---
title: Service Highway Reviews
meta_title: 'Service Highway Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Service Highway works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---


# Service Highway Reviews
**Vendor:** Serviceheroes B.V.  
**Category:** [Other IT Infrastructure Software](https://www.g2.com/categories/other-it-infrastructure)
## About Service Highway
Easter The Service Highway is a Platform As A Service solution that is used to bring structure to this chaotic IT landscape, where numerous systems and applications that do not communicate with each other are currently leading in daily work processes. Smart Data The strength of the Service Highway lies in linking data from multiple systems and bringing this data together in a standard Smart Data set. As a result, this real-time data is displayed in one flexible and modern front, fully equipped for your process! This makes the application completely Headless due to the separation of Smart Data and the Front End.






- [View Service Highway pricing details and edition comparison](https://www.g2.com/products/service-highway/reviews?open_modal_url=%2Fproducts%2Fservice-highway%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fservice-highway%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-12+15%3A41%3A33+-0500&secure%5Bsession_id%5D=776ce634-f32c-422d-a793-7445c7d9fb94&secure%5Btoken%5D=b5cb1d95bafff81c024993fdbe1d7188ee4b950d72e6c2afcc1a22361da49296&format=llm_user)

## Service Highway Features
**Additional Functionality**
- Role-Based Permissions
- Configurable Workflow
- Access Controls/Permissions
- Assignment Management
- Help Desk Management
- Projections
- Customizable Reports
- Issue Management
- Customizable Fields
- Reporting & Statistics
- API
- Alerts/Notifications
- Customizable Forms
- Recurring Issues
- Widgets
- Workflow Management
- Prioritization
- Third-Party Integrations
- Commenting/Notes
- Issue Auditing
- AI Copilot
- Task Management
- Real-Time Updates
- Generative AI
- Collaboration Tools
- Dashboard
- Self Service Portal
- Real-Time Notifications
- Support Ticket Management
- Drag & Drop
- Customizable Templates
- Project Management
- Issue Tracking
- Activity Dashboard
- Tagging
- Monitoring
- Service Level Agreement (SLA) Management
- Customizable Branding
- Multi-Channel Communication
- Support Ticket Tracking
- Task Progress Tracking
- Issue Scheduling
- Ticket Management
- Chat/Messaging
- Rules-Based Workflow
- Alerts/Escalation
- Real-Time Reporting
- Knowledge Base Management
- Surveys & Feedback
- SSL Security
- Activity Tracking
- Email Management

## Top Service Highway Alternatives
  - [AWS Cloud Development Kit (AWS CDK)](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews) - 4.4/5.0 (130 reviews)
  - [pgAdmin](https://www.g2.com/products/pgadmin/reviews) - 4.1/5.0 (70 reviews)
  - [AWS Schema Conversion Tool](https://www.g2.com/products/aws-schema-conversion-tool/reviews) - 4.3/5.0 (54 reviews)