I find ServiceNow Strategic Portfolio Management extremely beneficial for structuring customer demands and ensuring that valuable ideas and requests are evaluated properly. I appreciate how it guides investment decisions to help the organization maximize the value it gets from its budget. The evaluation module is both easy and powerful, making it simple to assess which projects are worth pursuing. Additionally, the graphical representations of potential projects are a great aid in supporting intelligent budgeting by providing clear insights into the business impact and risk/reward ratios of each project. Transitioning from demand management to project management is seamless and painless, which I find particularly effective in maintaining workflow continuity. I also found the initial setup effortlessly simple, completing it within a few days, which speaks volumes about its user-friendliness. Review collected by and hosted on G2.com.

I find that the agile project module in ServiceNow Strategic Portfolio Management could use an upgrade. It doesn't quite match up with some competitors in the market. Additionally, the overall look-and-feel of the product could be improved. Review collected by and hosted on G2.com.

I find ServiceNow Strategic Portfolio Management user-friendly, which makes it concise and a one-stop shop solution. It's particularly valuable for our large PMO department because it makes it very easy to manage over 100 projects. Review collected by and hosted on G2.com.

Reporting and dashboards are a little complex. Review collected by and hosted on G2.com.

ServiceNow SPM helps organizations align their strategic goals with execution and resources. Review collected by and hosted on G2.com.

The sheer volume of features can overwhelm casual or new users, requiring significant time to train teams and achieve efficient adoption. Review collected by and hosted on G2.com.

Robust integration to other aspects of service now, easy to scale in terms of complexity and compatible with different project methodologies Review collected by and hosted on G2.com.

The insane requirement to constantly hit save Review collected by and hosted on G2.com.

I like the strategic planning part of ServiceNow Strategic Portfolio Management. I also enjoy the ability to play with scenarios in the planning console, which makes the strategic planning feature especially functional for me. Review collected by and hosted on G2.com.

I find the project management workflows heavy without AI support, and they could be streamlined to be more execution-focused. Review collected by and hosted on G2.com.

Easy to manage portfolio and the client pipelines without much hassle and detailed dashboard Review collected by and hosted on G2.com.

Nothing as such that I have found out specifically Review collected by and hosted on G2.com.

I like that ServiceNow Strategic Portfolio Management is easy to use compared to our last solution. Finding detailed data and doing analysis is effortless, which keeps our projects organized and on track for delivery. Review collected by and hosted on G2.com.

Nothing right now. Review collected by and hosted on G2.com.

It's AI functions and the working conditions are fantastic Review collected by and hosted on G2.com.

Some time it's hanging. It's jump from one page to another automatically Review collected by and hosted on G2.com.

I like that all of the project documents and details are in one spot! Review collected by and hosted on G2.com.

The process is very manual to update and input projects, and the capacity management aspects are not very helpful for actually managing capacity. Review collected by and hosted on G2.com.

Extremely deep and broad feature set available. Review collected by and hosted on G2.com.

Many of the features require more manual actions than I would have expected and the user interface is challenging for new or infrequent users. Review collected by and hosted on G2.com.