I like the experience with ServiceNow Governance, Risk, and Compliance (GRC) as it truly centralized our governance approach and made the intake flow efficient and timely. Review collected by and hosted on G2.com.

I like the experience but we have some additional level of security needed which is where I foresee more improvement. We have Ultra trade secret data and I don't feel so much confidence in using it across the platform. Our risk team needs a lot more learning in person. Review collected by and hosted on G2.com.

I have used the entire suite of ServiceNow, which includes Risk Management. It helps me follow up on all my incidents, problems, and tasks in one consolidated portal. I find it easy to use and easy to track issues and updates with notes. Reporting is very good. The initial setup was easy with support. Review collected by and hosted on G2.com.

Sometimes the cloud version tends to be slow, especially after we migrated to fully cloud. Review collected by and hosted on G2.com.

I like the process flow in ServiceNow Governance, Risk, and Compliance (GRC). It's fast and process-driven, making it easy to work with. The initial setup was very easy, and it helps in maintaining models from start to finish, including creating, developing, testing, and monitoring. Review collected by and hosted on G2.com.

I find the licensing fees to be a bit high. The cost by user is more than what I'd prefer. Review collected by and hosted on G2.com.

Workflows are very helpful for compliance tracking and monitoring risks. Review collected by and hosted on G2.com.

No, all good. No complaints from our end. Review collected by and hosted on G2.com.

I appreciate that ServiceNow Governance, Risk, and Compliance (GRC) is secure. I also find incident management and change management within ServiceNow GRC particularly valuable. It has helped us solve the need for change management control, which we didn't have before. Review collected by and hosted on G2.com.

in this case no feedback, only positive comments so far Review collected by and hosted on G2.com.

I like the user interface of ServiceNow Governance, Risk, and Compliance (GRC). It's intuitive, especially for new users, which makes navigating it a lot easier. I also appreciate the workflow creation feature, which simplifies and enhances the process. Review collected by and hosted on G2.com.

I think ServiceNow Governance, Risk, and Compliance (GRC) needs more LLM and AI. Users should be able to chat in natural language and provide risk profile and data. Review collected by and hosted on G2.com.

Configurable if you know what you're doing, but powerful if you get it right. Review collected by and hosted on G2.com.

Product documentation can be hard to find so emphasis on a good partner. Review collected by and hosted on G2.com.

Great pre-built OOTB GRC capabilities and easy to data setup. Review collected by and hosted on G2.com.

The initial rollout to end-user communities met with some resistance due to User Interface simplicity (not modern UI). Review collected by and hosted on G2.com.

I like the 360-degree view provided by ServiceNow Governance, Risk, and Compliance (GRC). I find it beneficial that controls can be tied to different surveys across product lines, which adds to its usability. I also appreciate the interface and ease of use of the platform, and how the initial setup was easy for my team. Review collected by and hosted on G2.com.

Control testing and risk scoring Review collected by and hosted on G2.com.

Great OOTB solution across core risk management processes Review collected by and hosted on G2.com.

AI enablement within the GRC product, product roadmap not readily available Review collected by and hosted on G2.com.