--- title: ServiceNow App Engine Reviews meta_title: 'ServiceNow App Engine Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1150 reviews by the users' company size, role or industry to find out how ServiceNow App Engine works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1150 scale: '5' date_modified: '2026-08-04' parent_category: name: Rapid Application Development (RAD) url: https://www.g2.com/categories/rapid-application-development-rad --- # ServiceNow App Engine Reviews **Vendor:** ServiceNow **Category:** [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,150 ## About ServiceNow App Engine ServiceNow App Engine is a low-code application development platform designed to facilitate the creation, management, and evolution of custom enterprise workflow applications. This innovative solution integrates both no-code and pro-code environments, enabling users to harness the power of artificial intelligence to streamline the software development process. By employing a coding-by-intent approach, App Engine allows teams to convert natural language inputs into functional applications, making it accessible for a wide range of users, from professional developers to business technologists. The platform serves two primary functions: build-time development and runtime operations. During the build phase, the Build Agent utilizes natural language processing to generate essential application components, such as tables, forms, logic, and user interfaces, all tailored to align with existing enterprise data models and templates. Professional developers can leverage ServiceNow Studio for advanced customization and extension, while business technologists can create applications in the Creator Studio, a fully no-code environment equipped with built-in guardrails to ensure compliance with enterprise standards. This dual approach enables organizations to rapidly develop applications that meet their specific workflow needs. At runtime, App Engine operates on the ServiceNow AI Platform, providing automatic governance, security policies, and performance management. This unified platform connects workflows, data, integrations, and user experiences, eliminating the challenges often associated with tool sprawl. The App Engine Management Center plays a crucial role in maintaining governance through established data models, security rules, and templates, ensuring that all applications adhere to organizational standards. Key capabilities of ServiceNow App Engine include the AI-assisted Build Agent for application creation, the Test Agent for generating automated tests and validating changes, and the App Engine Management Center for governance. These features collectively enhance the development process, allowing organizations to modernize and consolidate manual workflows that may currently rely on outdated tools like spreadsheets and email. By accelerating release cycles and improving application quality, App Engine supports organizations in achieving measurable outcomes in development speed, cost reduction, and productivity gains. ServiceNow's App Engine has established itself as a leader in the low-code application platform space, recognized in the Gartner Magic Quadrant for six consecutive years. Trusted by 85% of the Fortune 500, organizations such as Yokogawa Electric Korea, Hitachi Vantara, and Canada Life utilize App Engine to enhance their custom application delivery processes, demonstrating the platform's effectiveness in addressing complex enterprise needs. ## ServiceNow App Engine Pros & Cons **What users like:** - Users appreciate the **ease of use** of ServiceNow App Engine, enabling quick development with drag-and-drop simplicity. (88 reviews) - Users appreciate the **low-code app development** of ServiceNow App Engine, enabling faster and cleaner application creation. (79 reviews) - Users appreciate the **low-code flexibility** of ServiceNow App Engine, enabling quick app creation for all users. (66 reviews) - Users love the **easy creation** feature of ServiceNow App Engine, enabling rapid app development with minimal coding. (65 reviews) - Users appreciate the **fast app development** capabilities of ServiceNow App Engine, making development easy and intuitive. (63 reviews) - No Coding (57 reviews) - Automation Excellence (47 reviews) - Automation Ease (45 reviews) - Efficiency Improvement (44 reviews) - Integration Capabilities (42 reviews) **What users dislike:** - Users find the **steep learning curve** of ServiceNow App Engine challenging, especially with configuration and customization complexities. (50 reviews) - Users find the **learning difficulty** of ServiceNow App Engine can hinder onboarding and usage for newcomers. (39 reviews) - Users find the **licensing costs high** , particularly challenging for smaller organizations, impacting overall satisfaction with ServiceNow. (34 reviews) - Users face **limited customization options** in ServiceNow App Engine, which hinders flexibility and performance for advanced use. (33 reviews) - Users experience **slow performance** in complex workflows, which hampers the overall efficiency of the ServiceNow App Engine. (33 reviews) - Cost Issues (31 reviews) - Users face **limited features** in ServiceNow App Engine, restricting their ability to perform more complex tasks effectively. (26 reviews) - Performance Issues (25 reviews) - Users find the **missing features** in ServiceNow App Engine limit its capability for more complex tasks. (21 reviews) - Users find the **interface complex and hard to navigate** , making the overall experience less user-friendly. (20 reviews) ## ServiceNow App Engine Reviews ### 1. Infinite possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Ferenc H. **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow App Engine?** With every release more and more features available. **What do you dislike about ServiceNow App Engine?** There's nothing I dislike about it...... **What problems is ServiceNow App Engine solving and how is that benefiting you?** Easy integration and UI design options.. ### 2. Easy Creation of New Scoped Apps to Build Exactly What You Need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow App Engine?** The ease of creating new scoped apps to build out what is needed. **What do you dislike about ServiceNow App Engine?** The difficulty in creating a table in a scoped app if it isn't created when the scoped app if first created. **What problems is ServiceNow App Engine solving and how is that benefiting you?** Identify and Access Management for a global life sciences company. Requesting access, automatically checking required trainings, then granting access once trainings are completed. ### 3. Develop applications within hours **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit P. | Software Engineer - ServiceNow, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about ServiceNow App Engine?** I love the addition of new ServiceNow Studio and Now Assist for Creator - It has been a game changer, you can build skeleton of app using just prompts now. **What do you dislike about ServiceNow App Engine?** Now Assist for Creator doesn't work inside App Engine. Hope it can be smoothly integrated. **Recommendations to others considering ServiceNow App Engine:** This is a great tool to build custom applications for your business needs, definitely worth a try! **What problems is ServiceNow App Engine solving and how is that benefiting you?** Time efficiency, reduced complexity - Earlier, the applications were taking a lot of time to build, and you needed prior experience of coding, AES solves both of these challenges. It's also very easy to move configurations from one instance to another without using update sets. ### 4. Empowering Automation with Seamless Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Mirza Toheed A. **Reviewed Date:** August 09, 2025 **What do you like best about ServiceNow App Engine?** I love how ServiceNow App Engine streamlines business processes, making it easier to manage tasks across various departments. Its seamless integration with other enterprise tools and robust automation capabilities stand out, allowing for efficient workflow management. I find the straightforward setup process with user-friendly interfaces and effective documentation very helpful, as it makes app development accessible even without deep technical knowledge. Additionally, the drag-and-drop interface simplifies app creation, making it user-friendly for non-technical team members. Also, the platform's cloud-based infrastructure offers scalability and strong security features, crucial for our sensitive data management. **What do you dislike about ServiceNow App Engine?** I dislike that some initial configurations for integration and customization took a bit of time to fully optimize. Although the setup was generally smooth, optimizing these aspects was more time-consuming than expected. Additionally, I would choose to buy the enterprise plan again if I had a choice now, implying some limitations in the features available in my current plan. **What problems is ServiceNow App Engine solving and how is that benefiting you?** I use ServiceNow App Engine to automate workflows and reduce manual process delays, enhancing efficiency. It integrates well with enterprise systems, eliminating data silos. Its customization and security features cater to our evolving needs, ensuring a scalable, compliant infrastructure for business growth. ### 5. Easy and powerful platform for building business apps **Rating:** 5.0/5.0 stars **Reviewed by:** Naved A. | Servicenow Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about ServiceNow App Engine?** ServiceNow App Engine offers an intuitive low-code environment, which makes it easy to develop and automate business workflows without deep coding knowledge. The platform provides extensive templates and integration options, allowing for seamless connection with existing systems. Its dashboard and analytics tools help track app performance effectively. The App Engine also benefits from strong customer support, frequent updates, and a large set of out-of-the-box features, which speed up implementation and deployment. **What do you dislike about ServiceNow App Engine?** Some advanced customizations may require specialized ServiceNow expertise, making onboarding for new developers a bit challenging. The licensing cost can be significant for small or medium-sized businesses. There can also be a learning curve for users unfamiliar with ServiceNow's interface, and at times, system performance can lag during heavy usage or large data processing. **What problems is ServiceNow App Engine solving and how is that benefiting you?** ServiceNow App Engine helps centralize and automate manual business processes, drastically reducing paperwork and turnaround times. It addresses communication gaps between departments by providing a unified workflow platform, leading to fewer errors and delays. With automation and real-time tracking, teams can respond more quickly to business needs, and managers gain better visibility and control over operations. As a result, productivity increases, costs are reduced, and stakeholders experience higher satisfaction. ### 6. Low Code easy to develop **Rating:** 5.0/5.0 stars **Reviewed by:** Atharva B. | Senior Technical Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about ServiceNow App Engine?** ServiceNow App Engines are easy to use, realiable and easy to maintain and helps business to create Custom workflows other then OOB to optmize the businessServiceNow App Engines offer a streamlined approach to building applications within the platform. These engines are designed to be both user-friendly and highly reliable for various operational needs. They facilitate the creation of custom workflows, enabling businesses to tailor their processes efficiently. Furthermore, these applications are structured to ensure ease of maintenance and ongoing operational support. Ultimately, ServiceNow App Engines help streamline the construction of software to meet specific business requirements. **What do you dislike about ServiceNow App Engine?** complexity, high cost, and potential performance issues with integrations. Customization can be difficult and time-consuming, and the platform can be challenging for new users to learn **What problems is ServiceNow App Engine solving and how is that benefiting you?** ServiceNow App Engine addresses the problem of inefficient, manual business processes by providing a low-code platform for building custom applications and workflows ### 7. Technical consultant in serviceNow **Rating:** 5.0/5.0 stars **Reviewed by:** Radha D. | Senior System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about ServiceNow App Engine?** It is user friendly and easy to understand also it have many features and we can use ServiceNow for many uses. We can integrate with other applications also. also features like we can create one time and use again and again. It provides no code capability and I like the reusable templates and components that speed up development and ensure consistency across apps. Ease of implementation. customer supports and frequency of use. **What do you dislike about ServiceNow App Engine?** Nothing is there to dislike in ServiceNow. **What problems is ServiceNow App Engine solving and how is that benefiting you?** ServiceNow App Engine is helping us solve the problem of manual and time-consuming processes. Earlier, our teams had to depend on spreadsheets and emails for approvals, requests, and tracking, which created delays and errors. With App Engine, we can quickly create low-code workflows and apps that automate approvals, integrate with other systems, and provide real-time visibility. ### 8. NoOps Freedom: Focus on Writing Code **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ServiceNow App Engine?** By removing the need for server provisioning, configuration, and patching, it allows for a "NoOps" experience where the focus remains entirely on writing code. **What do you dislike about ServiceNow App Engine?** ServiceNow applications very often require integrations with external systems. Poor integration strategy and planning **What problems is ServiceNow App Engine solving and how is that benefiting you?** It enables the creation of custom, low-code applications to digitize manual processes, including unique request workflows. ### 9. A Developer’s First Week with ServiceNow App Engine Studio **Rating:** 4.0/5.0 stars **Reviewed by:** Akshay S. | Application Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about ServiceNow App Engine?** As a developer exploring ServiceNow App Engine Studio for the first time, I was impressed by how intuitive and fast it was to build and deploy apps. The platform offers a smooth learning curve with a well-structured interface, making implementation quick—even for moderately complex workflows. It balances low-code convenience with the flexibility to script when needed, and its deep integration with the ServiceNow ecosystem makes it ideal for internal tools. With solid support, a rich feature set, and seamless integrations, it's become a reliable option in my toolkit for building efficient, secure apps without starting from scratch every time. I still value full-code power. But with App Engine Studio, I can save that for when it matters most — and spend less time on plumbing and more on solving real problems **What do you dislike about ServiceNow App Engine?** While App Engine Studio is great for getting apps up and running quickly, I found some limitations as a developer. Customization beyond the basics can feel restrictive, especially when working around platform constraints or trying to implement more advanced UI logic. The interface, though user-friendly, can become cluttered with too many nested options, and performance occasionally lags with larger apps. Documentation is extensive but sometimes overly complex or fragmented, making deeper configurations harder to navigate. Also, while integrations within ServiceNow are smooth, connecting to external systems often requires more effort and deeper platform knowledge than expected. **What problems is ServiceNow App Engine solving and how is that benefiting you?** ServiceNow App Engine solves the problem of slow, fragmented app development for internal business processes. Instead of spending weeks building infrastructure, handling security, or maintaining scattered tools, I can now deliver workflow-driven apps quickly and reliably. It streamlines repetitive tasks like approvals, forms, and data management while ensuring everything stays within enterprise-grade governance and compliance standards. For me as a developer, this means less time on boilerplate code and more focus on solving real business problems — all while accelerating delivery and reducing technical debt. ### 10. Unlock Automation at Scale with ServiceNow App Engine **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about ServiceNow App Engine?** ServiceNow has added lot of new features in the app engine such as table builder, AI based app creation which reduces the time. We can now use Agentic AI playbooks in this. Good UI for checking the pending requests etc. **What do you dislike about ServiceNow App Engine?** The learning curve could be sometimes complex for users without coding knowledge. So ServiceNow should provide some videos, blogs for the new features they are releasing. **What problems is ServiceNow App Engine solving and how is that benefiting you?** Have used flow designer extensively as an alternative to complex workflows with more effortless drag and drop capability ### 11. Effortless Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about ServiceNow App Engine?** Ease of use, Ease of implementation, customer support, Frequency of use, Number of features, Ease of integration, Easy to do the code changes, easy to edit **What do you dislike about ServiceNow App Engine?** ServiceNow App Engine can feel overly complex, with steep learning curves and limited flexibility for rapid, lightweight app development, ServiceNow App Engine remains heavy to configure **What problems is ServiceNow App Engine solving and how is that benefiting you?** ServiceNow App Engine solves fragmented workflows by centralizing processes, automating tasks, and enabling low-code apps—boosting efficiency, reducing manual errors, and accelerating innovation. ### 12. Seamless Low-Code Development with Helpful AI Assist **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about ServiceNow App Engine?** Seamless low code development framework and AI assist features **What do you dislike about ServiceNow App Engine?** UI can be better and workflows can be improved **What problems is ServiceNow App Engine solving and how is that benefiting you?** Custom app development and deployment across hybrid systems ### 13. Créate custom legacy apps **Rating:** 4.5/5.0 stars **Reviewed by:** Alberto R. **Reviewed Date:** May 07, 2026 **What do you dislike about ServiceNow App Engine?** The problems using do main separation in the instance ### 14. Powerful Custom App Building with Seamless Enterprise Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow App Engine?** Ability to build custom app solutions which can seamlessly interact with the enterprise **What do you dislike about ServiceNow App Engine?** It is not truly low code, has some significant development effort involved **What problems is ServiceNow App Engine solving and how is that benefiting you?** We focus on building out custom solutions for our customers and the platform has capabilities to support end to end process automation ### 15. App Engine Makes It Easy for Beginners to Get Started **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow App Engine?** One of the main upsides of using App Engine is how easy it is for beginners to get started and use it effectively. **What do you dislike about ServiceNow App Engine?** It can be tricky to implement when the instance is more custom **What problems is ServiceNow App Engine solving and how is that benefiting you?** It allows us to create apps quickly which reduces turnaround time ### 16. Powerful and flexible platform for building tailored business solutions. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about ServiceNow App Engine?** I like that ServiceNow App Engine allows building and customizing applications without deep coding expertise. Its intuitive interface, strong automation features, and seamless integration with other ServiceNow modules make it easy to streamline processes and boost productivity. The platform is highly scalable, secure, and adaptable to various business needs. **What do you dislike about ServiceNow App Engine?** The platform can be costly for smaller organizations, and the initial setup or configuration may require significant time and planning. Some advanced features need deeper ServiceNow knowledge, and performance can vary if applications are not optimized properly. **What problems is ServiceNow App Engine solving and how is that benefiting you?** ServiceNow App Engine helps in quickly developing and deploying custom business applications that automate workflows, reduce manual tasks, and improve efficiency. It centralizes processes, ensures better collaboration between teams, and integrates seamlessly with other systems. This has benefited me by saving time, reducing errors, and delivering solutions faster to meet business needs ### 17. Simplifying work through automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about ServiceNow App Engine?** rapid application development, unified platform **What do you dislike about ServiceNow App Engine?** limited flexibilities for complex application, debugging limitations **What problems is ServiceNow App Engine solving and how is that benefiting you?** one place to submit and manage requests. ### 18. ServiceNow App Engine Review: Fast Development, Steep Learning **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham G. | ServiceNow Solution Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about ServiceNow App Engine?** It has basically made life of users as well as developers easy. The best things I like about ServiceNow App Engine are as below - 1. Fast app development with low-code tools 2. Strong workflow automation and integration 3. Scalable and secure **What do you dislike about ServiceNow App Engine?** The below are the challenges I have seen while dealing with the customers - 1. High Cost and Licensing Complexity 2. Performance Lag in Complex Workflows 3. Requires training for full potential **What problems is ServiceNow App Engine solving and how is that benefiting you?** 1. Our organizations and customers rely on spreadsheets, emails, and siloed systems for workflows—leading to delays, errors, and lack of transparency. This is one of the area where AI is benefitted. 2. Traditional app development is time-consuming and requires skilled developers. Many teams face bottlenecks due to limited IT capacity. This is one of the problem that is solved. ### 19. ServiceNow App Engine studio **Rating:** 5.0/5.0 stars **Reviewed by:** Vignesh K. | SERVICENOW SENIOR SOFTWARE DEVELOPER, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about ServiceNow App Engine?** It is very very use ful to creating a custom application. It is a single pane view. We can easily create a custom app without multiple navigation. Also the ui bbuilder feature are so cool. **What do you dislike about ServiceNow App Engine?** I like most of the part in app engine studio. I did not have anything to dislike. It is a very good component to create a custom application **What problems is ServiceNow App Engine solving and how is that benefiting you?** Using app engine studio we can create an application with low code and it will take only few hours to create a basic application. Also it is very secured. ### 20. An Outstanding experience **Rating:** 5.0/5.0 stars **Reviewed by:** Edwin M. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about ServiceNow App Engine?** What I appreciate most about ServiceNow App Engine is how it democratizes application development—turning complex process automation into something both “citizen developers” and seasoned engineers can tackle side by side. **What do you dislike about ServiceNow App Engine?** On the flip side, ServiceNow App Engine can hit you in the wallet pretty hard once you start stacking on add-ons, and getting truly good at Flow Designer, scoped apps, and all the security quirks takes more than just a weekend hackathon—plus, when you load up on custom tables and integrations, the UI can feel sluggish, upgrades sometimes break your custom code, and if you’re not disciplined your scripting can turn into a tangled mess that’s a nightmare to maintain. **What problems is ServiceNow App Engine solving and how is that benefiting you?** It’s basically nailing the usual headaches of cobbling together approval processes, chasing down updates in ten different spreadsheets, and wrestling with one-off integrations. Instead of manual hand-offs and shadow-IT apps, App Engine gives you a single low-code studio where you click together forms, workflows and integrations—so you can launch a new request or ticketing system in days, not months. ### 21. Easy to Use with Great Onboarding Documentation—Still Early Days **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow App Engine?** ease of use, user friendly and good documentation for on baording **What do you dislike about ServiceNow App Engine?** Not sure at the moment I recently started using it **What problems is ServiceNow App Engine solving and how is that benefiting you?** Make on of our on prem services a CMDB integration available on the app store ### 22. Scalable Enterprise Apps Fast—Minimal Code with Deep Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow App Engine?** It helps me create scalable Enterprise applications with minimal code while still allowing deep customization when needed. **What do you dislike about ServiceNow App Engine?** Promotions of applications is a challenge **What problems is ServiceNow App Engine solving and how is that benefiting you?** It helps me build custom applications with less or minimal code ### 23. App Engine Makes Building Easy-to-Use Custom Applications Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow App Engine?** App Engine makes it easy to build custom applications that are easy to use for the business **What do you dislike about ServiceNow App Engine?** Usability for non citizen developers can be improved **What problems is ServiceNow App Engine solving and how is that benefiting you?** Making quick and custom apps to support the business ### 24. Powerful tool for building and automating workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Siddharth P. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about ServiceNow App Engine?** ServiceNow App Engine is great for creating custom applications without heavy coding requirements. It streamlines workflow automation and integrates seamlessly with other systems, making business processes more efficient. The low-code/no-code capabilities are very user-friendly and allow teams to quickly adapt to changing needs. It’s scalable, secure, and perfect for organizations looking to digitize and automate tasks. **What do you dislike about ServiceNow App Engine?** While the platform is powerful, the initial learning curve can be steep for new users. Some advanced configurations require technical knowledge, which might be challenging for non-technical teams. Additionally, licensing costs can be high for smaller organizations. **What problems is ServiceNow App Engine solving and how is that benefiting you?** ServiceNow App Engine helps streamline and automate manual processes, reducing inefficiencies and errors. It enables us to build custom applications quickly using low-code tools, which speeds up deployment and reduces dependency on developers. This has improved productivity, reduced turnaround times, and enhanced overall workflow management. ### 25. Ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow App Engine?** The ability to code in easily and use build agent. **What do you dislike about ServiceNow App Engine?** Sometimes it I struggle to find where things are. **What problems is ServiceNow App Engine solving and how is that benefiting you?** It’s new but we going to work on solving employee onboarding. ### 26. Easy to navigate and well-organized layout **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about ServiceNow App Engine?** There are list of likes that I have, 1. Hustle free update set movement and creation. 2. Global and application specific Code search 3. All in one tabbed environment 4. Deployment tab to review and publish Update sets, Applications. **What do you dislike about ServiceNow App Engine?** Everything looks good, but personally, I feel that while this offers advanced features, it still closely resembles our legacy Studio. So I wonder—why do we have both serving the same purpose? Wouldn't it have made more sense to introduce ServiceNow Studio as an upgrade to the legacy Studio rather than launching it as a separate product? **What problems is ServiceNow App Engine solving and how is that benefiting you?** 1. Update set navigation across application is a huge problem that we addressed now. 2. Ease of creating and managing new and existing custom application. ### 27. App Engine Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about ServiceNow App Engine?** ServiceNow App Engine is a powerful low-code/no-code application development platform that enables organizations to rapidly build, deploy, and scale enterprise-grade applications on the Now Platform. It empowers both professional developers and citizen developers to digitize complex business processes, automate workflows, and create tailored solutions without the need for extensive coding knowledge. In short: ServiceNow App Engine is not just a development tool—it’s a strategic enabler that helps organizations modernize legacy processes, innovate faster, and deliver exceptional employee and customer experiences. **What do you dislike about ServiceNow App Engine?** 1. The cost of App Engine licenses is quite high compared to other low-code platforms. 2.Simple apps are easy, but as soon as requirements grow complex, it can involve server-side scripting, business rules, and integrations. 3.Out-of-the-box UI components are functional but not always modern or visually appealing.Advanced UI customization requires extra effort with Service Portal / UI Builder / custom scripting. **What problems is ServiceNow App Engine solving and how is that benefiting you?** 1. With low-code tools, reusable components, and templates, apps can be built in days/weeks instead of months, reducing development cost and accelerating digital transformation. 2. App Engine digitizes and automates workflows on a single platform, ensuring process consistency, accuracy, and better collaboration across teams. ### 28. As per my real time Exper. App Engine Studio helped me lot to develop custom app, Service portal etc **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjay B. | ServiceNow Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about ServiceNow App Engine?** I would like more this feature in servicenow because 1. It makes developer life easy due to Low-Code and drag & drop features. 2. None technical user( none developer) can easly use this application. 3. It allow us to create Visual workflow. 4. It encurages business users to create Custome Applications without coding. 5. Business User easly can create workspaces. 6.Its is a encouraging users to make work life easy and more productive, scallable with accuracy.. 7. We have lot features to use... Becasue i have recently completed one of project and create custome applications as well as Service Portal and Customer is very impressed with that solutions because it was developed and delivered under estimated time period. 8. It is helpfull for Integrations as well. **What do you dislike about ServiceNow App Engine?** There is no more disadvantages I observed in App Engine Studio. But i feel some. 1. If we will migrating more data then it might accure issues. 2.Its restricting creation of global application just allowing custom scoped applications. 3. As per my experiance i faced little bit navigation confusions. **What problems is ServiceNow App Engine solving and how is that benefiting you?** It reduce the time, Manpower and extra efforts. It gives a correct and effective results so that Business productivity will increase. Because product is deploying fast compare to previous experiances.. ### 29. My Experience with ServiceNow App Engine **Rating:** 3.5/5.0 stars **Reviewed by:** Moustafa Medhat A. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2022 **What do you like best about ServiceNow App Engine?** Including AI agents and workflow automations is making my work super easier. I really like that ServiceNow keeps improving the low code capabilities and also allowing me to design using the help of Generative AI. In general, it takes me less time to develop application on ServiceNow compared to the traditional way. **What do you dislike about ServiceNow App Engine?** I would say Product Accessibility since i have a person who is visually impaired in my team, and he is struggling in using ServiceNow a bit. **What problems is ServiceNow App Engine solving and how is that benefiting you?** ServiceNow App Engine allowed me to create multiple applications related to my field with literally no code experience. Also, it has a lot of collaborative tools, which are very useful for teams. ### 30. Flexible and Scalable Low-Code Platform for Enterprise Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about ServiceNow App Engine?** ServiceNow App Engine offers a powerful low-code and no-code development environment that enables both technical and non-technical users to rapidly build, deploy, and maintain business applications. The drag-and-drop Flow Designer, coupled with reusable components and integration capabilities, makes it easy to automate workflows across different departments. The platform’s tight integration with the ServiceNow ecosystem (ITSM, HRSD, CSM, etc.) allows for seamless data sharing and consistent user experiences. Its governance and security features ensure that even large organizations can confidently scale their custom apps without compromising compliance. **What do you dislike about ServiceNow App Engine?** While the platform is robust, the learning curve for new users—especially those unfamiliar with the ServiceNow ecosystem—can be steep. Advanced configurations often require scripting knowledge in JavaScript, which may limit “true” no-code development for complex requirements. Additionally, licensing costs can be high for small or mid-sized organizations, and performance can occasionally be impacted when handling very large datasets or highly complex flows. **What problems is ServiceNow App Engine solving and how is that benefiting you?** ServiceNow App Engine streamlines operations by transforming manual processes into automated, efficient workflows. It connects teams on a single platform, reducing delays, errors, and duplicate work. Low-code tools enable faster app development, while integrations ensure data consistency across systems. Real-time dashboards improve visibility, and governance features maintain compliance. The result is quicker solution delivery, improved collaboration, and reduced IT backlog. ### 31. Your Fast Lane to Enterprise-Grade Applications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about ServiceNow App Engine?** ServiceNow App Engine Studio makes application development incredibly fast and accessible through its intuitive low-code/no-code interface. The ease of implementation means even complex workflows can be built and deployed without heavy coding expertise. I especially appreciate the strong customer support from ServiceNow, which ensures any issues or queries are resolved quickly. Given its flexibility and scalability, I find myself using it frequently for a variety of enterprise use cases, from automation to custom workflow creation. **What do you dislike about ServiceNow App Engine?** While the platform is powerful, there’s a learning curve for beginners—especially when dealing with advanced scripting or integrations. For extremely large datasets or highly customized apps, performance can sometimes lag. Additionally, licensing costs might be a hurdle for smaller organizations aiming to adopt it widely. **What problems is ServiceNow App Engine solving and how is that benefiting you?** ServiceNow App Engine Studio has streamlined the way we design, build, and deploy enterprise applications, eliminating the delays and complexities of traditional development cycles. It helps solve problems such as manual process inefficiencies, siloed workflows, and lack of visibility across departments. By leveraging its low-code/no-code capabilities, we can rapidly prototype and roll out solutions tailored to specific business needs while ensuring governance and compliance. This has resulted in faster turnaround times, improved collaboration between IT and business teams, and measurable cost savings through automation. ### 32. Great platform for building apps fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2025 **What do you like best about ServiceNow App Engine?** I really like how easy it is to build and customize apps without needing to be a full-time coder. The drag-and-drop features save a lot of time, and it connects smoothly with the rest of the ServiceNow platform. It’s helped me automate a lot of manual work and solve problems faster. **What do you dislike about ServiceNow App Engine?** At first it can feel a bit overwhelming, especially if you’re new to ServiceNow or low-code tools. Some of the documentation could be clearer too. Also, the cost can be a bit much for smaller teams. But overall, the benefits definitely outweigh these issues. **What problems is ServiceNow App Engine solving and how is that benefiting you?** It helps us replace manual, repetitive processes with automated workflows. Instead of relying on email chains and spreadsheets, we can build apps that track requests, approvals, and updates all in one place. This saves time, reduces errors, and makes it easier for teams to collaborate. ### 33. Low-code innovation with ServiceNow App Engine **Rating:** 5.0/5.0 stars **Reviewed by:** MANJUSHA J. | Associate Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about ServiceNow App Engine?** I like how quickly I can build apps using drag-and-drop tools while still having the flexibility to add scripts when needed. It speeds up delivery without losing control. **What do you dislike about ServiceNow App Engine?** UI customization options are somewhat limited compared to other low-code tools. **What problems is ServiceNow App Engine solving and how is that benefiting you?** ServiceNow App Engine streamlines legacy processes into scalable low-code apps. It reduces scripting overhead, integrates with Flow Designer, and accelerates deployment of enterprise workflows. ### 34. I found ServiceNow App Engine a great choice if you want to create custom low-code applications **Rating:** 4.0/5.0 stars **Reviewed by:** Shubham B. | Security Researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about ServiceNow App Engine?** Its low code/no-code tools. With that, I can create forms and dashboards quickly without coding. **What do you dislike about ServiceNow App Engine?** User Interface should be improved. Sometimes it feels li'l bit complex. **What problems is ServiceNow App Engine solving and how is that benefiting you?** One of the main problems that ServiceNow App Engine solves is the challenge of creating custom applications on the ServiceNow platform. With its low-code approach, the platform simplifies the process of building and deploying custom applications, which is saving our time and money while also enabling us to create applications that meet our specific needs. Another problem that ServiceNow App Engine addresses is the need for seamless integration with other systems and tools. ### 35. Great for creators to build applications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about ServiceNow App Engine?** I like that App Engine works with other ServiceNow modules (e.g., ITSM, HR, Security Ops) and integrates with external systems via APIs. I also like that as admins we can enforce policies and guardrails (e.g., who can publish apps, data access restrictions). **What do you dislike about ServiceNow App Engine?** Even though App Engine is low-code, understanding data models, ServiceNow structures, and best practices still requires training and while guardrails are in place , managing citizen development across our organization can become complex. **What problems is ServiceNow App Engine solving and how is that benefiting you?** One of the main benefits the App Engine is providing is giving business the the ability to create their applications which greatly speeds up getting new services on our portal especially when we have limited snow resources who would otherwise work on strategic plans than managing development. As mentioned before, it also reduces time-to-market with templates, reusable components, and integration with existing ServiceNow data and workflows. ### 36. App Engin is a Good platform to develop the applications and its user friendly. **Rating:** 4.5/5.0 stars **Reviewed by:** sanjay S. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about ServiceNow App Engine?** It is easy to handle the application in one place and in sequential manners. It is user friendly. **What do you dislike about ServiceNow App Engine?** Some of the challenges we faces like . 1. performance issues for complex applications 2. During complex integration logic. **What problems is ServiceNow App Engine solving and how is that benefiting you?** low code - no code and reducing man power. reducing manual activities etc. ### 37. Smooth sail **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2022 **What do you like best about ServiceNow App Engine?** The AI App Builder integration is a great addition. It makes it much easier to design intelligent workflows without heavy coding and speeds up app delivery. The platform also feels more responsive and stable compared to before. **What do you dislike about ServiceNow App Engine?** Pricing flexibility could be better. Smaller teams or clients often hesitate because the subscription model feels heavy upfront. A more modular pricing or trial option would help adoption. **What problems is ServiceNow App Engine solving and how is that benefiting you?** It helped me build quick POCs in PDI for clients. ### 38. Wonderful Automation Enablement Capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan B. | Business System Administrator ||, Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about ServiceNow App Engine?** In our growing company, automation is a hot topic. Because of this, stakeholders have been looking more towards ServiceNow to help automate and augment our common tasks whenever possible. ATF helped us decrease our upgrade time from a month to a week. Service Portal is becoming the go-to spot to enter requests and explore knowledge articles. Performance Analytics helped us find and understand gaps in our incident and request processes. Perhaps our biggest use case with App Engine is Flow Designer. With Flow Designer, we have quickly changed many of our processes to include functionality with the variety of spokes that are offered. These spokes have helped to speed up requests for software approval and access permission. We have even begun to use it to automate our new hire request process and new hire role based access control. To put it simply, App Engine, especially Flow Designer have quickly become an integral part of many processes within our company. **What do you dislike about ServiceNow App Engine?** We have experienced some high learning curves with features like UI Builder and App Engine Studio. Spokes can be challenging to set up and troubleshoot. **What problems is ServiceNow App Engine solving and how is that benefiting you?** Ability to define processes and stick to them with flow designer. Automating time consuming tasks such as granting/revoking permissions Understanding incident and request gaps and improvement areas. ### 39. Very useful for creating new App without coding **Rating:** 4.5/5.0 stars **Reviewed by:** Sandy B. | Technical Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about ServiceNow App Engine?** ServiceNow App engine has brought an innovation in industry. Even product owners can create an scoped application without having a knowledge of coding. **What do you dislike about ServiceNow App Engine?** Comes with hefty cost. ServiceNow should think about the pricing. **What problems is ServiceNow App Engine solving and how is that benefiting you?** Earlier to create any app, we had to create custom tables, roles, forms at different places but with App Engine, you can create a whole app with only few clicks. System is able to transform the data as well in app tables. ### 40. Amazing Features Loved Everything **Rating:** 5.0/5.0 stars **Reviewed by:** DURGA PRASAD K. | ServiceNow Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about ServiceNow App Engine?** As a developer i would like to add few things which i would like in app engine studio * The first one would be the experiences which we can create it provides different personas viewing and use it always feels good * The second one could be automation using workflows which is truly amazing that helped me a lot in my work * The last thine would be security which impressed me a lot and proving acess couldn't be that much easy as before. **What do you dislike about ServiceNow App Engine?** Lets look at the things i disliked in app engine studio is there is no such thing version controlling which make my development easy while pusing to production environments. Except that i fell all other things are good and we can implement many things with ease. **What problems is ServiceNow App Engine solving and how is that benefiting you?** The benefits that really app engine providing in my working time is when i develop an application and i need to do some scripting previously it takes much time. But with this app engine studio i could do it in very less time and that provide a sufficient time to get into more things ### 41. Low/no code plateform to develop app **Rating:** 5.0/5.0 stars **Reviewed by:** Rajwant P. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about ServiceNow App Engine?** It is low code module within service now that provide our custom app development and well guided, very user friendly and easy to use and monitor **What do you dislike about ServiceNow App Engine?** Ui changes can be done with the help of text means some ai can do ui changes based on user need ,i think that would be a good feature **What problems is ServiceNow App Engine solving and how is that benefiting you?** The task can be eaisly tracked and monitored.We can meet the deadlines eaisly also we are developing and extending the application across organization faster.Thus its meeting the clients requirements. ### 42. ASSEST Custom Application **Rating:** 5.0/5.0 stars **Reviewed by:** Chandrashekhar N. | ServiceNow Technical Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about ServiceNow App Engine?** Low code / No code development helps us to speed up the development Flows helps quickly build automation **What do you dislike about ServiceNow App Engine?** Cross scoping to another global scope tables and licenseing **What problems is ServiceNow App Engine solving and how is that benefiting you?** Application development to have limited visibility and control to dedicated groups.. ### 43. One stop shop for Everybody ! **Rating:** 5.0/5.0 stars **Reviewed by:** Sanket B. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about ServiceNow App Engine?** Recently so many new features ServiceNow has introduced in App Engine Studio which makes very easy to create a new custom app, load the data, create a form etc within one application scope. **What do you dislike about ServiceNow App Engine?** It'll be interesting to see how ServiceNow maintains the quality and support for App Engine Studio. **What problems is ServiceNow App Engine solving and how is that benefiting you?** Most of the stuff which requires for any new application is plug and play through App Engine Studio. No need to go to classsic menu and create a multiple components manually for every new application. ### 44. App development at your finger tips! **Rating:** 5.0/5.0 stars **Reviewed by:** Sumanth Reddy K. | Technical Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about ServiceNow App Engine?** One of the most important thing that I like about the App Engine is the ease of doing business that is building at your finger tips. The interactive interface, the user-friendly components, the ease of integrating the apps that were created with the source control like GitHub and many more that contribute to the ease of Implementation makes the best of ServiceNow App Engine. With these cool features, the frequency of using App Engine is increasing rapidly and with the customer support around, I thing it is one of the best in ServiceNow. **What do you dislike about ServiceNow App Engine?** Well, there is nothing pretty much that I dislike or downsides about ServiceNow App Engine, I personally feel that it can be embedded with advanced capabilities to build large scale apps, though it is intended for pro-code developers. **What problems is ServiceNow App Engine solving and how is that benefiting you?** Ease of building, even low or pro code developers can now build apps easily. ### 45. ServiceNow App Engine is a very nice platform that helps to customer a lot. **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjay B. | Senior Developer, Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about ServiceNow App Engine?** 1. Its low-code, accelerated application development for faster. 2. Easy to adaptability 3. Improving user experiences. 4. Implimentation is easy. **What do you dislike about ServiceNow App Engine?** performance issues for complex applications and During complex integration logic. **What problems is ServiceNow App Engine solving and how is that benefiting you?** makes life easier to develop the custom application. ### 46. Creation of custom apps **Rating:** 3.5/5.0 stars **Reviewed by:** ignacio m. | ServiceNow Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about ServiceNow App Engine?** The most useful thing is that in a few steps you can cover everything necessary to create a custom application without overlooking key steps. **What do you dislike about ServiceNow App Engine?** I would like to have more courses or training that teach all the available functionalities. **What problems is ServiceNow App Engine solving and how is that benefiting you?** Creation of custom applications ### 47. Next UI generator with app engine **Rating:** 4.5/5.0 stars **Reviewed by:** rohan p. | Cold Form Steel Detailer, Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2023 **What do you like best about ServiceNow App Engine?** ServiceNow App Engine now features AI-powered development (like Now Assist), low-code tools, and modern DevOps integration (VS Code, Git) for faster, smarter app creation. It boosts productivity, enables collaboration, and simplifies automation across the enterprise. **What do you dislike about ServiceNow App Engine?** ServiceNow App Engine can improve its Git integration, UI customization flexibility, and scalability tools for large apps. Licensing can be complex, and low-code features still have a learning curve for non-developers. More intuitive tools and clearer pricing would enhance the experience. **What problems is ServiceNow App Engine solving and how is that benefiting you?** Business case ### 48. ServiceNow App Engine solves many issues for Government **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2022 **What do you like best about ServiceNow App Engine?** The new AI Agent Fabric is a standout innovation, enabling agents to learn, reason, and collaborate across workflows. This isn’t just automation—it’s adaptive intelligence. Paired with the AI Control Tower, organizations now have a centralized dashboard to monitor agent performance, compliance, and outcomes in real time. **What do you dislike about ServiceNow App Engine?** - Right now, agent behavior is largely pre-configured. Giving users more control to train agents on internal data, workflows, and tone could make them feel less generic and more like true digital teammates. **Recommendations to others considering ServiceNow App Engine:** Easy to learn software, especially for those with little development experience. **What problems is ServiceNow App Engine solving and how is that benefiting you?** We are solving our forms issues. It is taking less time to create and modify forms. Gaining productivity is always a life-saver. ### 49. App Engine Boosts Development **Rating:** 4.5/5.0 stars **Reviewed by:** Sai B. | ServiceNow Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about ServiceNow App Engine?** It's a robust connected application repository that can be used for integrated **What do you dislike about ServiceNow App Engine?** The licensing is very expensive, which does not seem appealing **What problems is ServiceNow App Engine solving and how is that benefiting you?** To use a custom application built in ServiceNow and leverage it as a scoped app. ### 50. Awesome experience with AES **Rating:** 5.0/5.0 stars **Reviewed by:** Singareddy A. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about ServiceNow App Engine?** Impressed with the low-coding platform, where we can achieve things without coding much **What do you dislike about ServiceNow App Engine?** When we got more applications within instance, while loading UI builder sometimes it is getting slow and crashed **What problems is ServiceNow App Engine solving and how is that benefiting you?** Coming to the benefits: creating tables, building ux experiences with just few details ## ServiceNow App Engine Discussions - [What is ServiceNow App Engine used for?](https://www.g2.com/discussions/what-is-servicenow-app-engine-used-for) - 3 comments, 3 upvotes - [Is it possible to make it in Dark Theme ?](https://www.g2.com/discussions/is-it-possible-to-make-it-in-dark-theme-31100864-f804-427a-ae79-e8adac639454) - 2 comments, 1 upvote - [Is it possible to make it in Dark Theme ?](https://www.g2.com/discussions/is-it-possible-to-make-it-in-dark-theme) - 2 comments, 1 upvote - [How can a developer approach this tool more easily ?](https://www.g2.com/discussions/how-can-a-developer-approach-this-tool-more-easily) - 2 comments, 1 upvote - [What are future roadmap we can expect for the app engine studio](https://www.g2.com/discussions/what-are-future-roadmap-we-can-expect-for-the-app-engine-studio) - 1 comment, 1 upvote - [View ServiceNow App Engine pricing details and edition comparison](https://www.g2.com/products/servicenow-app-engine/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A57%3A29+-0500&secure%5Bsession_id%5D=0a4d4d1a-c7b8-41b7-b7d5-b7a5060ca926&secure%5Btoken%5D=c1ea1afa8796009b7db74e94a83dcd4f018e191a6eeac1352eb29bc935f7cdfe&format=llm_user) ## ServiceNow App Engine Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Amazon API Gateway](https://www.g2.com/products/amazon-api-gateway/reviews) - [Assembly](https://www.g2.com/products/assemblysoftware/reviews) - [Azure Boards](https://www.g2.com/products/azure-boards/reviews) - [Azure Pipelines](https://www.g2.com/products/azure-pipelines/reviews) - [Bitbucket](https://www.g2.com/products/bitbucket/reviews) - [BMC Helix ITSM](https://www.g2.com/products/bmc-software-bmc-helix-itsm/reviews) - [BVQ](https://www.g2.com/products/bvq/reviews) - [Compliance Manager GRC](https://www.g2.com/products/compliance-manager-grc/reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - [Dynamics 365 Marketing](https://www.g2.com/products/dynamics-365-marketing/reviews) - [Gemini](https://www.g2.com/products/google-gemini/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - [IntelliJ IDEA](https://www.g2.com/products/intellij-idea/reviews) - [Ivanti Neurons for ITSM](https://www.g2.com/products/ivanti-neurons-for-itsm/reviews) - [Jamf](https://www.g2.com/products/jamf/reviews) - [Jenkins](https://www.g2.com/products/jenkins/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Nexthink](https://www.g2.com/products/nexthink/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [Oracle Primavera](https://www.g2.com/products/oracle-primavera/reviews) - [Parallels Mac Management for Microsoft SCCM](https://www.g2.com/products/parallels-mac-management-for-microsoft-sccm/reviews) - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) - [REST](https://www.g2.com/products/rest/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) - [Saviynt](https://www.g2.com/products/saviynt-saviynt/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [SharePoint Integration](https://www.g2.com/products/sharepoint-integration/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [So Video AI](https://www.g2.com/products/so-video-ai/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [Tally](https://www.g2.com/products/tally-forms-tally/reviews) - [UCF Common Controls Hub API](https://www.g2.com/products/ucf-common-controls-hub-api/reviews) - [VISTAlution Automotive](https://www.g2.com/products/vistalution-automotive/reviews) - [Visual Studio](https://www.g2.com/products/visual-studio/reviews) - [Zoom Virtual Agent](https://www.g2.com/products/zoom-virtual-agent/reviews) ## ServiceNow App Engine Features **Functionality** - Ease of Use - File Management - Multi-Language Support - Customization - Straight-Out-the-Box Functionality - Help Guides - Patching & Updates **Agentic AI - Mobile Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Generation and Interpretation - AI App Builder** - Prompt Understanding - Backend Logic Creation - UI Generation - Context Awareness **Application Design** - UI Code Extending - Programming Code Extending - Customized Branding - Application Templates - Workflows **User Interface Design** - WYSIWYG Editor - Customized Branding - App Templates - Workflow Management **Generated Application Quality - AI App Builder** - Scalability - Out-of-the-Box Functionality - Design Customization - Data & API Integration **Data Control** - Data Migration - Data Synchronization - Data Security **Data Control** - Data Migration - Data Synchronization - Data Security **Publishing** - Application Deployment - Platform Compatability - Lifecycle Management **Publishing** - Application Deployment - Platform Compatibility - Lifecycle Management **Agentic AI - Low-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - No-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance ## Top ServiceNow App Engine Alternatives - [OutSystems](https://www.g2.com/products/outsystems/reviews) - 4.5/5.0 (1,622 reviews) - [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) - 4.3/5.0 (558 reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews)