It reduces our cyberthreat response time and streamlines process. This is important for just about any business/project, including ours. Review collected by and hosted on G2.com.

It took some effort for our team to implement. It was also costly. Review collected by and hosted on G2.com.

I like ServiceNow Security Operations because of its easy interface, which makes setting up and remediating tickets straightforward. It's also easy to set up with the right credentials. Review collected by and hosted on G2.com.

Too many unclasped hardware is causing trouble for matching the tickets with CIs. It needs better discovery reach to infrastructure. Review collected by and hosted on G2.com.

I like using ServiceNow Security Operations because it's an all-in-one workspace with a unified UI that works well for user details. I appreciate how active it is in VR processing and resolution. The initial setup of ServiceNow Security Operations was also easy. Review collected by and hosted on G2.com.

UI customization and performance for integration Review collected by and hosted on G2.com.

Awesome need help in integrations though Review collected by and hosted on G2.com.

The hudge data handling and integrations Review collected by and hosted on G2.com.

I appreciate how ServiceNow Security Operations automates tedious tasks and centralizes incident data. It helps the SOC react more quickly and reliably, simplifies investigations, and minimizes tool switching. Review collected by and hosted on G2.com.

The fact that ServiceNow Security Operations can occasionally feel sluggish and complicated bothers me. Customizing modules or dashboards can be more difficult than it should be, and some workflows require an excessive number of clicks. Review collected by and hosted on G2.com.

Workflows and our ability to customize as much as possible without any restrictions Review collected by and hosted on G2.com.

There is no great investment in agents for security operations where we can bring AVR and cvr and I’ve together Review collected by and hosted on G2.com.

the interface is user friendly and provides helpful graphics. The AI tools helps with the more complex task and it can be integrated across many applications Review collected by and hosted on G2.com.

The pricing is a bit steep for my liking but peace of mind comes at a cost Review collected by and hosted on G2.com.

I appreciate the seamless integration of ServiceNow Security Operations with my existing CMDB and ticketing systems, which significantly enhances my workflow efficiency. The availability of comprehensive documentation and the support from ServiceNow's solution architects and dedicated customer team made the setup process smooth and hassle-free. I find the incident response playbooks feature particularly useful for building and automating workflows for various types of security incidents, contributing to a more streamlined and effective SecOps management. The integration with ITSM is a singular benefit that fosters a cohesive operational ecosystem, allowing me to tie in user workflow automation for specific incident types. This interconnectedness and the ability to customize through integration are crucial for optimizing our security posture. Furthermore, using ServiceNow Security Operations alongside Splunk provides a robust combination for managing security operations efficiently. Review collected by and hosted on G2.com.

I find it challenging to build playbooks within the ServiceNow Security Operations tool itself. It would be beneficial if the process of building and responding with playbooks was made easier. Review collected by and hosted on G2.com.

I like that ServiceNow Security Operations is easy to set up and the configurations are pretty simple. The initial setup was very easy. Review collected by and hosted on G2.com.

I could use a bit more granular control. Review collected by and hosted on G2.com.

I like ServiceNow Security Operations because of the quick visibility it provides through dashboards. The setup and install were easy, which was a great plus for us. Review collected by and hosted on G2.com.

nothing at this time Review collected by and hosted on G2.com.