Find us on the Atlassian Marketplace 👉 https://marketplace.atlassian.com/apps/1212656 Incident Management may not be an open heart surgery, however it still requires a swift reaction. Promote smart agent work with Incident Manager and keep the focus not only on fast incident resolution but also a quality treatment. Deliver perfect service and become a pro at incident management. All possible with one add-on. How do you benefit? - Reduction of human error - Time-saving of all parties involved - Seamless clean-up of the ticket queue - Focus on incident resolution, no side-quests - Clear communication between service agents and developer teams - Provision of ongoing updates to participants Features include: - Merge requests (manually or with Rovo Agent’s help) - Incident Summary Panel - an easy overview of the issue - Bulk Actions: -- Commenting on linked issues -- Status changes -- Values updates -- Linking issues - Comments synchronization - Support for company- and team-managed projects This app solves JRACLOUD-3592.