Serviceaide ChangeGear Discussions

Serviceaide ChangeGear

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We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.

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All Serviceaide ChangeGear Discussions

# What are the benefits and challenges of using Serviceaide ChangeGear for change management? What are the benefits and challenges of using Serviceaide ChangeGear for change management? ##### Post Metadata

- Posted at: about 1 year ago - Author title: Pinned by G2 as a common question

# What is Serviceaide ChangeGear used for? What is Serviceaide ChangeGear used for? ##### Post Metadata

- Posted at: about 2 years ago - Author title: Pinned by G2 as a common question

# How are user credentials transmitted across the network? Security ##### Post Metadata

- Posted at: over 8 years ago

- Net upvotes: 1

# What encryption algorithms are used by ChangeGear? Security ##### Post Metadata

- Posted at: over 8 years ago

- Net upvotes: 1

# Which protocols are utilized for domain-based discovery? Resource Discovery Expert (RDE) ##### Post Metadata

- Posted at: over 8 years ago

- Net upvotes: 1

# What information is being gathered? Resource Discovery Expert (RDE) ##### Post Metadata

- Posted at: over 8 years ago

- Net upvotes: 1

# What are some of the security features that can be leveraged in ChangeGear to create a secure environment? ChangeGear ##### Post Metadata

- Posted at: over 8 years ago

- Net upvotes: 1

# How are discovery/scan credentials accessed and verified? ChangeGear ##### Post Metadata

- Posted at: over 8 years ago

- Net upvotes: 1

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