--- title: ServiceDeck Reviews meta\_title: 'ServiceDeck Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 35 reviews by the users' company size, role or industry to find out how ServiceDeck works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 35 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # ServiceDeck Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ServiceDeck but has limited features. Are you part of the ServiceDeck team? [Upgrade your plan](https://my.g2.com/servicedeck/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! ServiceDeck is a powerful field service management (FSM) software designed to revolutionize your field service operations. Ideal for service providers like plumbers, electricians, cleaners, landscapers, and many others, ServiceDeck streamlines operations, automates processes, and enhances customer connections with its cutting-edge dispatching software and field worker management tools. Explore the incredible features ServiceDeck provides: 🔗 Connect - Marketplace: An AI-Powered marketplace tailored to your business, offering instant access to new markets, clients, and projects. Benefit from a data-driven Business Directory with public reviews and ratings, and a database of Service Providers for efficient outsourcing. - Customer Portal: Offer customers a personalized portal to view and manage their requests, quotes, invoices, and job statuses. - Mobile App: Empower your team with a mobile app for live location tracking, work history access, project status updates, and time-off requests. 🎛️ Manage - Smart Scheduling: Leverage our advanced scheduling software to visualize your company's daily workload and assign jobs based on team availability. - Document Management: Maintain organization with all job-specific documents in one place, enabling your team to attach project images on-the-go. - Integrated Invoicing: Effortlessly convert jobs into customizable invoices with a single click, providing customers the convenience of online payments through various methods. 🤖 Automate - Custom Integrations: Optimize your operations by integrating ServiceDeck with existing platforms like Stripe, QuickBooks, and WordPress. - Automated Proposals: Deliver a personalized and automated proposal process by integrating your public website with ServiceDeck for seamless quotation requests. - Detailed Reporting: Monitor your team's workload and efficiency with in-app time logs, and track your revenue and expenses to make informed business decisions. 🌟 Top Features: - Worker Availability: Schedule intelligently based on employee availability, time off, and daily breaks. - GPS Tracking: Keep track of your team's location with in-app live tracking and interactive maps. - Document Management: Easily attach project images on-the-go and store all job-specific documents in one place. - Scheduling and Dispatching: Streamline job assignments and resource allocation with efficient scheduling and dispatching tools in our field service management software. Transform your service business with ServiceDeck and focus on delivering outstanding services to your customers. Experience the difference ServiceDeck can make for your business. Don't wait – try ServiceDeck now and elevate your field service operations to new heights with our comprehensive FSM software! * * * Seller [ServiceDeck](https://www.g2.com/sellers/servicedeck) Discussions [ServiceDeck Community](https://www.g2.com/products/servicedeck/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Oleg Koval Show More ## Pricing Pricing provided by ServiceDeck. ### Enterprise Contact Us 50 Users Per Month ### FREE Users Free 5 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/servicedeck/pricing) ## Top-Rated Alternatives [ ![Jobber](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ ![Connecteam](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connecteam") Connecteam 4.6/5(3,505) ](https://www.g2.com/products/connecteam/reviews) [ ![FieldPulse](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FieldPulse") FieldPulse 4.7/5(372) ](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) [ View All Alternatives ](https://www.g2.com/products/servicedeck/competitors/alternatives) ## User Insights Average based on 35 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Oleg K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oleg K.") OK Oleg K. President & Owner 1/20/2026 "Scalable Operations Tool with Excellent Support" 5/5 What do you like best about ServiceDeck? I like ServiceDeck for its simplicity and price. The platform works well on both web and mobile applications, including Android and iOS. The support was great, helping us onboard and start using it within a couple hours. Review collected by and hosted on G2.com. What do you dislike about ServiceDeck? Probably to add AI features for estimation. Review collected by and hosted on G2.com. What problems is ServiceDeck solving and how is that benefiting you? ServiceDeck helps me with scalability, visibility, and people management. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![dhanush r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "dhanush r.") DR dhanush r. software developer Small-Business (50 or fewer emp.) 12/19/2024 "Streamlined and user-friendly support platform" 5/5 What do you like best about ServiceDeck? ServiceDeck offers an intuitive interface that makes it easy for users of all technical levels to navigate and manage tasks efficiently. The platform is packed with a variety of features, such as seamless ticket tracking and customizable workflows, which help streamline operations. Additionally, the customer support team is highly responsive and resolves issues promptly, enhancing the overall user exprinece. Review collected by and hosted on G2.com. What do you dislike about ServiceDeck? While ServiceDeck is robust, the initial setup and configuration can be slightly time-consuming, particularly for larger teams with complex needs. Some advanced features may require a learning curve, and occasional updates can introduce minor bugs that disrupt workflows temporarily. Improved integration with third-party tools could further enhance the platform's versatility. Review collected by and hosted on G2.com. What problems is ServiceDeck solving and how is that benefiting you? ServiceDeck has significantly improved our ability to manage and track customer service requests. Previously, we faced challenges with delayed responses, miscommunication, and difficulty in prioritizing tasks. ServiceDeck's centralized ticketing system ensures all requests are organized and easily accessible, reducing response times and increasing customer satisfaction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Zaza D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zaza D.") ZD Zaza D. Owner Small-Business (50 or fewer emp.) 1/30/2025 "The best tool for business" 5/5 What do you like best about ServiceDeck? ServiceDeck gave my business opportunity to make it successful in all directions. It's about receiving, scheduling, distributing and sending the invoices. Also, you have all the financial information for taxes. It's like all in one. I recommend the business owners ServiceDeck Review collected by and hosted on G2.com. What do you dislike about ServiceDeck? I do not have anything to say about it. All I can say is that like it Review collected by and hosted on G2.com. What problems is ServiceDeck solving and how is that benefiting you? No paper work No waste of time for the unnecessary things Collecting all the financial information for analytical purposes and for hst calculation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic OS Oksana S. Account Manager Small-Business (50 or fewer emp.) 1/30/2025 "This is my favorite product yet" 5/5 What do you like best about ServiceDeck? Working with ServiceDeck has been an absolute plasure. It has all necessary features I need to run my business smooth. Review collected by and hosted on G2.com. What do you dislike about ServiceDeck? i love everything that ServiceDeck offers Review collected by and hosted on G2.com. What problems is ServiceDeck solving and how is that benefiting you? It keeps truck of all our construction project. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic OS Oksana S. Small-Business (50 or fewer emp.) 3/18/2024 "It's been a game-changer for us" 5/5 What do you like best about ServiceDeck? With ServiceDeck we can schedule projects, communicate with clients, and manage invoices has transformed how we work. Review collected by and hosted on G2.com. What do you dislike about ServiceDeck? Only positive feedback about the use of ServiseDeck Review collected by and hosted on G2.com. What problems is ServiceDeck solving and how is that benefiting you? We can schedule projects, communicate with clients, and manage invoices has transformed how we work. It's like having an extra set of hands-on deck, helping us to stay organized and efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Pranita V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranita V.") PV Pranita V. Operations Executive Mid-Market (51-1000 emp.) 4/17/2024 "Smooth functioning application for Ticket Managment" 4.5/5 What do you like best about ServiceDeck? Tagging makes most earise for other management to thorough internal reports Review collected by and hosted on G2.com. What do you dislike about ServiceDeck? There should be visual process flow to understand better Review collected by and hosted on G2.com. What problems is ServiceDeck solving and how is that benefiting you? It minimize the usage of excel which is very time consuming process Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SC Sagar C. Enterprise (\> 1000 emp.) 8/23/2023 "Best all in one solution for Business Management" 4.5/5 What do you like best about ServiceDeck? The best part about servicedeck is that it acts as a single stop solution for document management, process scheduling and assigning the task to the on-field operators.We can easily track the assigned jobs, see the progress status and the history of tasks performed over a period of time Review collected by and hosted on G2.com. What do you dislike about ServiceDeck? One of the very irritating things is while onboarding the workers, it sometimes offer glitch such that I have to renter the work information. The integartion with HRMS should be seamless and the other critcial thing is that they push the status of each status on the screen which can be avoided Review collected by and hosted on G2.com. What problems is ServiceDeck solving and how is that benefiting you? The foremost problem which is being resolved is the field management part of it which is very seamless now. We are monitoring every activity from a central location now and raising tickets, assigning tasks and managing a pile of documents is possible in the single solution. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Adarsh Kumar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adarsh Kumar S.") AS Adarsh Kumar S. Internship Trainee Small-Business (50 or fewer emp.) 8/7/2023 "Use of ServiceDeck is worthwhile." 4.5/5 What do you like best about ServiceDeck? The UI, performance, and efficient ticket management on a single platform are what I liked most about ServiceDeck. Multiple options for different kind of surveys. Free trials. Review collected by and hosted on G2.com. What do you dislike about ServiceDeck? Nothing about ServiceDeck can be critiqued because it offers the features that any service software should have. Although The UI can be more vibrant. Review collected by and hosted on G2.com. What problems is ServiceDeck solving and how is that benefiting you? ServiceDesk solves the issue of unorganized support requests with a productive ticketing system. Also helps in monitoring service performance and effectively navigating operations on the ground. Review collected by and hosted on G2.com. Show More 10/3/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite SV Santhosh V. Associate Information Technology and Services Small-Business (50 or fewer emp.) 7/26/2023 "What is ServiceDeck ?" 5/5 What do you like best about ServiceDeck? One of the standout features of ServiceDeck is its commendable user interface. It's designed to be straightforward so that it can easily understand for both tech and non-tech users Review collected by and hosted on G2.com. What do you dislike about ServiceDeck? Although ServiceDeck does provide customization in various aspects of its service, there is a scope for improvement in certain areas. For example, the capability to modify for the specific requirements to user Review collected by and hosted on G2.com. What problems is ServiceDeck solving and how is that benefiting you? ServiceDeck tackles the issue of disorganized support requests by utilizing its efficient ticketing system and it effectively tracks issues, optimizes the resolution process and improves support management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite JK Jeevan K. Small-Business (50 or fewer emp.) 7/30/2023 "Really I Loved ServiceDeck" 5/5 What do you like best about ServiceDeck? ServiceDeck is really appreciated platform for not having the specific work or person to distribute the list and it can simply create a list of tickets and feel assured that to resolve and action on it Review collected by and hosted on G2.com. What do you dislike about ServiceDeck? In general, I'm satisfied with the ServiceDeck, but in one aspect I don't like receiving the push for each and every progress of the ticket Review collected by and hosted on G2.com. What problems is ServiceDeck solving and how is that benefiting you? ServiceDeck best-benefiting thing is tracking the ticket that can particularly know the status of the ticket of the customer Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by ServiceDeck. ### Enterprise Contact Us 50 Users Per Month ### FREE Users Free 5 Users Per Month ### PAID Users ( 5+ ) $25.00 1 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/servicedeck/pricing) ##### ##### ServiceDeck Features Before the Job Calendar Dispatch Roles On the Job Location Employee Communication Behavior Monitoring After the Job Reports Analytics Billing & Invoicing Generative AI AI Text Summarization AI Image-to-Text [ View More Features ](https://www.g2.com/products/servicedeck/features) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management)[Construction CRM](https://www.g2.com/categories/construction-crm)[Cleaning Services](https://www.g2.com/categories/cleaning-services) [Field Service Management](https://www.g2.com/categories/field-service-management)[Construction CRM](https://www.g2.com/categories/construction-crm)[Cleaning Services](https://www.g2.com/categories/cleaning-services)[HVAC](https://www.g2.com/categories/hvac) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Outreach vs Salesloft vs Apollo: which sales engagement platform is actually better for an SDR team of 15 doing cold outbound?](https://www.g2.com/discussions/outreach-vs-salesloft-vs-apollo-which-sales-engagement-platform-is-actually-better-for-an-sdr-team-of-15-doing-cold-outbound)[Which WYSIWYG editor solutions address drag-and-drop editing without requiring extensive technical expertise?](https://www.g2.com/discussions/which-wysiwyg-editor-solutions-address-drag-and-drop-editing-without-requiring-extensive-technical-expertise)[Which web font marketplaces optimize fonts for faster website load times?](https://www.g2.com/discussions/which-web-font-marketplaces-optimize-fonts-for-faster-website-load-times%20) [Which managed IoT services platforms are most reliable based on reviews from long-term enterprise users?](https://www.g2.com/discussions/which-managed-iot-services-platforms-are-most-reliable-based-on-reviews-from-long-term-enterprise-users)[What's the best operational risk software used by industry leaders](https://www.g2.com/discussions/what-s-the-best-operational-risk-software-used-by-industry-leaders)[Pros and Cons Details](https://www.g2.com/products/servicedeck/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)