---
title: ServiceLedger Reviews
meta_title: 'ServiceLedger Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ServiceLedger works for a business like yours.
aggregate_rating:
  rating_value: 1.8
  review_count: 2
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# ServiceLedger Reviews
**Vendor:** ServiceLedger  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 1.8/5.0  
**Total Reviews:** 2
## About ServiceLedger
Offering true automation with real and definable time and money savings, ServiceLedger can pay for itself in a matter of months and will provide continued savings for year after year.




## ServiceLedger Reviews
  ### 1. Easy to use platform for work & schedules with ages old UI

**Rating:** 2.5/5.0 stars

**Reviewed by:** Piyush S. | ServiceNow Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about ServiceLedger?**

Easy to use, help me track all my activites & time in one place

**What do you dislike about ServiceLedger?**

Specifically UI, Modern ui will help a lot one more issue is with calling that isn't easy as well

**What problems is ServiceLedger solving and how is that benefiting you?**

They are working on updating their toll regurally that helps a lot, their customer support really supportive


## ServiceLedger Discussions
  - [What is ServiceLedger used for?](https://www.g2.com/discussions/what-is-serviceledger-used-for)

- [View ServiceLedger pricing details and edition comparison](https://www.g2.com/products/serviceledger/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A21%3A34+-0500&secure%5Bsession_id%5D=bd4ca3d5-0e63-4bd9-b791-74aecd6b2d66&secure%5Btoken%5D=4a63ea3ce46a12ab9915a09d1c9286031aea9d228380cd24337e5b4c25ac30c7&format=llm_user)

## ServiceLedger Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**After the Job**
- Reports
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

## Top ServiceLedger Alternatives
  - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (952 reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,137 reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,761 reviews)