--- title: ServiceFolder Reviews meta_title: 'ServiceFolder Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ServiceFolder works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2025-10-31' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # ServiceFolder Reviews **Vendor:** Veersoft Solutions **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About ServiceFolder ServiceFolder is the most robust field service management tool for your unorganized small business. The main aim of the ServiceFolder is to provide a web and mobile application tool with no match in performance, execution, security feature, scalability, customer support, and functionality wise. ## ServiceFolder Reviews ### 1. a comprehensive service management platform - ServiceFolder **Rating:** 5.0/5.0 stars **Reviewed by:** Avinash S. | Associate Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about ServiceFolder?** It can be used on a phone/mobile, which makes it handy. i get all clients' information on one clickearlier i personly faced , I can see and manage schedules and meetings. I handle incoming and outgoing orders. **What do you dislike about ServiceFolder?** earlier, i was not able to comprehend with the system but as days passed, i got a good grasp on it. the templates are limited and need more options to edit. **What problems is ServiceFolder solving and how is that benefiting you?** we can access acounting system and crm through the Service folder.saves time of data entry in every platform and eliminates errors. reports generated by service folder are customisable. The support provided by the servicefolder is priceless. ### 2. "Great product and Service" **Rating:** 5.0/5.0 stars **Reviewed by:** Neeraj K. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about ServiceFolder?** Simple and easy to use. Gets the information to the technician that is needed. **What do you dislike about ServiceFolder?** i didn't encounter any dislikes at the time of usage **What problems is ServiceFolder solving and how is that benefiting you?** The ability to efficiently schedule work tasks, manage work order data, invoice work completed, and communicate with our clients about work being completed. ## ServiceFolder Discussions - [What is ServiceFolder used for?](https://www.g2.com/discussions/what-is-servicefolder-used-for) - [View ServiceFolder pricing details and edition comparison](https://www.g2.com/products/servicefolder/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A28%3A22+-0500&secure%5Bsession_id%5D=35938a41-bdc4-40b6-9585-80e8ed24df7f&secure%5Btoken%5D=3312c8c0124b532fc806fc1975b03d3d3ef363af2c3a734f44081fdb6494870d&format=llm_user) ## ServiceFolder Features **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top ServiceFolder Alternatives - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (950 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,131 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.4/5.0 (368 reviews)