I like the consolidation of vast amounts of information and data with ServiceNow Strategic Portfolio Management. It's beneficial because it provides a single pane view of all our data, which is great for project management and day-to-day work. Additionally, I found the initial setup to be easy. Review collected by and hosted on G2.com.

Missing some automation, and AI integration Review collected by and hosted on G2.com.

I really like the ability to track ideas through demand and implementation with ServiceNow Strategic Portfolio Management. Review collected by and hosted on G2.com.

I think better resource availability tools could be helpful, and the ability to forecast and handle scope creep needs improvement. Also, the initial setup is difficult if you try to customize too much. Review collected by and hosted on G2.com.

I like the demand management feature of ServiceNow Strategic Portfolio Management. It helps with the intake process, manages the demand, and allows me to understand the stage in which the process is in, along with the full cycle. It's also fairly simple to set up and maintain, and I've started to realize the ROI. Review collected by and hosted on G2.com.

Nothing as of now! Review collected by and hosted on G2.com.

I like tracking demands and projects through the lifecycle with ServiceNow Strategic Portfolio Management. I also find the ability to rank projects inside a portfolio particularly useful. Review collected by and hosted on G2.com.

Better reporting and dashboards across a portfolio of projects. The initial setup took a while, especially for our research projects which require several custom capabilities. Review collected by and hosted on G2.com.

It was really easy to setup and configure, also the UI is consistent with the platform. Review collected by and hosted on G2.com.

The initial data setup took a bit of a learning curve. Review collected by and hosted on G2.com.

I like that how it helps teams prioritize correct projects and manage resources better. Review collected by and hosted on G2.com.

It takes time to learn and it is a bit complex for firsthand. Review collected by and hosted on G2.com.

It’s a great tool to track strategic initiatives, demand and epic and stories to manage our operations start to end Review collected by and hosted on G2.com.

Just that the data used by the users or different elevated roles is also visible to SN administrators so there is really no privacy to manage financials budgets and project costs fully confidential Review collected by and hosted on G2.com.

I appreciate ServiceNow Strategic Portfolio Management for its great portfolio management capabilities. It's also pretty easy to set up, which I find very convenient. Review collected by and hosted on G2.com.

The portfolios could have a better ranking system. A manual system with a screen where portfolio management could rank projects by manually moving them up and down. Review collected by and hosted on G2.com.

I really like the easy view of all projects, which helps in making critical decisions by allowing me to see how projects need to be handled. Additionally, the initial setup of ServiceNow Strategic Portfolio Management was the easiest. Review collected by and hosted on G2.com.

We had issues integrating Jira. Review collected by and hosted on G2.com.

I like how ServiceNow Strategic Portfolio Management makes chaos clearer. It helps standardize and centralize project-related information and automates the process. I appreciate that it standardizes how we manage projects and report information. Review collected by and hosted on G2.com.

It was a bit difficult to understand the structure of ServiceNow Strategic Portfolio Management, and it felt more complex than CSM or ITSM. Review collected by and hosted on G2.com.