MA

Mahfuz A.

Software Engineer

Mid-Market (51-1000 emp.)

11/6/2021

"ServiceM8 is Good Media to Job Post"

5/5

What do you like best about ServiceM8?

Inbox mail to Job converting is a great system It automatically identifies the fields from the mail content and makes a Job post. Also, It has some important API to call from any other software. Review collected by and hosted on G2.com.

What do you dislike about ServiceM8?

Job creating API is not a simple API. You need to call 3 APIs to create a complete Job post. Automatic field mapping is giving the wrong results sometimes when email content contains more than 2 emails. Review collected by and hosted on G2.com.

UE

Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

8/23/2022

"Price Effective Scheduling Solution"

4.5/5

What do you like best about ServiceM8?

Per job/ work item billing ensures you're getting value for money Review collected by and hosted on G2.com.

What do you dislike about ServiceM8?

Limited reporting functions in the main package. Review collected by and hosted on G2.com.

MQ

Maria Q.

Manager, Sales Development

Mid-Market (51-1000 emp.)

5/21/2019

"The best and complete software for the organization of your service industry. "

4.5/5

What do you like best about ServiceM8?

What I like most about Service8 is that I save a lot of time and pay more quickly, and this is very rewarding. It also offers me the possibility to personalize my invoices and quotes and the clients are satisfied, my company offers several services facilities and this keeps me organized. on the platform I have all the features that I need, even when I start a new project I can add the address, the email and much more. Review collected by and hosted on G2.com.

What do you dislike about ServiceM8?

There are certain disadvantages that can make it a bit annoying, for example: I would like to see the purchase orders with their respective photograph, I am sure that they will soon include more advantages, which already has its implementation in the cloud has been very helpful for my business , nothing is lost that is a huge plus, other software only works with the network. Review collected by and hosted on G2.com.

Recommendations to others considering ServiceM8:

If what you want is that your service company grow this tool is the right one, is based on the cloud, offers mobile access, control of the database for the client, tracking your service history among others. Review collected by and hosted on G2.com.

What problems is ServiceM8 solving and how is that benefiting you?

The fact that Service M8 works without an internet connection is the maximum for my company, its technical support is considered. It also integrates with emails perfectly, it's really changing my business, it's so relaxing to see everything organized and that my team uses it without problems there are certain things, but they are resolved and their cost is accessible to me. Review collected by and hosted on G2.com.

EB

Emily B.

Financial Assistant

Retail

Mid-Market (51-1000 emp.)

9/19/2017

"Great for smaller business tasks with fewer employees"

5/5

What do you like best about ServiceM8?

I like that you can customize templates and upload to be used very easily and invoicing is extremely easy to do with this system and remove if any mistakes. Review collected by and hosted on G2.com.

What do you dislike about ServiceM8?

The reports are extremely basic and don't really allow you to customize but you can export it to an excel and sort and work your magic that way. Review collected by and hosted on G2.com.

Recommendations to others considering ServiceM8:

This is a great product as it's extremely easy to maneuver on daily tasks and I invoice out of it weekly. My biggest recommendation is playing around in the system as i keep finding new ways to manipulate data to make my tasks easier when searching information. This system is extremely basic so you have to be the one to do a lot in it rather than it being left to its own devices. Review collected by and hosted on G2.com.

What problems is ServiceM8 solving and how is that benefiting you?

We can very easily track past and present jobs without having to have only 1 way of finding the information. You can use many key words to help you find the job or by property location. Major benefit has been the ease of the system, hopefully corporate will allow us to use the GPS feature for when we need to reach our guys on site. Review collected by and hosted on G2.com.

NH

Nikhil H.

MTS

Information Technology and Services

Mid-Market (51-1000 emp.)

2/11/2016

"ServiceM8 helped me running my first startup"

3.5/5

What do you like best about ServiceM8?

ServiceM8 gives a step by step setup upon sign up. They have these short how-to videos in the dashboard and a pretty useful help menu. This helped me has a newbie to the software. Overall It is has great record keeping so you can have all your records for each client at your fingertips. Review collected by and hosted on G2.com.

What do you dislike about ServiceM8?

Never really could figure out how to resize the logo. The help menu was pretty useful but I ended up referring it a lot while navigating in the mobile app. It doesn’t integrate with QB Payments. They should roll out a update pretty soon. Review collected by and hosted on G2.com.

Recommendations to others considering ServiceM8:

Overall it's a good app but it could be made better with more integrations. So if you need those kind of features like QB Payment integrations I suggest you decide on another software. Review collected by and hosted on G2.com.

What problems is ServiceM8 solving and how is that benefiting you?

Well at that point of time when the startup was at a good level we were focused on customer service and ServiceM8 proved to be a relatively inexpensive product. it's been very helpful to us with scheduling service calls and doing invoicing Review collected by and hosted on G2.com.