Ujjawal S.
US
Ujjawal S.
Executive Assistant
Mid-Market (51-1000 emp.)
"One of the best service management software."
4.5/5
What do you like best about ServiceDeck?

ServiceDeck can help centralize and organize service requests, making it easier for teams to track, prioritize, and resolve issues efficiently.

ServiceDeck often includes features that facilitate communication between users, teams, and departments, allowing for better collaboration in resolving issues or fulfilling service requests. Review collected by and hosted on G2.com.

What do you dislike about ServiceDeck?

There is nothing that can be disliked about ServiceDeck, it is providing the features that should be there in a service software. Review collected by and hosted on G2.com.

DV
Dipak V.
Mid-Market (51-1000 emp.)
"One of the best softwares"
4/5
What do you like best about ServiceDeck?

This software helps in streamlining operations, has AI to solve issues Review collected by and hosted on G2.com.

What do you dislike about ServiceDeck?

The interface could use a little work but its not bad Review collected by and hosted on G2.com.

Jayesh C.
JC
Jayesh C.
Creative Associate (Content)
Mid-Market (51-1000 emp.)
"Best and safest of all for company transaction"
4.5/5
What do you like best about ServiceDeck?

The usability of it is very good and it takes no time to get used to it. We can raise tickets for any of our problems and concerns, and get their solution by a specialist. The whole experience is fast and quirky. Review collected by and hosted on G2.com.

What do you dislike about ServiceDeck?

The system is very user friendly and has very less loopholes, it needs to be integrated more precisely which will help it to function more fast and get feedback in no time. Review collected by and hosted on G2.com.

Yug J.
YJ
Yug J.
Customer Success Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A Game-Changer for Asset Management: Affordable and Efficient"
4/5
What do you like best about ServiceDeck?

Efficiency in Asset Management: I appreciate how the software has made asset management a breeze. I no longer view it as a cumbersome task, it's doing well if you care only about the core function.

Affordability: budget-friendly and accessible to smaller businesses. Review collected by and hosted on G2.com.

What do you dislike about ServiceDeck?

User Interface is not the best, it definitely could be better. Review collected by and hosted on G2.com.

Pravin W.
PW
Pravin W.
Member Of Technical Staff
Small-Business (50 or fewer emp.)
"A tool to manage service request and ticket efficiently"
4/5
What do you like best about ServiceDeck?

ServiceDesk offers a user-friendly interface, making it straightforward for teams to manage service requests and tickets efficiently. Review collected by and hosted on G2.com.

What do you dislike about ServiceDeck?

Integrating ServiceDesk with other software systems or third-party tools may require additional effort and technical expertise, potentially causing integration issues. Review collected by and hosted on G2.com.

Joshua R.
JR
Joshua R.
Mid-Market (51-1000 emp.)
"Where is more information on Service Desk"
2.5/5
What do you like best about ServiceDeck?

I wanted to go about this and find information where I could contribute as I have in the past but this company and service is not coming up in my search Review collected by and hosted on G2.com.

What do you dislike about ServiceDeck?

The downsides begin by making this very difficult to find any information on the product and service Review collected by and hosted on G2.com.

Husam R.
HR
Husam R.
Legal Intern
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Simply put, an EFFICIENT IT tool."
4.5/5
What do you like best about ServiceDeck?

ServiceDesk's user interface is one of its most commendable aspects. It's intuitive and easy to navigate, even for non-tech savvy users. Review collected by and hosted on G2.com.

What do you dislike about ServiceDeck?

While ServiceDesk does offer customization in many aspects of its service, there are areas where this could be improved. For instance, the ability to modify and tailor the user interface to fit an organization's unique needs is somewhat lacking. Review collected by and hosted on G2.com.

RR
Rounak R.
Enterprise (> 1000 emp.)
"One of the most comprehensive FSM software"
5/5
What do you like best about ServiceDeck?

It is designed to revolutionize field service operations. Ideal for service providers. It streamlines operation, automoates processes and advances customer interactions. Review collected by and hosted on G2.com.

What do you dislike about ServiceDeck?

Service deck provides features of customisation but still it needs improvement for fitting into individual business needs Review collected by and hosted on G2.com.

Chhavi S.
CS
Chhavi S.
Delivery Lead
Mid-Market (51-1000 emp.)
"Review"
5/5
What do you like best about ServiceDeck?

I like it's benefits it is used for field service management Review collected by and hosted on G2.com.

What do you dislike about ServiceDeck?

It will be useful if we can add more automated options Review collected by and hosted on G2.com.

Ruby Steffi F.
RF
Ruby Steffi F.
System Engineer
Mid-Market (51-1000 emp.)
"Decks Role"
4.5/5
What do you like best about ServiceDeck?

All in one field service which is the most best thing about ServiceDeck Review collected by and hosted on G2.com.

What do you dislike about ServiceDeck?

I would say everything about ServiceDeck is much better than any other Deck Review collected by and hosted on G2.com.