--- title: Service Fusion Reviews meta\_title: 'Service Fusion Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 124 reviews by the users' company size, role or industry to find out how Service Fusion works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 124 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Service Fusion Reviews & Product Details Visit Website Service Fusion is field service management software built for growing service businesses that need to run more of their operations without adding complexity. It manages scheduling, dispatch, invoicing, and payments in one system that both office staff and technicians actually use. Unlike complex enterprise platforms or entry-level tools that can't scale, Service Fusion is built for businesses ready to grow, giving owners visibility, office managers control, and technicians tools that make their day easier. There are no per-user fees, so teams can add technicians and staff without increasing their monthly software cost. Service Fusion connects office staff, dispatchers, and technicians all in one system. Teams can schedule and dispatch jobs, manage estimates and invoices, accept payments in the field with FusionPay, and track job costing and technician performance from a live dashboard. The technician mobile app and native QuickBooks integration keep the whole team working from the same information. Service Fusion replaces the spreadsheets, paper job forms, and disconnected tools many growing service businesses start with, giving owners real visibility into their operations as they scale. * * * Product Website Service Fusion Seller [EverPro](https://www.g2.com/sellers/everpro) Discussions [Service Fusion Community](https://www.g2.com/products/service-fusion/discuss) Languages Supported English Solution Type All-in-One Show More ## Pricing Pricing provided by Service Fusion. ### STARTER Starting at $259.00 [ View More Pricing Information ](https://www.g2.com/products/service-fusion/pricing) ## Service Fusion Integrations (2) What do users say about integrations? Verified by Service Fusion [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Desktop Enterprise ](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews) Show More ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") UI Verified User in Information Services Small-Business (50 or fewer emp.) 6/26/2023 "OK, but lacking in some areas" 3/5 What do you like best about Service Fusion? The continuity from estimates through to dispatched jobs is great. Review collected by and hosted on G2.com. What do you dislike about Service Fusion? Updated feature requests move very slowly to the end product. This used to be much better when we first started using SF. At this point, I've stopped making requests and am just living with it as is. Review collected by and hosted on G2.com. What problems is Service Fusion solving and how is that benefiting you? Tracking issues for our customers and providing solutions for them. Scheduling is good and easy to see where the next opening is for a tech. Review collected by and hosted on G2.com. Show More Response from Melanie Wright of Service Fusion [Editedit](https://www.g2.com/survey_responses/service-fusion-review-8257207/official_response/edit) Thanks for your feedback. With the modernization efforts underway, we believe you will love the new features coming to Service Fusion in the second half of the year and beyond. Validated ReviewerIncentivizedSource: Seller invite ![Jovian F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jovian F.") JF Jovian F. Small-Business (50 or fewer emp.) 2/21/2023 "Great! One stop shop for clients and scheduling" 5/5 What do you like best about Service Fusion? The ability to access all kinds of information in one spot Review collected by and hosted on G2.com. What do you dislike about Service Fusion? Sometimes it's hard to access or load when service is spotty, an online option would be cool just for the day of maybe Review collected by and hosted on G2.com. What problems is Service Fusion solving and how is that benefiting you? Have a central list for customers where I can put information or pics yo create a profile for the customer Review collected by and hosted on G2.com. Show More Response from Melanie Wright of Service Fusion [Editedit](https://www.g2.com/survey_responses/service-fusion-review-7743069/official_response/edit) We are very pleased to hear you love using Service Fusion. Thanks for your feedback! Current UserValidated ReviewerIncentivizedSource: Seller invite PD Paige D. Small-Business (50 or fewer emp.) 3/9/2023 "Great for Service Work" 4/5 What do you like best about Service Fusion? We have enjoyed the ease of use and ability to easily learn the website and app features Review collected by and hosted on G2.com. What do you dislike about Service Fusion? Wish it would integrate with more business systems Review collected by and hosted on G2.com. What problems is Service Fusion solving and how is that benefiting you? Its getting us more organized as a whole and making it easier for our field techs to make and report documentation Review collected by and hosted on G2.com. Show More Response from Melanie Wright of Service Fusion [Editedit](https://www.g2.com/survey_responses/service-fusion-review-7817138/official_response/edit) So glad you are finding Service Fusion easy to use. We appreciate your feedback! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jennifer Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer Q.") JQ Jennifer Q. Revenue Cycle Analyst Small-Business (50 or fewer emp.) 7/20/2023 "Billing and invoices" 3.5/5 What do you like best about Service Fusion? Easy to generate invoices Easy to send billing Review collected by and hosted on G2.com. What do you dislike about Service Fusion? Billing does not auto generate Limiting reporting Review collected by and hosted on G2.com. What problems is Service Fusion solving and how is that benefiting you? Invoicing, payments, estimates Review collected by and hosted on G2.com. Show More Response from Melanie Wright of Service Fusion [Editedit](https://www.g2.com/survey_responses/service-fusion-review-8342335/official_response/edit) Thank you for taking time to leave us a review! Validated ReviewerIncentivizedSource: G2 invite ![Russell S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Russell S.") RS Russell S. Owner and President of Scholtens Plumbing Inc Small-Business (50 or fewer emp.) 4/8/2023 "We have been using SF for five years and it only gets better!" 5/5 What do you like best about Service Fusion? User friendly, Features create a paper trail to protect user/business and customers. So many built-in features we dont even use them all! Review collected by and hosted on G2.com. What do you dislike about Service Fusion? Unable to use the mobile portion when there is no or limited coverage. Some connectivity issues during peak hours. Review collected by and hosted on G2.com. What problems is Service Fusion solving and how is that benefiting you? SF has allowed us to streamline our scheduling, dispatch and service completion in the last five years. This has enhanced our efficiency and has raised our profitability. Review collected by and hosted on G2.com. Show More Response from Melanie Wright of Service Fusion [Editedit](https://www.g2.com/survey_responses/service-fusion-review-7925109/official_response/edit) Thank you so much for the kind review! If you are interested in learning more about using the Service Fusion system, we offer live trainings weekly! Check it out below. [See how Service Fusion improved](https://servicefusion.zendesk.com/hc/en-us/articles/360028700792-Live-Service-Fusion-Training-Sessions) Validated ReviewerIncentivizedSource: Seller invite ![Yvonne P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yvonne P.") YP Yvonne P. CONTROLLER Small-Business (50 or fewer emp.) 2/21/2023 "Service Fusion Review" 5/5 What do you like best about Service Fusion? Service Fusion is very effortless to use. Review collected by and hosted on G2.com. What do you dislike about Service Fusion? You can text or email from Service Fusion. Review collected by and hosted on G2.com. What problems is Service Fusion solving and how is that benefiting you? It provides a central place that everyone involved can either add data or see what is going on with a job or project. Review collected by and hosted on G2.com. Show More Response from Melanie Wright of Service Fusion [Editedit](https://www.g2.com/survey_responses/service-fusion-review-7742564/official_response/edit) Thank you for your feedback! I'm so glad you are enjoying your experience with Service Fusion. Current UserValidated ReviewerSource: Organic ![Lee S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lee S.") LS Lee S. Approved Instructor Small-Business (50 or fewer emp.) 2/25/2023 "intuitive program" 5/5 What do you like best about Service Fusion? Universal search function Very inexpensive credit card charges Over lay of GPS Review collected by and hosted on G2.com. What do you dislike about Service Fusion? The invoices are made when the job is. Inability to create a statement Review collected by and hosted on G2.com. What problems is Service Fusion solving and how is that benefiting you? fusion with QBO and the bank at an inexpensive cost Review collected by and hosted on G2.com. Show More Response from Melanie Wright of Service Fusion [Editedit](https://www.g2.com/survey_responses/service-fusion-review-7763673/official_response/edit) We appreciate your review! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Brianna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brianna D.") BD Brianna D. Small-Business (50 or fewer emp.) 3/9/2023 "Wonderful system" 5/5 What do you like best about Service Fusion? The efficiency for customers to be able to save time. Review collected by and hosted on G2.com. What do you dislike about Service Fusion? Not being able of have the estimate turn into a sales order. Review collected by and hosted on G2.com. What problems is Service Fusion solving and how is that benefiting you? The best scheduling system we have used. Review collected by and hosted on G2.com. Show More Response from Melanie Wright of Service Fusion [Editedit](https://www.g2.com/survey_responses/service-fusion-review-7816400/official_response/edit) We appreciate your feedback! I will send your recommendation to our product and development team. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 4/5/2023 "fusion first" 5/5 What do you like best about Service Fusion? ease of use, quick entries, quantity of information stored Review collected by and hosted on G2.com. What do you dislike about Service Fusion? slow uploading pictures, having to constantly login Review collected by and hosted on G2.com. What problems is Service Fusion solving and how is that benefiting you? collection of data for each job Review collected by and hosted on G2.com. Show More Response from Melanie Wright of Service Fusion [Editedit](https://www.g2.com/survey_responses/service-fusion-review-7912396/official_response/edit) Thanks for leaving us a review! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Maggie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maggie P.") MP Maggie P. Controller Mid-Market (51-1000 emp.) 11/17/2022 "Controller" 5/5 What do you like best about Service Fusion? We use this product for our Commercial HVAC division and love the automation between job management and QuickBooks. Review collected by and hosted on G2.com. What do you dislike about Service Fusion? Reporting. Not exactly customizable to our needs. Review collected by and hosted on G2.com. What problems is Service Fusion solving and how is that benefiting you? The ability to automate our job management and invoicing in one product. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Service Fusion? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Service Fusion ](https://www.g2.com/products/service-fusion/discussions/new) GU Guest User What is your primary use case for Service Fusion in managing field service operations? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-your-primary-use-case-for-service-fusion-in-managing-field-service-operations) ![Christopher F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher F.") CF Christopher Fry • Last activity over 6 years ago How do I set params on time tracking to round up or down to the nearest half hour? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-set-params-on-time-tracking-to-round-up-or-down-to-the-nearest-half-hour) [ View all Discussions ](https://www.g2.com/products/service-fusion/discuss) ## Pricing Options Pricing provided by Service Fusion. ### STARTER Starting at $259.00 ### PLUS Starting at $399.00 ### PRO Starting at $649.00 [ View More Pricing Information ](https://www.g2.com/products/service-fusion/pricing) Service Fusion Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d463ff5f1df1cfe7930e7899066ab520/servicetitan.png "Product Avatar Image") ServiceTitan 4.4/5(375) [ Compare Now ](https://www.g2.com/compare/service-fusion-vs-servicetitan) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1f3e71afa76e797defe56c8b1502f99c/housecall-pro.jpg "Product Avatar Image") Housecall Pro 4.3/5(204) [ Compare Now ](https://www.g2.com/compare/housecall-pro-vs-service-fusion) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png "Product Avatar Image") Jobber 4.6/5(526) [ Compare Now ](https://www.g2.com/compare/jobber-vs-service-fusion) ##### ##### Service Fusion Features Before the Job Calendar Dispatch Roles On the Job Location Employee Communication Behavior Monitoring After the Job Reports Analytics Billing & Invoicing Payment Processing Credit Card Processing [ View More Features ](https://www.g2.com/products/service-fusion/features) ## Top-Rated Alternatives [ ![Jobber](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![FieldPulse](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FieldPulse") FieldPulse 4.7/5(372) ](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) [ View All Alternatives ](https://www.g2.com/products/service-fusion/competitors/alternatives) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management)[Payment Processing](https://www.g2.com/categories/payment-processing)[HVAC](https://www.g2.com/categories/hvac) ##### Explore More [What is the top local SEO solution for multi-location businesses?](https://www.g2.com/discussions/what-is-the-top-local-seo-solution-for-multi-location-businesses)[What are the top NLP platforms for enterprises that need strong API support so development teams can integrate language capabilities without rebuilding from scratch?](https://www.g2.com/discussions/what-are-the-top-nlp-platforms-for-enterprises-that-need-strong-api-support-so-development-teams-can-integrate-language-capabilities-without-rebuilding-from-scratch)[What are the most reliable endpoint security services based on reviews from enterprise security teams avoiding vendor lock-in?](https://www.g2.com/discussions/what-are-the-most-reliable-endpoint-security-services-based-on-reviews-from-enterprise-security-teams-avoiding-vendor-lock-in%20) [What are the highest rated IRCM platforms for telecommunications service providers at the enterprise level?](https://www.g2.com/discussions/what-are-the-highest-rated-ircm-platforms-for-telecommunications-service-providers-at-the-enterprise-level)[What is the best password manager for small businesses?](https://www.g2.com/discussions/what-is-the-best-password-manager-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/service-fusion/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)