It is easy to use and user friendly. And they have a great customer service. Review collected by and hosted on G2.com.

I don't like the new system. I think classic system was so much better. Review collected by and hosted on G2.com.

Nearly never any glitches and customer service is very helpful. Easy to learn. I use it everyday! Has more features than I need but useful for future considerations. Review collected by and hosted on G2.com.

You may get a customer service representative that isn't helpful, don't quit. Keep asking questions and you will get answers. Review collected by and hosted on G2.com.

Using Office Ally makes submitting claims very easy. Just takes a few seconds to complete a claim, and rarely run into problems. Review collected by and hosted on G2.com.

Using Office Ally is a bit expensive, but worth it for the simplicity. Review collected by and hosted on G2.com.

I like that I can do live chat with a representative in a timely manner. They have always been very helpful. Review collected by and hosted on G2.com.

Setting up remits to get pai thru or system which is Valant Review collected by and hosted on G2.com.

You let me know right away when a claim does not go through. Review collected by and hosted on G2.com.

Sometimes when I call, there is a long wait time. The last time I called, I got a representative within two minutes. Review collected by and hosted on G2.com.

Great all-in-one business management service that offers everything you need for filing claims, collecting and tracking payments, and creating reports. Great interface and easy to use. Great customer support as well. Review collected by and hosted on G2.com.

Not very much...so far, it has been the answer to all my needs. Review collected by and hosted on G2.com.

I am a third party medical billing company. I use Office Ally's Service center for small practices it allows the provider a cost efficient way to submit claims with additional options as they arise, billing statements, reports, electronic remittance and patient portal, etc. It's user friendly and has lots of potential features. I use it every day for a dozen of my solo providers. The customer support is knowledgable and friendly. Getting started is easy, data entry requires some basic information to save a record. The ERAs come in seamlessly from other platforms. Review collected by and hosted on G2.com.

If a practice is looking to personalize some of its reports, that might be a downside. Review collected by and hosted on G2.com.

inventory Reporting allow me to find the claims I just need to change the date. Review collected by and hosted on G2.com.

the result from inventory reporting can not be put in the order I like. The new interface has no where to find inventory reporting. And I don't know if there is other way for me to just change patient's date of serivce but keep the other information the same Review collected by and hosted on G2.com.

It has all the necessary options to control claims effectively. It is also easy to integrate with third-party EMR/EHR software. Additionally, it provides real-time eligibility verification, which helps us streamline our patient intake, collect patients' copayments during visits, verify patients' demographics with insurance, and resolve eligibility-related rejections promptly. Unlike some popular software, it allows me the freedom to update HCFA forms manually. The best thing about Office Ally is their excellent customer service support. I can easily schedule training sessions for my team, and they quickly assist with any problems over the phone. Review collected by and hosted on G2.com.

The real-time claim status functionality lacks complete details of the claims. I like Trizetto's claim status functionality over Office Ally Service Center's real-time claim status function. Review collected by and hosted on G2.com.

I like the pre-fill options that save me time. Customer support was very helpful the one time I required it early on. I also appreciate the low cost, specifically as a part-time therapist. For someone who's not very tech-savvy, it's quite user-friendly. Review collected by and hosted on G2.com.

Since I am a one-man operation, I don't require integration with an EMR, but I could see how that could be a potential issue if my business ever grew beyond me. Review collected by and hosted on G2.com.