---
title: Service Pro® Software Reviews
meta_title: 'Service Pro® Software Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 22 reviews by the users' company size, role or industry to
  find out how Service Pro® Software works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 22
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Service Pro® Software Reviews
**Vendor:** MSI Data  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 22
## About Service Pro® Software
Service Pro by MSI Data is an end-to-end, cloud-based field service management suite for automating field service work, including repair, preventive maintenance, installations, and inspections. Maximize the profitability of your field service operations with Service Pro by MSI Data. Give your service technicians the access and information they need to get work orders done right, the first time. Easily schedule, dispatch, and equip your field service technicians with a true mobile app that allows visual and written documentation of tasks and time even when offline. Give your back-office staff access to the most accurate data to observe labor utilization rates. Unlock visibility into areas you didn’t have before; identify key profit indicators, observe warranty claims, and optimize your business to collect the revenue you’ve earned.





## Service Pro® Software Discussions
  - [Is it possible to set up API pushes or any other notifications?](https://www.g2.com/discussions/37709-is-it-possible-to-set-up-api-pushes-or-any-other-notifications) - 1 comment, 1 upvote
  - [How much does a service pro cost?](https://www.g2.com/discussions/how-much-does-a-service-pro-cost) - 1 comment
  - [Is Service Pro any good?](https://www.g2.com/discussions/is-service-pro-any-good) - 1 comment
  - [What is service Pro app?](https://www.g2.com/discussions/what-is-service-pro-app) - 1 comment
  - [What are service Pro?](https://www.g2.com/discussions/what-are-service-pro) - 1 comment

- [View Service Pro® Software pricing details and edition comparison](https://www.g2.com/products/service-pro-software/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-23+12%3A04%3A42+-0500&secure%5Bsession_id%5D=70882f03-a594-4545-b3a5-c45d2d5c863b&secure%5Btoken%5D=fc031fb1ecae260487004d1c3ca322826da24e4ebc3cfca87d2987c829f69372&format=llm_user)

## Service Pro® Software Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

## Top Service Pro® Software Alternatives
  - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (366 reviews)
  - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - 4.4/5.0 (975 reviews)
  - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (507 reviews)