---
title: ServiceBox Reviews
meta_title: 'ServiceBox Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 14 reviews by the users' company size, role or industry to
  find out how ServiceBox works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 14
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# ServiceBox Reviews
**Vendor:** Jobbox Software  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 14
## About ServiceBox
ServiceBox is the leader in Field Service Management. No matter what industry you work in, ServiceBox’s software and app can help you run a more efficient business and increase your bottom line. ServiceBox was originally designed for the Plumbing and Heating (HVAC) industry, but over the years we've grown to become a full feature software for service companies of all industries. This includes electrical contractors, HVAC contractors, plumbing contractors, duct cleaning companies, security companies, water treatment companies, industrial maintenance companies, heavy-duty mechanics, pest control companies, roofing contractors, handyman services, and carpenters. ServiceBox allows these companies to manage their business workflow of Quoting, Work Orders, Scheduling, Maintenance, Invoicing, Payments, Timesheets, and Accounting Integration. WOW YOUR CUSTOMERS Our Customer Information Management Software allows you to create a great customer experience that will increase your repeat business. STREAMLINE YOUR WORKFLOW MANAGEMENT ServiceBox is a powerful cloud-based job management software system designed to streamline and track all processes from the initial quote, through to final invoicing. TIME TRACK WITH EASE Record labour on the go, your field team can simply track their time on the job from their phone or device, and the data flows through to their timesheet. GET PAID FASTER Create quotes and invoices quickly and send them to your customers instantly. You can even sync with your account software QuickBooks, QuickBooks Online, and Sage 50. MAXIMIZE EFFICIENCY Say goodbye to paper-shuffling between teams, wasted admin hours, and time-consuming paper schedules. With ServiceBox you’ll be able to maximize your billable hours, minimize risks such as missed invoices and enhance customer service opportunities.





## ServiceBox Discussions
  - [FAQ: What if my company needs a special functionality that most companies don’t need, can ServiceBox be customized?](https://www.g2.com/discussions/57535-faq-what-if-my-company-needs-a-special-functionality-that-most-companies-don-t-need-can-servicebox-be-customized) - 2 comments, 1 upvote
  - [FAQ: Is ServiceBox expensive?](https://www.g2.com/discussions/faq-is-servicebox-expensive) - 2 comments, 1 upvote
  - [FAQ: How does ServiceBox scheduling and dispatching work?](https://www.g2.com/discussions/faq-how-does-servicebox-scheduling-and-dispatching-work) - 1 comment, 1 upvote
  - [FAQ: Is ServiceBox just for administrators, or can field technicians use it too?](https://www.g2.com/discussions/faq-is-servicebox-just-for-administrators-or-can-field-technicians-use-it-too) - 1 comment, 1 upvote
  - [FAQ: Is ServiceBox easy to learn?](https://www.g2.com/discussions/57531-faq-is-servicebox-easy-to-learn) - 1 comment, 1 upvote

- [View ServiceBox pricing details and edition comparison](https://www.g2.com/products/servicebox/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-22+04%3A27%3A58+-0500&secure%5Bsession_id%5D=3b63ad12-f719-4a98-8c18-bf7981b6d650&secure%5Btoken%5D=10d3a982003dac689f8f5bd0affaba456f70b4bc7869f094e910ffd36d508de6&format=llm_user)

## ServiceBox Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

## Top ServiceBox Alternatives
  - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (501 reviews)
  - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - 4.7/5.0 (367 reviews)
  - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (366 reviews)