[ Service... Reviews ](https://www.g2.com/products/servicenow-ai-agents/reviews) [ Service... Reviews ](https://www.g2.com/products/servicenow-ai-agents/reviews) # ServiceNow AI Agents Pricing Overview [Editedit](https://my.g2.com/servicenow-ai-agents/pricings) **ServiceNow AI Agents has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact ServiceNow AI Agents to obtain current pricing. Pricing information for ServiceNow AI Agents is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase ServiceNow AI Agents must be conducted with the seller. Pricing information was last updated on April 02, 2025 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 13 months ### Perceived Cost $$$$$ ## Top-Rated Alternatives [ ![Salesforce Agentforce](https://images.g2crowd.com/uploads/product/hd_favicon/b2a749c6cf5119ab76e497c1082c3161/salesforce-agentforce.svg "Salesforce Agentforce") Salesforce Agentforce 4.3/5(1,200) ](https://www.g2.com/products/salesforce-agentforce/reviews) [ ![UiPath Agentic Automation](https://images.g2crowd.com/uploads/product/hd_favicon/52d1ee45d138a2ab66b69bb703ed76ce/uipath-agentic-automation.svg "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,582) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Gemini Enterprise Agent Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6efc32195e73db7d34376f30b0091141/gemini-enterprise-agent-platform.svg "Gemini Enterprise Agent Platform") Gemini Enterprise Agent Platform 4.3/5(659) ](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/servicenow-ai-agents/competitors/alternatives) ## ServiceNow AI Agents Pricing Reviews (2) ![Sk A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sk A.") SA Sk A. Senior Data Engineer | Big Data | Spark (Scala & PySpark) Computer & Network Security Enterprise (\> 1000 emp.) 4/10/2026 More Options - - [Respond as ServiceNow AI Agents](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12615359/official_response/new) "Superb for Reducing Manual Effort and Noise" 5/5 What do you like best about ServiceNow AI Agents? I use ServiceNow AI Agents for my work workflow, and it's awesome to use. Its tips are easy to follow. The biggest value is the reduction in manual effort and noise, especially in a data platform like Cloudera. When multiple alerts come from the same root issue, the AI agent intelligently deduplicates them into a single incident, which prevents alert fatigue. It ensures the right team is notified instantly through emails or integrations, improving response time. Review collected by and hosted on G2.com. What do you dislike about ServiceNow AI Agents? One area where ServiceNow AI Agents can be improved is accuracy in early stages. The predictive models depend heavily on historical data, so when the system is newly set up or when new types of incidents occur (like new Spark pipeline failures in Cloudera), the AI may misclassify incidents or assign incorrect priorities. It gets better over time, but the initial tuning phase can require manual intervention. Review collected by and hosted on G2.com. What problems is ServiceNow AI Agents solving and how is that benefiting you? I use ServiceNow AI Agents to reduce manual effort and alert noise. It deduplicates alerts into single incidents, preventing fatigue, and notifies the right team immediately, improving response times. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JS Joseph S. 5/7/2026 More Options - - [Respond as ServiceNow AI Agents](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12775531/official_response/new) "Cost is a huge barrier to entry" 2/5 What do you like best about ServiceNow AI Agents? I can’t create agents for cases that require a specific workflow to be followed. It would help to provide the skills needed to support the custom relationships our company has built on certain ITSM tables, so those cases can be handled properly. Review collected by and hosted on G2.com. What do you dislike about ServiceNow AI Agents? Cost is my main issue. I only want 1 or 2 agents to be active, but for such a simple use case the investment feels huge. The barrier to entry is still very high. Review collected by and hosted on G2.com. What problems is ServiceNow AI Agents solving and how is that benefiting you? Resolving an L1 incident by referencing past incidents can be challenging for companies with poor documentation and limited knowledge articles. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ServiceNow AI Agents Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3e48650525f4aa1378350d92fa36a539/microsoft-microsoft-copilot-studio.jpg "Product Avatar Image") Microsoft Copilot Studio 4.4/5(156) [ Compare Now ](https://www.g2.com/compare/microsoft-microsoft-copilot-studio-vs-servicenow-ai-agents) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3535f71b2a0f16cb37247f249d1d534c/salesforce-agentforce.jpeg "Product Avatar Image") Salesforce Agentforce 4.3/5(1,200) [ Compare Now ](https://www.g2.com/compare/salesforce-agentforce-vs-servicenow-ai-agents) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image") UiPath Agentic Automation 4.6/5(7,582) [ Compare Now ](https://www.g2.com/compare/servicenow-ai-agents-vs-uipath-agentic-automation) ##### Categories on G2 [ AI Agents For Business Operations ](https://www.g2.com/categories/ai-agents-for-business-operations)[ AI Customer Support Agents ](https://www.g2.com/categories/ai-customer-support-agents)[ AI Agent Builders ](https://www.g2.com/categories/ai-agent-builders) [ Conversational Interface Agents ](https://www.g2.com/categories/conversational-interface-agents)[ AI IT Agents ](https://www.g2.com/categories/ai-it-agents) Show More ##### Explore More [ Cloud infrastructure monitoring software with best reviews ](https://www.g2.com/discussions/cloud-infrastructure-monitoring-software-with-the-best-reviews)[ What is the best solution for remote hiring interviews? ](https://www.g2.com/discussions/what-is-the-best-solution-for-remote-hiring-interviews)[ Which financial consulting firms specialize in industry-specific cost reduction and financial performance improvement? ](https://www.g2.com/discussions/which-financial-consulting-firms-specialize-in-industry-specific-cost-reduction-and-financial-performance-improvement) [ Best AI art generators for concept visualization in product design ](https://www.g2.com/discussions/what-are-the-best-ai-art-generators-for-concept-visualization-in-product-design-in-your-opinion)[ Best data observability software ](https://www.g2.com/discussions/best-data-observability-software)[ Pros and Cons Details ](https://www.g2.com/products/servicenow-ai-agents/reviews?qs=pros-and-cons) Show More [ Cloud infrastructure monitoring software with best reviews ](https://www.g2.com/discussions/cloud-infrastructure-monitoring-software-with-the-best-reviews)[ What is the best solution for remote hiring interviews? ](https://www.g2.com/discussions/what-is-the-best-solution-for-remote-hiring-interviews)[ Which financial consulting firms specialize in industry-specific cost reduction and financial performance improvement? ](https://www.g2.com/discussions/which-financial-consulting-firms-specialize-in-industry-specific-cost-reduction-and-financial-performance-improvement) [ Best AI art generators for concept visualization in product design ](https://www.g2.com/discussions/what-are-the-best-ai-art-generators-for-concept-visualization-in-product-design-in-your-opinion)[ Best data observability software ](https://www.g2.com/discussions/best-data-observability-software)[ Pros and Cons Details ](https://www.g2.com/products/servicenow-ai-agents/reviews?qs=pros-and-cons)