1. [Home](https://www.g2.com/) 2. ... 3. [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) 4. [ServiceNow IT Asset Management Discussions](https://www.g2.com/products/servicenow-it-asset-management/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-asset-management.jpg "Product Avatar Image") ![Reward for good ServiceNow IT Asset Management reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/27864/medal.svg "Reward for good ServiceNow IT Asset Management reviews") ](/products/servicenow-it-asset-management/reviews) [ ServiceNow IT Asset Management ](/products/servicenow-it-asset-management/reviews) (496)4.3/5 Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB. ServiceNow ITAM provides workspaces tailored for asset managers. Gain visibility and control to respond to business questions and for seamless collaboration across functions. Show More * * * ### 73 Discussions ### 73 Participants ### 51.0 Nps Score Already have ServiceNow IT Asset Management? ### All ServiceNow IT Asset Management Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is ServiceNow IT Asset Management used for? ](/discussions/what-is-servicenow-it-asset-management-used-for) What is ServiceNow IT Asset Management used for? [ IT Asset Management Software ](https://www.g2.com/tags/it-asset-management-software)[ Cloud Cost Management Tools ](https://www.g2.com/tags/cloud-cost-management-tools) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ServiceNow+IT+Asset+Management+questions+and+get+answers+from+expert+users+in+our+ServiceNow+IT+Asset+Management+Discussions+section.&title=ServiceNow+IT+Asset+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fservicenow-it-asset-management%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ServiceNow+IT+Asset+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fservicenow-it-asset-management%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fservicenow-it-asset-management%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ServiceNow+IT+Asset+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fservicenow-it-asset-management%2Fdiscuss%0aAsk+ServiceNow+IT+Asset+Management+questions+and+get+answers+from+expert+users+in+our+ServiceNow+IT+Asset+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ServiceNow+IT+Asset+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fservicenow-it-asset-management%2Fdiscuss%0aAsk+ServiceNow+IT+Asset+Management+questions+and+get+answers+from+expert+users+in+our+ServiceNow+IT+Asset+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Hyatt H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hyatt H.") HH Loading... [Hyatt H.](https://www.g2.com/users/1554aad9-9290-4a97-ae5a-68c9ede88b8a "Hyatt H.") • 3 months ago Enterprise Transformation Leader | Service Desk & ITSM Strategist | Driving Operational Excellence Across Healthcare, Energy & Insurance | ServiceNow & Vendor Governance Expert | Managed Service Governance Enterprise Transformation Leader | Service Desk & ITSM Strategist | Driving Operational Excellence Across Healthcare, Energy & Insurance | ServiceNow & Vendor Governance Expert | Managed Service Governance More Options - [ # How are you handling auto-discovery and normalization in ServiceNow IT Asset Management? ](/discussions/how-are-you-handling-auto-discovery-and-normalization-in-servicenow-it-asset-management) We like the ability to automate overall inventory management, and it’s giving us decent endpoint inventory management so we can quickly understand our IoT environment. The main struggle is that auto-discovery isn’t very good, and normalization feels like it should be built in. If you’re using... [Read more](/discussions/how-are-you-handling-auto-discovery-and-normalization-in-servicenow-it-asset-management) [ IT Asset Management Software ](https://www.g2.com/tags/it-asset-management-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ServiceNow+IT+Asset+Management+questions+and+get+answers+from+expert+users+in+our+ServiceNow+IT+Asset+Management+Discussions+section.&title=ServiceNow+IT+Asset+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fservicenow-it-asset-management%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ServiceNow+IT+Asset+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fservicenow-it-asset-management%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fservicenow-it-asset-management%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ServiceNow+IT+Asset+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fservicenow-it-asset-management%2Fdiscuss%0aAsk+ServiceNow+IT+Asset+Management+questions+and+get+answers+from+expert+users+in+our+ServiceNow+IT+Asset+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ServiceNow+IT+Asset+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fservicenow-it-asset-management%2Fdiscuss%0aAsk+ServiceNow+IT+Asset+Management+questions+and+get+answers+from+expert+users+in+our+ServiceNow+IT+Asset+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/servicenow-it-asset-management/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-asset-management.svg "Product Avatar Image") ### Have you used ServiceNow IT Asset Management before? Answer a few questions to help the ServiceNow IT Asset Management community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fservicenow-it-asset-management%2Fdiscuss%3Fsmall_ask%3Dservicenow-it-asset-management) No ## Top Contributors in ServiceNow IT Asset Management 1 ![Vassiliki B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vassiliki B.") VB Loading... ### [Vassiliki B.](https://www.g2.com/users/5cfa592e-4487-4cba-b972-a5d462891f73 "Vassiliki B.") Consulting Manager 1 pt 2 ![Hyatt H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hyatt H.") HH Loading... ### [Hyatt H.](https://www.g2.com/users/1554aad9-9290-4a97-ae5a-68c9ede88b8a "Hyatt H.") Delivery Head in support of large Health Insurance Company 1 pt