building** - Visual Editor - Workflow Recording - Pre-Built Templates - Custom Automation - Collaboration - Ease of Bot Creation - Document Automation - Business Process Automation - Configurable Workflow - Rules-Based Workflow **Data Management** - Data Integration - Data Discovery - Multi - Platform - Metadata **Data Management** - Data Integration - Metadata - Self-service - Automated workflows **Data management** - Metadata Management - Automation Features - Collaboration - Data Lineage - Data Discovery **Agentic AI - DataOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Data Preparation** - Search - Data Quality and Cleansing - Data Transformation - Data Modeling **Bot Management & Execution** - Bot Scheduling - Attended Automation - Unattended Automation - Bot Performance Analytics - Data and Product Security - Scalability - Predictive Analytics - Real-Time Analytics - Real-Time Data **Analytics** - Data Analytics **Analytics** - Analytics capabilities - Dasboard visualizations **Reporting** - Intelligent Insights - Actionable Insights - Dashboards **Collaboration** - Commenting - Profiling and Classification - Business and Data Glossary - Metadata Management **Security** - Compliance - Governance - Data Protection **Monitoring and Management** - Data Observability - Testing capabilities **Generative AI** - AI Text Generation - AI Text Summarization **Additional Functionality** - Metadata Management - Data Lineage - Data Discovery - Data Governance - Data Aggregation - Compliance Management - Search/Filter - AI Copilot - Data Migration - Configurable Workflow - Workflow Management - Archiving & Retention - Policy Metadata Management - Tagging - Third-Party Integrations - Big Data Analytics - Data Security - Metadata Extraction - Data Integration - Dashboard - Generative AI - Data Catalog - Data Profiling - Data Connectors - Data Visualization - Reporting/Analytics - Data Glossary - Data Quality Control - Data Management - Data Sampling - Data Modeling - Data Mapping - Data Dictionary Management - Secure Data Storage - Version Control - Document Database - Access Control **Artificial Intelligence** - Machine Learning Recommendations - Natural Language Query - Automatic Data Cleansing **Intelligent Automation** - OCR - Machine Learning - NLP **Cloud Deployment** - Hybrid cloud support - Cloud migration capabilities **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Data Fabric** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Robotic Process Automation (RPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Document Management - Audit Trail - AI Copilot - Real-Time Updates - Real-Time Monitoring - Multiple Data Sources - Reporting & Statistics - Email Address Extraction - Forms Management - Data Extraction - Drag & Drop - Workflow Management - Access Controls/Permissions - API - Optical Character Recognition - Role-Based Permissions - Data Import/Export - Process Builder - Generative AI - Customer Experience Management - Search/Filter - Data Capture and Transfer - Compliance Management - Approval Process Control - Secure Data Storage - Process Control - Code-free Development - Ad hoc Analysis - Image Recognition - Data Storage Management - Performance Metrics - Activity Dashboard - Task Management - Monitoring - Customizable Reports - Version Control - Integration into Third Party Applications **Agentic AI - Machine Learning Data Catalog** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - Third-Party Integrations **Additional Functionality** - Metadata Extraction - Automatic Backup - Search/Filter - Collaboration Tools - Activity Tracking - Authentication - Data Security - Data Mapping - Archiving & Retention - Data Discovery - Data Catalog - Multiple Data Sources - Categorization/Grouping - AI Copilot - Reporting/Analytics - Tagging - Drag & Drop - Activity Dashboard - Role-Based Permissions - Single Sign On - Data Governance - Content Library - Data Synchronization - Data Import/Export - Access Controls/Permissions - Data Visualization - API ## Top ServiceNow Workflow Data Fabric Alternatives - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - 4.4/5.0 (1,043 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,136 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,061 reviews)