--- title: ServiceLedger Reviews meta_title: 'ServiceLedger Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ServiceLedger works for a business like yours. aggregate_rating: rating_value: 1.8 review_count: 2 scale: '5' date_modified: '2026-06-04' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # ServiceLedger Reviews **Vendor:** ServiceLedger **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 1.8/5.0 **Total Reviews:** 2 ## About ServiceLedger Offering true automation with real and definable time and money savings, ServiceLedger can pay for itself in a matter of months and will provide continued savings for year after year. ## ServiceLedger Reviews ### 1. Easy to use platform for work & schedules with ages old UI **Rating:** 2.5/5.0 stars **Reviewed by:** Piyush S. | ServiceNow Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about ServiceLedger?** Easy to use, help me track all my activites & time in one place **What do you dislike about ServiceLedger?** Specifically UI, Modern ui will help a lot one more issue is with calling that isn't easy as well **What problems is ServiceLedger solving and how is that benefiting you?** They are working on updating their toll regurally that helps a lot, their customer support really supportive ### 2. Clunky Interface, Better Options Available **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about ServiceLedger?** Honestly, I can't say there's anything I "like best" about this application. I have found it clunky, unintuitive and difficult to use. The integration with other apps (in our case Sage) leaves a LOT to be desired. **What do you dislike about ServiceLedger?** The interface is clunky and unintuitive, several functions rely on Crystal Reports (at least in our version), which makes things harder to do than necessary, even printing. The integration with Sage is practically non-existent. Upgrades are pricey. **What problems is ServiceLedger solving and how is that benefiting you?** We only use it for work orders at this point because everything else we need to do can be done with Sage 50 accounting software. We used to use it for assigning techs to jobs, but no more. ## ServiceLedger Discussions - [What is ServiceLedger used for?](https://www.g2.com/discussions/what-is-serviceledger-used-for) - [View ServiceLedger pricing details and edition comparison](https://www.g2.com/products/serviceledger/reviews?open_modal_url=%2Fproducts%2Fserviceledger%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fserviceledger%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+09%3A25%3A53+-0500&secure%5Bsession_id%5D=968a2813-0eac-469e-90a3-fea2c40859f2&secure%5Btoken%5D=7e3614216619768fe0c19df6eb2605da136c09080220b2ff52256c14b6fcd749&format=llm_user) ## ServiceLedger Features **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top ServiceLedger Alternatives - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (950 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,127 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,754 reviews)