--- title: ServiceBox Reviews meta_title: 'ServiceBox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how ServiceBox works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 14 scale: '5' date_modified: '2026-08-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # ServiceBox Reviews **Vendor:** Jobbox Software **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.9/5.0 **Total Reviews:** 14 ## About ServiceBox ServiceBox is the leader in Field Service Management. No matter what industry you work in, ServiceBox’s software and app can help you run a more efficient business and increase your bottom line. ServiceBox was originally designed for the Plumbing and Heating (HVAC) industry, but over the years we've grown to become a full feature software for service companies of all industries. This includes electrical contractors, HVAC contractors, plumbing contractors, duct cleaning companies, security companies, water treatment companies, industrial maintenance companies, heavy-duty mechanics, pest control companies, roofing contractors, handyman services, and carpenters. ServiceBox allows these companies to manage their business workflow of Quoting, Work Orders, Scheduling, Maintenance, Invoicing, Payments, Timesheets, and Accounting Integration. WOW YOUR CUSTOMERS Our Customer Information Management Software allows you to create a great customer experience that will increase your repeat business. STREAMLINE YOUR WORKFLOW MANAGEMENT ServiceBox is a powerful cloud-based job management software system designed to streamline and track all processes from the initial quote, through to final invoicing. TIME TRACK WITH EASE Record labour on the go, your field team can simply track their time on the job from their phone or device, and the data flows through to their timesheet. GET PAID FASTER Create quotes and invoices quickly and send them to your customers instantly. You can even sync with your account software QuickBooks, QuickBooks Online, and Sage 50. MAXIMIZE EFFICIENCY Say goodbye to paper-shuffling between teams, wasted admin hours, and time-consuming paper schedules. With ServiceBox you’ll be able to maximize your billable hours, minimize risks such as missed invoices and enhance customer service opportunities. ## ServiceBox Discussions - [FAQ: What if my company needs a special functionality that most companies don’t need, can ServiceBox be customized?](https://www.g2.com/discussions/57535-faq-what-if-my-company-needs-a-special-functionality-that-most-companies-don-t-need-can-servicebox-be-customized) - 2 comments, 1 upvote - [FAQ: Is ServiceBox expensive?](https://www.g2.com/discussions/faq-is-servicebox-expensive) - 2 comments, 1 upvote - [FAQ: How does ServiceBox scheduling and dispatching work?](https://www.g2.com/discussions/faq-how-does-servicebox-scheduling-and-dispatching-work) - 1 comment, 1 upvote - [FAQ: Is ServiceBox just for administrators, or can field technicians use it too?](https://www.g2.com/discussions/faq-is-servicebox-just-for-administrators-or-can-field-technicians-use-it-too) - 1 comment, 1 upvote - [FAQ: Is ServiceBox easy to learn?](https://www.g2.com/discussions/57531-faq-is-servicebox-easy-to-learn) - 1 comment, 1 upvote - [View ServiceBox pricing details and edition comparison](https://www.g2.com/products/servicebox/reviews?filters%5Bnps_score%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+14%3A41%3A16+-0500&secure%5Bsession_id%5D=9dd3fd36-b634-4847-9b07-1c4c621f7c38&secure%5Btoken%5D=ade5585f51562e3303a6adf3d79487840ca2829f7c3e070df1ede593023fa59a&format=llm_user) ## ServiceBox Features **Additional Functionality** - Time & Expense Tracking - Technician Management - Billing & Invoicing - Third-Party Integrations - Scheduling - Quotes/Estimates - Job Costing - Job Tracking - Workflow Management - Timesheet Management - Document Storage - Generative AI - Location Tracking - Communication Management - Work Order Management - Service History - Calendar Management - Activity Dashboard - IoT Device Management - Customer Portal - Mobile Access - Electronic Signature - Real-Time Notifications - Routing - Equipment Tracking - Electronic Payments - Predictive Analytics - Dispatch Management - Maintenance Scheduling - Data Import/Export - Accounting - Reporting & Statistics - API - Reminders - AI Copilot - Customizable Forms - Customer Database - Inventory Management - Accounting Integration - Cost Database - Commercial/Industrial - Job Management - Customizable Branding - Labor Rates - Real-Time Data - CAD Tools - Reporting/Analytics - Customizable Templates - Search/Filter - Visual Assemblies - Bid Management - Takeoff - Customizable Reports - Cost Estimating - For HVAC Companies - Collaboration Tools - Alerts/Notifications **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top ServiceBox Alternatives - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (516 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - 4.7/5.0 (370 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.4/5.0 (368 reviews)