---
title: ServiceNow App Engine Reviews
meta_title: 'ServiceNow App Engine Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1155 reviews by the users' company size, role or industry
  to find out how ServiceNow App Engine works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1155
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: Rapid Application Development (RAD)
  url: https://www.g2.com/categories/rapid-application-development-rad
---


# ServiceNow App Engine Reviews
**Vendor:** ServiceNow  
**Category:** [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1,155
## About ServiceNow App Engine
ServiceNow App Engine is a low-code application development platform designed to facilitate the creation, management, and evolution of custom enterprise workflow applications. This innovative solution integrates both no-code and pro-code environments, enabling users to harness the power of artificial intelligence to streamline the software development process. By employing a coding-by-intent approach, App Engine allows teams to convert natural language inputs into functional applications, making it accessible for a wide range of users, from professional developers to business technologists. The platform serves two primary functions: build-time development and runtime operations. During the build phase, the Build Agent utilizes natural language processing to generate essential application components, such as tables, forms, logic, and user interfaces, all tailored to align with existing enterprise data models and templates. Professional developers can leverage ServiceNow Studio for advanced customization and extension, while business technologists can create applications in the Creator Studio, a fully no-code environment equipped with built-in guardrails to ensure compliance with enterprise standards. This dual approach enables organizations to rapidly develop applications that meet their specific workflow needs. At runtime, App Engine operates on the ServiceNow AI Platform, providing automatic governance, security policies, and performance management. This unified platform connects workflows, data, integrations, and user experiences, eliminating the challenges often associated with tool sprawl. The App Engine Management Center plays a crucial role in maintaining governance through established data models, security rules, and templates, ensuring that all applications adhere to organizational standards. Key capabilities of ServiceNow App Engine include the AI-assisted Build Agent for application creation, the Test Agent for generating automated tests and validating changes, and the App Engine Management Center for governance. These features collectively enhance the development process, allowing organizations to modernize and consolidate manual workflows that may currently rely on outdated tools like spreadsheets and email. By accelerating release cycles and improving application quality, App Engine supports organizations in achieving measurable outcomes in development speed, cost reduction, and productivity gains. ServiceNow&#39;s App Engine has established itself as a leader in the low-code application platform space, recognized in the Gartner Magic Quadrant for six consecutive years. Trusted by 85% of the Fortune 500, organizations such as Yokogawa Electric Korea, Hitachi Vantara, and Canada Life utilize App Engine to enhance their custom application delivery processes, demonstrating the platform&#39;s effectiveness in addressing complex enterprise needs.



## ServiceNow App Engine Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of ServiceNow App Engine, enabling quick development with drag-and-drop simplicity. (88 reviews)
- Users appreciate the **low-code app development** of ServiceNow App Engine, enabling faster and cleaner application creation. (79 reviews)
- Users appreciate the **low-code flexibility** of ServiceNow App Engine, enabling quick app creation for all users. (66 reviews)
- Users love the **easy creation** feature of ServiceNow App Engine, enabling rapid app development with minimal coding. (65 reviews)
- Users appreciate the **fast app development** capabilities of ServiceNow App Engine, making development easy and intuitive. (63 reviews)
- No Coding (57 reviews)
- Automation Excellence (47 reviews)
- Automation Ease (45 reviews)
- Efficiency Improvement (44 reviews)
- Integration Capabilities (42 reviews)

**What users dislike:**

- Users find the **steep learning curve** of ServiceNow App Engine challenging, especially with configuration and customization complexities. (50 reviews)
- Users find the **learning difficulty** of ServiceNow App Engine can hinder onboarding and usage for newcomers. (39 reviews)
- Users find the **licensing costs high** , particularly challenging for smaller organizations, impacting overall satisfaction with ServiceNow. (34 reviews)
- Users face **limited customization options** in ServiceNow App Engine, which hinders flexibility and performance for advanced use. (33 reviews)
- Users experience **slow performance** in complex workflows, which hampers the overall efficiency of the ServiceNow App Engine. (33 reviews)
- Cost Issues (31 reviews)
- Users face **limited features** in ServiceNow App Engine, restricting their ability to perform more complex tasks effectively. (26 reviews)
- Performance Issues (25 reviews)
- Users find the **missing features** in ServiceNow App Engine limit its capability for more complex tasks. (21 reviews)
- Users find the **interface complex and hard to navigate** , making the overall experience less user-friendly. (20 reviews)

## ServiceNow App Engine Reviews
  ### 1. Powerful Low-Code Platform, but Complexity and Customization Make Maintenance Hard

**Rating:** 2.5/5.0 stars

**Reviewed by:** Faizan A. | Outsystems Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2026

**What do you like best about ServiceNow App Engine?**

One of the things I like about the ServiceNow App Engine is how quickly it enables application development through its low-code capabilities. It streamlines the process of building custom business applications, while still maintaining enterprise-grade scalability and security.

**What do you dislike about ServiceNow App Engine?**

One challenge I see with ServiceNow is the platform’s complexity, especially when you’re working with highly customized implementations. Extensive customization can make upgrades and ongoing maintenance more difficult and time-consuming. Additionally, some advanced features require specialized knowledge, which can create a steep learning curve for new developers.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

ServiceNow App Engine addresses the challenge of quickly building and deploying custom business applications without requiring extensive traditional coding. It offers a unified platform for workflow automation, data management, and application development, helping organizations digitize manual processes and cut down on operational inefficiencies. From my perspective as a developer, App Engine is especially valuable because it speeds up development with low-code tools, reusable components, and built-in integrations. As a result, I can spend more time on problem-solving and less time rebuilding foundational functionality from scratch.

  ### 2. Strong workflow capabilities but still needs improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Chandra L. | Senior Analyst, Enhanced Analytics, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about ServiceNow App Engine?**

What impressed me most was the ability to build workflow-based internal apps relatively quickly while still maintaining structure and governance. ServiceNow App Engine felt particularly strong for processes like request handling, approvals, task tracking, and cross-team handoffs. I appreciated that it wasn't just a basic low-code builder but part of a broader enterprise platform with built-in automation and reporting capabilities.

**What do you dislike about ServiceNow App Engine?**

The main downside I noticed was the complexity. ServiceNow App Engine seemed very capable, but also somewhat heavy for smaller or simpler workflow needs. During evaluation, it felt like getting the most value from it would require dedicated platform knowledge, clear governance, and careful planning around integrations and app design. It may not be the best fit for teams looking for a quick, lightweight low-code tool without much setup.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

ServiceNow App Engine helps solve the problem of managing internal workflows that are otherwise handled through spreadsheets, email threads, or manual follow-ups. It can centralize request intake, approvals, task tracking, and reporting in one governed platform. The main benefit I saw was better visibility into process status, clearer ownership, and less manual coordination across teams.

  ### 3. Low Code Flexibility Needs Better Onboarding

**Rating:** 2.5/5.0 stars

**Reviewed by:** Kyle P. | Frontend Developer (Unpaid), Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about ServiceNow App Engine?**

I like that with ServiceNow App Engine, I can work in a low code environment, which is similar to using WordPress or Wix, allowing me to drag and drop components easily without needing to code. It also offers AI integration and workflow automation, which helps those of us who are not tech-savvy. The platform provides a collaborative environment, ensuring scalability and boosting development speed.

**What do you dislike about ServiceNow App Engine?**

I think that the environment could be improved with the use of a tutorial for new users on how to use the platform and what they are using the platform for. It's a new platform that I had to learn and get used to and find where everything is.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

I use ServiceNow App Engine for its low/no code environment, allowing me to drag and drop items for design. It integrates AI and automates workflows, making it suitable for non-tech users and speeding up development.

  ### 4. Easy CI/CD Integration and Validations, but Limited Third-Party Testing Support

**Rating:** 3.0/5.0 stars

**Reviewed by:** manvi a. | Computer Teacher, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about ServiceNow App Engine?**

I studied about ATF Service now automated test framework.this i like the most as this auromated platform upgrades and form validations and its super easy yo integrtaes with popular CI/CD pipeline

**What do you dislike about ServiceNow App Engine?**

The major dislike or pain point is its not allowing the 3rd party integration testing like We have to use limited ATF resources but not allowing us to integrate the existing automated tools available.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

Automated Test Framework is excelent native tool for service now and various test cases we can write.It will benefits automation testers like me to eliminate writing manual test cases again and again

  ### 5. It’s usefull

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jessica V.

**Reviewed Date:** May 05, 2026

**What do you like best about ServiceNow App Engine?**

It can be useful in some circumstances it would be nice if there was one tool and one workspace that integrated all the items that are needed

**What do you dislike about ServiceNow App Engine?**

The learning curve can be steep for non-technical users despite the low-code promise. Licensing costs are high, and customizations can become difficult to maintain across platform upgrades. Debugging complex workflows also lacks intuitive tooling.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

ServiceNow App Engine helps us digitize and automate manual business processes without heavy custom development. It reduces our reliance on IT for routine app builds, speeds up delivery of internal tools, and centralizes workflows within our existing ServiceNow environment.

  ### 6. Easy Custom App Creation, but process and Roles need a lot of work

**Rating:** 2.5/5.0 stars

**Reviewed by:** Sunil K. | Platform Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2026

**What do you like best about ServiceNow App Engine?**

Easy way to create custom scope apps. Links to ServiceNow studio which is easy to use. Community developers do not need to be expert developers. Creating ACLs is easy.

**What do you dislike about ServiceNow App Engine?**

Is not programmed for New Versions and Production support model. 
Scoped Admin does not work well at all. 
Causes issues if Admin and delegated dev admin roles are provided.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

Ability to put functionalities in scopes and increasing our support/implementation bandwidth. Also the fact that development in the scope will not affect the platform

  ### 7. Great Features, Licensing Needs Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Victor P. | Manager, Servicenow, Enterprise (> 1000 emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about ServiceNow App Engine?**

I find that ServiceNow App Engine allows me to have a business problem and solve it by creating an app easily. I like the upgraded ServiceNow studio because it makes it easy to follow and offers a unified place to get to files. I also appreciate the quick links and how the tabs make it easier to access different work.

**What do you dislike about ServiceNow App Engine?**

Licenses to use it seem to be an issue. It feels terrible that it's not part of the platform feature if a company has the platform ITSM but doesn't have the license. The initial setup was a bit challenging.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

ServiceNow App Engine allows me to solve business problems by easily creating apps.

  ### 8. Solid Functionality, but Overall Experience Needs Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Farrah F. | Senior Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2026

**What do you like best about ServiceNow App Engine?**

What i l ike best about ServiceNow App Engine is Functionality of the ServiceNow App Engine, reducing development time. Allowing delegation of work. New Skills to learn. New Functions to use

**What do you dislike about ServiceNow App Engine?**

What I  dislike about ServiceNow App Engine is how to get it into our current setup. How to fit it into a current Instance, how to use it in our current frame work. How it stop it being used uincorrectly

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

The problems is ServiceNow App Engine solving is Creating new Apps. It's benefiting me by creating new apps, less code. New Skills to learn. New Functions to use

  ### 9. Easy to Use and Low-Skill Friendly

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Investment Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2026

**What do you like best about ServiceNow App Engine?**

I like the ease of use.  I like that it does not take high skill level to accomplish the work.

**What do you dislike about ServiceNow App Engine?**

It is not the most flexible of tools and I could see for larger organizations it might be a bit too expensive or complicated.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

It helped our team streamline workflow when we used it which benefited me by allowing for a more organized, efficient project experience.

  ### 10. Strong Automation with learning

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about ServiceNow App Engine?**

Easy workflow automation, built in security governance and there is overall a low code platform with enterprise level option for long term expansion and capabilities.

**What do you dislike about ServiceNow App Engine?**

The main challenge is that is not a plug in and ready to go, meaning the cost and governess and overallarchitecture knowledge of the team must be strong enough to cope with implementation and ownership. BUT this structure for some teams is actually a strneght, I am looking from an enteprise level point of view with the needs we have.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

Overall it helps our team to be more structured and coordinated using the bigger picture taht connects ti our strategy and delivery, while supports governess. Before we were more re-active and did not have a well optimised administrative process.

  ### 11. ServiceNow APP engine offers a simplified way

**Rating:** 3.0/5.0 stars

**Reviewed by:** Robert P.

**Reviewed Date:** May 06, 2026

**What do you like best about ServiceNow App Engine?**

ServiceNow App Engine offers a simplified way to introduce an organization to how it can leverage AI at an industry level.

**What do you dislike about ServiceNow App Engine?**

It’s easy to use for building within ServiceNow and it makes the overall process feel straightforward.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

Helps to create a foundation and speed up development.

  ### 12. Powerful Low-Code AI App Building, But Costly and Harder to Learn

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about ServiceNow App Engine?**

Service now allows me to create new apps with minimal coding experience, and features strong Ai assistance with regards to its development cycle

**What do you dislike about ServiceNow App Engine?**

It is very costly when being used in limited quantities. Additionally, there is a relatively high learning curve which might take some people aback

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

The service is allowing me to create rapid app prototypes with minimal time

  ### 13. Review

**Rating:** 3.0/5.0 stars

**Reviewed by:** khalil o.

**Reviewed Date:** May 07, 2026

**What do you like best about ServiceNow App Engine?**

It loose us to optimize quick the progression of data quickly

**What do you dislike about ServiceNow App Engine?**

I don’t have any feedback at the moment as we didn’t started using it

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

I am looking forward to seeing how current long data processing will be optimized

  ### 14. Easy to Use, Custom App Solutions

**Rating:** 3.0/5.0 stars

**Reviewed by:** Michelle A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about ServiceNow App Engine?**

I like the ease of use with ServiceNow App Engine and found the initial setup to be easy.

**What do you dislike about ServiceNow App Engine?**

nothing

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

I use ServiceNow App Engine for providing custom apps, and I like its ease of use.

  ### 15. Ease of use

**Rating:** 2.5/5.0 stars

**Reviewed by:** sam h.

**Reviewed Date:** May 07, 2026

**What do you like best about ServiceNow App Engine?**

The ease of use is the biggest reason. It supports us

**What do you dislike about ServiceNow App Engine?**

Most of the issues are internal process issues

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

Being able to create easily and bring others on

  ### 16. Productivity

**Rating:** 2.5/5.0 stars

**Reviewed by:** Maninesh K.

**Reviewed Date:** May 06, 2026

**What do you like best about ServiceNow App Engine?**

Helps in building apps. One stop shop. Fast

**What do you dislike about ServiceNow App Engine?**

It can be little buggy at times which takes time

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

Builds app at one place. Fast and reliable

  ### 17. Flow Designer

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about ServiceNow App Engine?**

Flow designer has helped create custom workflows in our instance without much coding knowledge

**What do you dislike about ServiceNow App Engine?**

Sometimes troubleshooting in Flow Designer can be an issue. Difficult when you run into unfamiliar errors

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

Building complex workflows without coding experience

  ### 18. Servicenow Xanadu Release

**Rating:** 3.0/5.0 stars

**Reviewed by:** Narendra P. | SeeviceNow developer., Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about ServiceNow App Engine?**

It’s easy to create an application quickly and have all the features you need in one place. ServiceNow’s table structure is well-designed and hard to beat. Its simple and user-friendly design makes it easy to use.

**What do you dislike about ServiceNow App Engine?**

The nested structure can be confusing. Setting up the workspace is harder than using the standard user interface, even though all the information about the agent is gathered in one place.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

It's making contribution in automating the business process,Hence making the time required to resolve the incident, problem,change.

  ### 19. Very intuitive, but UI Builder is too complicated

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about ServiceNow App Engine?**

Love that it takes low code approach, and drag and drop. UI Builder is a bit difficult to understand for beginners, need more resources on UI builder

**What do you dislike about ServiceNow App Engine?**

Nothing, its awesome 👌. Well, a little improvements never hurt

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

It provides easy interface to create an application and customise it with low code approach

  ### 20. AppEngine requires tech-savvy Citizen Developers

**Rating:** 2.5/5.0 stars

**Reviewed by:** Volodymyr A. | Independent Solutions Architect, ServiceNow Consultant, Technical Trainer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about ServiceNow App Engine?**

Created a Citizen Developer Program at two clients over the last three years. The AppEngine is a good fit if the organization is tech-savvy enough. However, employees need training in the SN ecosystem.

**What do you dislike about ServiceNow App Engine?**

Use IH transactions when the user consistently synchronizes data along the CI/CD pipeline.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

Reduced the size of the backlog, involved the right people with the necessary domain knowledge (removed the Business Analyst from the process). Freed developers from requests like "let's try this workflow". However, the organization must have a very strong governance process to manage requests.

  ### 21. App Engine changes migration is not flexible as update sets

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about ServiceNow App Engine?**

It highlights best selective options that are only needed to develop set of tables and logics aka app so it reduces confusion for new developers or non developers. it reduces time for some scenarios like uploading data that creates table etc.

**What do you dislike about ServiceNow App Engine?**

When pushing changes from one instance to another, developer do not have control or awarenes of the changes that are being pushed and conflicts that rise so developer can review and take necessary action before one committes.App engine is not free out of the box. With all this(as these 2 were major from my perception.) I'm not much liking it.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

I assume you can create unlimited custom tables with no cost.

  ### 22. Tool for new developers

**Rating:** 3.0/5.0 stars

**Reviewed by:** Mah S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about ServiceNow App Engine?**

ServiceNow's App Engine is a powerful tool that has greatly enhanced our workflow automation capabilities. With its comprehensive features and seamless integration with the ServiceNow platform, it has become an invaluable asset to our organization.

**What do you dislike about ServiceNow App Engine?**

One major drawback is the limited customization options within the App Engine. While it provides pre-built workflows and templates, modifying them to align with unique business processes can be a cumbersome and challenging task.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

The integration of App Engine with the ServiceNow platform is seamless and hassle-free. It leverages our existing ServiceNow instance, enabling us to optimize our workflows without the need for extensive data migration or system changes. The documentation and support provided by ServiceNow have been comprehensive, facilitating a smooth implementation process.

  ### 23. App Engine is a cool toolset for citizen development

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about ServiceNow App Engine?**

UI is user friendly to use. creating tables or other artificats are easy.

**What do you dislike about ServiceNow App Engine?**

controlling of technical debt and standards during development

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

right now it makes developer job easy and we are not yet confident to hand it over to the users directly. Governance is the issue.

  ### 24. Very basis portal, long way to go

**Rating:** 2.5/5.0 stars

**Reviewed by:** D G. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 23, 2023

**What do you like best about ServiceNow App Engine?**

Easy to use for citizen developer, vant customize Much, good community support

**What do you dislike about ServiceNow App Engine?**

Very slow, not so flexible as campares to peers , not sufficient for entrépriser customer .

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

Its is not much use when it vines to Enterprise customer, though its new produkt and lookibgxahwad for future releases

  ### 25. Not for everyone

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2022

**What do you like best about ServiceNow App Engine?**

San Diego release: Flow Templates and the ability for citizen developers to develop Flows from Flow Templates.
The Portal experience that you can create directly from App Engine Studio is more complete than a Portal experience you create directly through UI Builder

**What do you dislike about ServiceNow App Engine?**

No option to create a Service Portal experience (as opposed to a Now Experience Portal) directly through App Engine Studio. Service Portal is still very much a going concern that customers require, there should be an option to use this kind of UI from App Engine Studio. Overall, the capabilities of App Engine Studio often do not meet the complex requirements of many more mature customers.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

As mentioned above, I have only used App Engine for testing and demo purposes as it does not meet the complex requirements of many of the more mature customers that I work with

  ### 26. Impressed and enthusiastic about using AppEngine going forward.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about ServiceNow App Engine?**

The ability to provide low code dev to non-it.

**What do you dislike about ServiceNow App Engine?**

I haven't been able to use it yet in an official capacity.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

I haven't had the chance to implement anything presently thus far as we've just begun using the platform, but the future potential is evident.

  ### 27. Review on ServiceNow App Engine

**Rating:** 3.0/5.0 stars

**Reviewed by:** Nischal N. | Software Development Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about ServiceNow App Engine?**

I like how ServiceNow is a native mobile experience and gives out easy and insightful data. It is a great development environment where we can build, test and implement our apps alike.

**What do you dislike about ServiceNow App Engine?**

There are a few things missing in my opinion. Some of them are issues like Over-customization, Complicated workflows and Outdated Processes, A Resistance to change.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

We are using ServiceNow App Engine to enable forms, questionnaires, emails, chats, etc. All this gives us a customer-friendly self-service portal with our website.

  ### 28. There is still room for growth, but it's on the right track.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Cristhiane G. | Analista de Infraestrutura e ServiceNow, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about ServiceNow App Engine?**

I really like the ability to develop with no/low code within the ServiceNow platform and the attractive design.

**What do you dislike about ServiceNow App Engine?**

I believe there are some points of attention within the App Engine and it could be more intuitive.

**Recommendations to others considering ServiceNow App Engine:**

It's worth installing as it provides unparalleled agility in performance.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

The construction of workflows becomes easier, as does configuring the workspace for general users.

  ### 29. Helpful for low code developers

**Rating:** 2.5/5.0 stars

**Reviewed by:** Subhash A. | Senior Executive - Digital Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about ServiceNow App Engine?**

The UI is good and it's easy to build an app with the templates provided for someone who is not into coding

**What do you dislike about ServiceNow App Engine?**

It's a little difficult to build customized apps if we use the templates provided.

**Recommendations to others considering ServiceNow App Engine:**

Not very customizable if you don't know to code.

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

Tried to build an app to streamline the marketing automation process.

  ### 30. It was ok

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2022

**What do you like best about ServiceNow App Engine?**

The interface was nice and zippy and it was cool to build templates

**What do you dislike about ServiceNow App Engine?**

I disliked that there are unsupported apps and the errors are generic when running into issues

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

No code app building is awesome but I feel like it's not fully ready to be live due to many bugs

  ### 31. App Engine Studio Review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** May 26, 2022

**What do you like best about ServiceNow App Engine?**

The UI was nice as you had tabs for all of the pages.

**What do you dislike about ServiceNow App Engine?**

the error handling was very poor, generic messages weren't helpful

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

It's making building an entire app and experience more simple

  ### 32. Average

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2022

**What do you like best about ServiceNow App Engine?**

I liked the no/less code solutions to create applications

**What do you dislike about ServiceNow App Engine?**

I don't find any features missing from the product

**What problems is ServiceNow App Engine solving and how is that benefiting you?**

I create end-to-end survey application


## ServiceNow App Engine Discussions
  - [What is ServiceNow App Engine used for?](https://www.g2.com/discussions/what-is-servicenow-app-engine-used-for) - 3 comments, 3 upvotes
  - [Is it possible to make it in Dark Theme ?](https://www.g2.com/discussions/is-it-possible-to-make-it-in-dark-theme-31100864-f804-427a-ae79-e8adac639454) - 2 comments, 1 upvote
  - [Is it possible to make it in Dark Theme ?](https://www.g2.com/discussions/is-it-possible-to-make-it-in-dark-theme) - 2 comments, 1 upvote
  - [How can a developer approach this tool more easily ?](https://www.g2.com/discussions/how-can-a-developer-approach-this-tool-more-easily) - 2 comments, 1 upvote
  - [What are future roadmap we can expect for the app engine studio](https://www.g2.com/discussions/what-are-future-roadmap-we-can-expect-for-the-app-engine-studio) - 1 comment, 1 upvote

- [View ServiceNow App Engine pricing details and edition comparison](https://www.g2.com/products/servicenow-app-engine/reviews?filters%5Bnps_score%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-12+15%3A04%3A53+-0500&secure%5Bsession_id%5D=cb40d5c6-ffdc-4c31-bf27-0233e785b214&secure%5Btoken%5D=94cb715a624d3d10cc56e36e3bfb3ab7df56fcd7d26f49b911b47d13d33f17e7&format=llm_user)
## ServiceNow App Engine Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Amazon API Gateway](https://www.g2.com/products/amazon-api-gateway/reviews)
  - [Assembly](https://www.g2.com/products/assemblysoftware/reviews)
  - [Azure Boards](https://www.g2.com/products/azure-boards/reviews)
  - [Azure Pipelines](https://www.g2.com/products/azure-pipelines/reviews)
  - [Bitbucket](https://www.g2.com/products/bitbucket/reviews)
  - [BMC Helix ITSM](https://www.g2.com/products/bmc-software-bmc-helix-itsm/reviews)
  - [BVQ](https://www.g2.com/products/bvq/reviews)
  - [Compliance Manager GRC](https://www.g2.com/products/compliance-manager-grc/reviews)
  - [Confluence](https://www.g2.com/products/confluence/reviews)
  - [Dynamics 365 Marketing](https://www.g2.com/products/dynamics-365-marketing/reviews)
  - [Gemini](https://www.g2.com/products/google-gemini/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [GitLab](https://www.g2.com/products/gitlab/reviews)
  - [IntelliJ IDEA](https://www.g2.com/products/intellij-idea/reviews)
  - [Ivanti Neurons for ITSM](https://www.g2.com/products/ivanti-neurons-for-itsm/reviews)
  - [Jamf](https://www.g2.com/products/jamf/reviews)
  - [Jenkins](https://www.g2.com/products/jenkins/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Nexthink](https://www.g2.com/products/nexthink/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews)
  - [Oracle Primavera](https://www.g2.com/products/oracle-primavera/reviews)
  - [PagerDuty](https://www.g2.com/products/pagerduty/reviews)
  - [Parallels Mac Management for Microsoft SCCM](https://www.g2.com/products/parallels-mac-management-for-microsoft-sccm/reviews)
  - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews)
  - [REST](https://www.g2.com/products/rest/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)
  - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)
  - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews)
  - [Saviynt](https://www.g2.com/products/saviynt-saviynt/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [SharePoint Integration](https://www.g2.com/products/sharepoint-integration/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
  - [So Video AI](https://www.g2.com/products/so-video-ai/reviews)
  - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews)
  - [Tally](https://www.g2.com/products/tally-forms-tally/reviews)
  - [UCF Common Controls Hub API](https://www.g2.com/products/ucf-common-controls-hub-api/reviews)
  - [VISTAlution Automotive](https://www.g2.com/products/vistalution-automotive/reviews)
  - [Visual Studio](https://www.g2.com/products/visual-studio/reviews)
  - [Zoom Virtual Agent](https://www.g2.com/products/zoom-virtual-agent/reviews)

## ServiceNow App Engine Features
**Additional Functionality**
- Continuous Integration
- Drag & Drop
- Backup and Recovery
- Multiple Programming Languages Supported
- Continuous Deployment
- Code Development
- For No-Code Development
- Version Control
- Configurable Workflow
- Graphical User Interface
- For Low-Code Development
- Activity Dashboard
- Generative AI
- UI Prototyping
- Source Control
- Software Development
- API
- Data Import/Export
- Web App Development
- Custom Development
- Code Repository Integration
- Data Security
- Mobile Development
- Access Controls/Permissions
- Game Development
- Collaboration Tools
- Application Security
- Alerts/Notifications
- Automated Testing
- Integrated Development Environment
- Offline Access
- Debugging
- AI Copilot
- Reporting/Analytics
- Compatibility Testing
- Pre-built Templates
- Third-Party Integrations
- Data Modeling
- Customizable Branding
- Data Visualization
- Code Editing

**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Code Generation
- Text to Image
- Generative AI
- API
- Natural Language Processing
- Virtual Characters and Avatars
- Content Generation
- Personalization and Recommendation
- Conditional Generation
- Transformer Model
- Automated Image & Video Editing
- Interactive and Co-Creative Systems
- Text Summarization
- Data Augmentation
- Variation Autoencoder Models
- Adversarial Training
- Transfer Learning and Fine-tuning
- Simulation and Scenario Generation
- Creative Design
- AI Copilot
- Prompt Engineering
- Foundation Model

**Third-Party Integration**
- Third-Party Integration

**Scalability**
- Scalability

**Iteration Management**
- Iteration Management

**Backend Logic Creation**
- Backend Logic Creation

**Prompt Understanding**
- Prompt Understanding

**Application Development**
- Application Development

**Full-Stack Output**
- Full-Stack Output

**API Integration**
- API Integration

**Contextual Guidance**
- Contextual Guidance

**Customizable User Interface**
- Customizable User Interface

**Design Customization**
- Design Customization

**Out-of-the-Box Functionality**
- Out-of-the-Box Functionality

**Functionality**
- Ease of Use
- File Management
- Multi-Language Support
- Customization
- Straight-Out-the-Box Functionality
- Help Guides
- Patching & Updates
- Workflow Management
- Change Management
- Deployment Management
- Performance Management
- Compliance Management
- Lifecycle Management
- Task Management
- Document Management
- Database Support

**Agentic AI - Mobile Development Platforms**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Generation and Interpretation - AI App Builder**
- Prompt Understanding
- Backend Logic Creation
- UI Generation
- Context Awareness

**Application Design**
- UI Code Extending
- Programming Code Extending
- Customized Branding
- Application Templates
- Configurable Workflow
- Rules-Based Workflow
- Project Workflow
- Customizable Templates

**User Interface Design**
- WYSIWYG Editor
- Customized Branding
- App Templates
- Workflow Management
- Task Management
- Configurable Workflow
- Deployment Management
- Integrations Management

**Generated Application Quality - AI App Builder**
- Scalability
- Out-of-the-Box Functionality
- Design Customization
- Data & API Integration

**Data Control**
- Data Migration
- Data Synchronization
- Data Security
- Real-Time Data
- Data Aggregation and Publishing

**Data Control**
- Data Migration
- Data Synchronization
- Data Security

**Publishing**
- Application Deployment
- Platform Compatability
- Lifecycle Management
- Mobile Access
- Deployment Management
- Project Management
- Integrations Management
- Template Management
- Application Management
- Document Management
- Workflow Management
- Iteration Management
- Requirements Management
- Calendar Management
- Task Management
- Forms Management

**Publishing**
- Application Deployment
- Platform Compatibility
- Lifecycle Management
- Mobile Access

**Agentic AI - Low-Code Development Platforms**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - No-Code Development Platforms**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Role-Based Permissions
- Real-Time Updates
- Graphical User Interface
- No-Code
- Real-Time Reporting
- Data Visualization
- Customizable Fields
- Charting
- Integrated Development Environment
- Customizable Forms
- Generative AI
- API
- Reporting & Statistics
- Agile Methodologies
- Web Forms
- Custom Development
- Offline Access
- Customizable Reports
- Visual Modeling
- Access Controls/Permissions
- Authentication
- Search/Filter
- Alerts/Notifications
- Activity Dashboard
- AI Copilot
- Secure Data Storage
- Collaboration Tools
- Approval Process Control
- Web/Mobile App Development
- Data Import/Export
- Version Control
- Real-Time Notifications
- Drag & Drop
- For No-Code Development
- Performance Metrics
- Pre-Built Modules

**Additional Functionality**
- Custom Development
- Audit Trail
- AI-assisted Development
- Collaborative Development
- Document Storage
- Approval Process Control
- Alerts/Notifications
- CRM
- Access Controls/Permissions
- Third-Party Integrations
- Drag & Drop
- Reporting & Statistics
- Monitoring
- Real-Time Reporting
- Customizable Reports
- Performance Monitoring
- Version Control
- Database Support
- Data Import/Export
- Graphical Workflow Editor
- Visual Modeling
- Business Process Automation
- AI Copilot
- Activity Dashboard
- API
- Data Visualization
- Generative AI
- Customizable Forms
- Customizable Fields
- Web/Mobile App Development

## Top ServiceNow App Engine Alternatives
  - [OutSystems](https://www.g2.com/products/outsystems/reviews) - 4.5/5.0 (1,623 reviews)
  - [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) - 4.3/5.0 (558 reviews)
  - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews)

