--- title: Sertifi Reviews meta_title: 'Sertifi Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 136 reviews by the users' company size, role or industry to find out how Sertifi works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 136 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Sertifi Reviews **Vendor:** Flywire **Category:** [E-Signature Software](https://www.g2.com/categories/e-signature) **Average Rating:** 4.8/5.0 **Total Reviews:** 136 ## About Sertifi Sertifi provides a complete contracting, payment, and authorization platform for the hospitality and travel industry. Brands like Marriott, Topgolf, and AEG Worldwide trust Sertifi to efficiently and securely finalize event and travel bookings with their guests. Sertifi’s easy-to-use platform helps tens of thousands of businesses in more than 135 countries, with more than $5 billion in payment requests being sent through the system annually. With decades of experience in hospitality and travel, Sertifi is building a network that gives guests and travelers across the globe a great experience from the start. Sertifi for e-Signatures Send and sign fully branded agreements – anytime, anywhere, from any device. Give your guests a convenient, digital experience and see completed contracts flow in 90% faster. Sertifi for Payments Avoid delays and get paid 2.5x faster by sending payment and signature requests together. Behind the scenes, Sertifi captures and processes your payments as one PCI-compliant solution. SertifiPay Get paid even faster with our proprietary payment processor, available worldwide and powered by Stripe. In less than 10 minutes, you can sign up to accept payments directly in Sertifi – one account, one complete workflow. Sertifi for Digital Authorizations Digitize payment authorizations to keep your guest’s information secure with PCI compliance and receive completed forms 5x faster. Eliminate chargebacks with advanced fraud tools that instantly verify cards and detect fraud early. Enjoy seamless B2B payment delivery between travel companies - such as travel management companies and virtual card providers - and travel suppliers, particularly hotels. It's a convenient, secure alternative to faxes. Contact us directly at corp.sertifi.com. ## Sertifi Reviews ### 1. Perfect Compliment to our Application Infrastructure **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew S. | President/Co-Founder, Textiles, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2015 **What do you like best about Sertifi?** Payment Gateway option that integrates with our billing system. **What do you dislike about Sertifi?** There isn't anything specific that I would reference here. **Recommendations to others considering Sertifi:** If you are using Zuora as your billing system, then it's a no-brainer **What problems is Sertifi solving and how is that benefiting you?** At the end of 2014, we decided to give our application infrastructure a face-lift to support the growth of our organization. We are a SaaS company that provides POS applications to the Beauty & Medical industries. Sertifi gave us the 'missing piece' that empowered us to seamlessly transfer information (payment) into our billing system. This helped solidify our primary objective of creating an automated & turnkey boarding process upon execution of our agreement. ### 2. I use sertifi to get signed agreements from out merchants **Rating:** 3.0/5.0 stars **Reviewed by:** Cody H. | Loyalty Consultant, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2015 **What do you like best about Sertifi?** It makes the process of collecting a signed agreement quite fast and pain free, which is absolutely necessary for us. **What do you dislike about Sertifi?** It isn't the most reliable tool, and we often encounter issues that totally throw off the process. Because collecting payment info and signatures is such a sensitive activity, even the slightest hiccups can have bad effects. **What problems is Sertifi solving and how is that benefiting you?** We have to collect payment info and signature, and Sertifi is the best available tool for doing that. It makes it really easy for the client to provide us their info, making the sales process easier to finish. ### 3. E-Signature **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Freight Broker - Truck Load Carrier Sales, Logistics and Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2015 **What do you like best about Sertifi?** Allowing carriers to use the E-signature feature allows them to submit rate confirmations quickly and easily and allows me to ensure the carrier has received the document without having to deal with fax machine issues or errors. Carriers are also able to print these documents for their reference. **What do you dislike about Sertifi?** Nothing, the feature is easy to use for myself and the carriers I work with. **What problems is Sertifi solving and how is that benefiting you?** This solves the issue of carriers overlooking documents. I can confirm they have received, reviewed and signed our rate confirmation in a matter of seconds. ### 4. My Review of E-Sig **Rating:** 5.0/5.0 stars **Reviewed by:** Alonzo B. | Carrier Development Specialist, Logistics and Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2015 **What do you like best about Sertifi?** The fact that you know when a carrier has signed your rate confirmation and its legible. Also I can run a search and find certain information from loads even days and months down the line. **What do you dislike about Sertifi?** I don't like getting multiple emails about the same e-sig. There is'nt really too much to dis like about the service it does whats needed and that's it. **What problems is Sertifi solving and how is that benefiting you?** I'm covering very difficult freight for out company. E-sig allows you to get business done and on to the next load quickly. ### 5. Sertifi is very user-friendly & has met our companies needs **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle G. | Payroll Coordinator, Staffing and Recruiting, Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2015 **What do you like best about Sertifi?** I love that the system is 99.9% reliable. We use a different system before and it failed on us plenty of times causing major payroll issues. It's user-friendly for both us as the employer and our employees using the system. **What do you dislike about Sertifi?** I have heard from certain employees that they don't receive a fax cover sheet. This happens maybe 15% of the time. Sometimes the faxes won't come through at all, sometimes they will come through without the cover sheet. if there is a way to fix this issue, that would be fantastic. **What problems is Sertifi solving and how is that benefiting you?** We are trying to make everything electronic to make our onboarding process as efficient as possible. We are slowly moving over to the electronic version of paperwork and so far so good. Our main complaint from our employees is that they don't have anywhere to go to print off the documents and fax back because in all honesty, who really has a fax machine these days besides businesses? So this is definitely improving our onboarding process. ### 6. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Will E. | Carrier Development Specialist, Logistics and Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2015 **What do you like best about Sertifi?** The easiness factor and receiving confirmation that the rate sheet was received. **What do you dislike about Sertifi?** Biggest but minor issue is that it sometimes goes to the spam folder. **What problems is Sertifi solving and how is that benefiting you?** The immediate benefit is the ease of sending a confirmation to another party and knowing they received it. It is also easier for the receiving party to click a link rather than print and sign. ### 7. I recommend Sertifi **Rating:** 5.0/5.0 stars **Reviewed by:** Rafaela M. | HR & Admin Coordinator, Translation and Localization, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2015 **What do you like best about Sertifi?** What I like best about Sertifi is that it is so easy to use. In a few seconds I can send documents to be signed in a secure and efficient way. **What do you dislike about Sertifi?** I have to send policies to be signed by new employees regularly and I always send the same message explaining the process. I wish I could save this message as a template to make the whole process even more efficient. **Recommendations to others considering Sertifi:** If you send contracts/documents to be signed regularly, Sertifi is a great tool to help you become for efficient and to control the documents that you need to get signed. **What problems is Sertifi solving and how is that benefiting you?** Our organization sends contracts to new clients and to new contractors and we also send company policies to new employees to be signed electronically. I love that it allows us to be paper-free! ### 8. Sertifi has streamlined our paperwork process for new employees. **Rating:** 5.0/5.0 stars **Reviewed by:** Pam W. | Healthcare Recruiter - Revenue Cycle Specialist, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2015 **What do you like best about Sertifi?** Not everyone has a printer or fax/scanner at home. This has taken the headache out of getting our new employees started because they can do almost all of our forms online.. It's user friendly and the notifications tell me exactly what has been signed. I wish we had known about this years ago!!! **What do you dislike about Sertifi?** This is so minor but when you log in it takes you to a new tab. It would be great to stay on one tab so I don't have so many open at once. Again, VERY minor but that's really the only thing I can think of. **What problems is Sertifi solving and how is that benefiting you?** We get our paperwork back from employees in a much more timely fashion because they don't have to go somewhere to print and fax. This saves me lots of time trying to follow up with them. ### 9. Sertifi review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2015 **What do you like best about Sertifi?** I like being able to get the signature back quick and easy no faxing it in needed anymore. **What do you dislike about Sertifi?** Nothing yet it works well for me. I am in the process of learning all the other great features provided as well. **What problems is Sertifi solving and how is that benefiting you?** The notification e-mail helps me keep up with who got what and when they received it. So I will have some proof when they say they didn't receive it. ### 10. Inside Sales **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2015 **What do you like best about Sertifi?** That it sends reminders to merchants if they have not signed the agreement yet. I also really enjoy how fast the process is once they get the email with agreement info! **What do you dislike about Sertifi?** The "one time add on" section...it is always wrong. **What problems is Sertifi solving and how is that benefiting you?** Making it easier for a merchant to just quickly fill out payment info. They can fill everything out on their own time and it is a fast process. ### 11. Professionalism, Security and Convenience at Our Fingertips! **Rating:** 5.0/5.0 stars **Reviewed by:** Lorraine T. | CEO & Publisher, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2015 **What do you like best about Sertifi?** I love giving my clients the convenience they need and the security they demand! **What do you dislike about Sertifi?** Once in a while I will send an agreement and it is received blank. Not sure why this happens? **Recommendations to others considering Sertifi:** I highly recommend Sertifi to all businesses, small or large. The convenience for clients is unbelievable, it can even be opened, read and signed using a smartphone! The security it provides is excellent, I have never had any clients suffer any losses from using Sertifi and all my clients are very happy with it. Sertifi makes my smaller business look very large and strong! Thank you Sertifi! **What problems is Sertifi solving and how is that benefiting you?** Getting clients to conveniently sign an agreement/contract. Sertifi can even be viewed and signed using a smart phone. ### 12. Great Product, Even Better Support **Rating:** 5.0/5.0 stars **Reviewed by:** Chase P. | Vice President, Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2015 **What do you like best about Sertifi?** Sertifi has been an excellent product for our Sales team and a vital tool for us to expedite contract closure. Our team picked up the eContracting process very quickly, and because Sertifi integrated with our existing systems (SalesForce.com, Conga Composer, etc.), it was a breeze incorporating the tool into our workflows. My interactions with Customer Support have also been positive and timely. **What do you dislike about Sertifi?** My only "dislike" (which is more just a suggestion) is if we could have more control over the customization of the email templates and contract rooms/pages used when communicating to prospects. For example, I would like to use a custom logo/stationary on these types on communications. **What problems is Sertifi solving and how is that benefiting you?** • accelerating contract closure • formalizing a consistent contract execution process • analyzing key performance indicators (days contract pending, etc.) ### 13. Such a great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Kirsten L. | Payroll Manager, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2015 **What do you like best about Sertifi?** I love that I can get ahold of my Rep at Sertify whenever I need him. If I need to be troubleshot on something, he's there helping me and even doing the work for me! **What do you dislike about Sertifi?** Just some minor glitches in the system that are still getting worked out but they're being worked on now. **What problems is Sertifi solving and how is that benefiting you?** Business processes include that of getting paperwork signed for our employees that have just begun employment and the turnaround time is always important and Sertify helps in the expediting of signatures and information needed. ### 14. Amazing Signature Program **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna P. | Office Manager, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2015 **What do you like best about Sertifi?** I love that the clients can electronically sign. Sometimes the biggest hassle for clients is them having to print out our contract, sign it, then try to either fax or sign it back. With Sertifi, they can easily sign if they are on the road or not by a computer at the moment and can use their phone. I also like that as soon as the document is signed, You get an email notification which helps! **What do you dislike about Sertifi?** I do not think I have found anything I dislike. The service is so easy to use. **What problems is Sertifi solving and how is that benefiting you?** We are more efficient with getting our contracts signed by our customers. It made me realize a lot of clients were not getting their signatures to us and at the same time, we were not staying up on top of them. ### 15. Simple, User Friendly, and Powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | Account Manager, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2015 **What do you like best about Sertifi?** We use Sertifi inside Salesforce to have all of our contracts signed electronically. We use custom text box coding in Microsoft Word, convert the contracts to PDF, and simply upload them into Salesforce and send them to our clients to sign online. Their customer support team is top notch and Sertifi will take the time to make sure you are successful with your implementation. The most important benefit for us is that we can create a hyperlink in the source document and that link will be live in the Sertifi platform and still be live in the exported/signed PDF. **What do you dislike about Sertifi?** We have no complaints. The platform integrates easily with Salesforce CRM. **What problems is Sertifi solving and how is that benefiting you?** This service speeds up our contract signing process and pushes deliveries more quickly. ### 16. Sertifi is an excellent service for Staffing Companies! **Rating:** 5.0/5.0 stars **Reviewed by:** Perry T. | President, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2015 **What do you like best about Sertifi?** We require new employees throughout our organization to sign documents and return ASAP in an effort to have them start their new positions quickly. Surprisingly, a lot of people do not have printer/fax capability at their homes. Sertifi allows our employees to complete, sign and return mandatory documents within minutes saving us several hours, if not days in processing time. In staffing, TIME IS MONEY. **What do you dislike about Sertifi?** Thus far I am completely satisfied with the service provided. **What problems is Sertifi solving and how is that benefiting you?** Saving days in the processing of new hire paperwork. Thus getting employees to start faster. ### 17. Simple, easy to use solution that improved my business **Rating:** 4.5/5.0 stars **Reviewed by:** Craig R. | Principal and SVP, Advisor Sales & Service, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2015 **What do you like best about Sertifi?** The best things about Sertifi are the ease of set-up and how it simplifies the interaction between my team and our clients. It is a rarity when you can satisfy all of the end users with one system. We use Sertifi in conjunction with Salesforce and it has improved our contracting process 100% **What do you dislike about Sertifi?** This is relatively minor but I will be happier when the feature that saves the signed contracts automatically into Salesforce becomes available. **What problems is Sertifi solving and how is that benefiting you?** We needed a more efficient way to contract with our clients. The combination of Sertifi and Salesforce provided that solution. The benefits are less time putting together contracts, quicker signing times and better records in Salesforce. ### 18. Sertifi makes my sales process much more streamlined! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris O. | Salesforce.com Consultant, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2015 **What do you like best about Sertifi?** My business has clients located all over the country. This used to require sending emails with large attachment files to clients and waiting for them to scan, sign and return the documents. Now, our paperwork process is completely digital, which makes the sales process easier for our company and our clients. **What do you dislike about Sertifi?** I don't have any features of the product that I dislike. **Recommendations to others considering Sertifi:** Great product from a great team! **What problems is Sertifi solving and how is that benefiting you?** I'm solving the problem of making my company paperless. I'm also able to now have a central outlet to which I can funnel all of my contracts and documents that require signature. ### 19. Simple, Convenient, Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Eric R. | Senior Chemist, Packaging and Containers, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2014 **What do you like best about Sertifi?** Obtaining E-Signatures from people instantaneously from across the region and country, is one of greatest features I have ever used for business software. The first time I used Sertifi I had no idea what it was or what I was supposed to do, but the software walked me through everything and all I had to do was type my name in a few boxes and approve payments, and it was sent to the next approver. **What do you dislike about Sertifi?** Nothing, it is simple and very easy to use, even when you have zero experience with it. I wish I used more of the features to discover, the applications potential **Recommendations to others considering Sertifi:** It is simple, and convenient especially if people work remotely or are out of town and approvals are needed. **What problems is Sertifi solving and how is that benefiting you?** I am signing financial documents from different regions in South Carolina. Once a document is uploaded/generated sending it out through Sertifi to get approvals and signatures takes minutes. When people do not have easy access to a scanner or printer Sertifi is perfect. ### 20. It was very easy to learn and was well organized **Rating:** 5.0/5.0 stars **Reviewed by:** Neal M. | Program Director, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2015 **What do you like best about Sertifi?** It saves time, it saves paper and postage, it is very convenient for me and even more so....for my customers. **What do you dislike about Sertifi?** Too many e-mails going back and forth .....one for when they receive it....one for one they sign it....one to remind me to sign it.....one to show I signed it....lots of emails **Recommendations to others considering Sertifi:** It was easy to set up....they even e-mail me an invoice every month so that I can turn it in to my accounts payable department. Very easy for me to use....easy for my customers. **What problems is Sertifi solving and how is that benefiting you?** Time, postage, paper saving, convenience for my customers ### 21. My customers love Sertifi! **Rating:** 5.0/5.0 stars **Reviewed by:** Robyn F. | VP of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2015 **What do you like best about Sertifi?** Setifi's e-signatures allow Aljex Software users to speed up their work flow. With a seemlesly integrated solution in our TMS, brokers using Aljex have an easier and faster solution to get paperwork signed and uploaded to our software. **What do you dislike about Sertifi?** I am required to enter 40 characters here, but fortunately for Sertifi I don't have anything negative to say **Recommendations to others considering Sertifi:** Just do it. It makes so much sense. **What problems is Sertifi solving and how is that benefiting you?** Turnaround time for getting signed documents has deceased tremendously. There is no learning curve for the recipient. Its just so easy to use. ### 22. It works out of the box **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2015 **What do you like best about Sertifi?** They are a SME who cares about their customers. The product is easy to use and just works. **What do you dislike about Sertifi?** There were a few bits we didn't understand but they helped us with those and now everything is great. **Recommendations to others considering Sertifi:** Look around at the other vendors they are all similar its the aftercare that's diffrent and the reason to go with them. **What problems is Sertifi solving and how is that benefiting you?** Speeded up TOB signed put pressure on sales team to get them back, also we can now measure this. ### 23. Great product... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2015 **What do you like best about Sertifi?** The ease and simplicity... I love the product and have no complaints. It has saved me alot of time and money. **What do you dislike about Sertifi?** 1) Would be nice if you could set reminders (e.g. we want our signed contracts back within two weeks) 2) Allow recipient to edit/make comments on .pdf **Recommendations to others considering Sertifi:** I compared this software to a few others (docusign, etc.) and it was simple on my end and well as on the recipients end. **What problems is Sertifi solving and how is that benefiting you?** Saving on postage, copier costs, paper, envelopes, time, etc. ### 24. Fantastic and Easy to Use Software **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Vice President of Advertising, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2015 **What do you like best about Sertifi?** Easy to use and highly effective. I like the ability to easily send contracts to our clients. **What do you dislike about Sertifi?** Nothing. From day one we have been extremely satisfied with the level of service. **What problems is Sertifi solving and how is that benefiting you?** Quicker way to effectively sign our clients up. ### 25. Sertifi has made our lives easier, our clients love it, and there's no more confusion about details. **Rating:** 5.0/5.0 stars **Reviewed by:** Brian C. | Marketing Director, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2015 **What do you like best about Sertifi?** I love that Sertifi makes it easy for us to upload contract and for clients to sign them. We are a paperless company so having a convenient system online for clients to sign is awesome. **What do you dislike about Sertifi?** There is nothing that we dislike about it. **What problems is Sertifi solving and how is that benefiting you?** Clients used to not sign contracts and would send them late. We don't have those issues anymore. No more excuses. ### 26. Turning your proposal into contracts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2015 **What do you like best about Sertifi?** Great company to collaborate with on our project. We see the future of digital signing having a huge impact on our business. Being able to get business closed faster will drive more botton line results. **What do you dislike about Sertifi?** Nothing! It is easy to use and easy for my team to adopt. **What problems is Sertifi solving and how is that benefiting you?** Increased definite conversions. Less back & forth on contracts. ### 27. This product is wonderful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2015 **What do you like best about Sertifi?** I like how easy it is to use and understand. I t feels like something you have been doing all your life! **What do you dislike about Sertifi?** There is nothing that I dislike about Sertifi! **Recommendations to others considering Sertifi:** They are great to work with! **What problems is Sertifi solving and how is that benefiting you?** Latency and time constraints. Using Sertifi means that we are closing business faster and getting paid faster! ### 28. Sertifi eSigning System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2014 **What do you like best about Sertifi?** It makes digitally signing/approving documents simple. Keeps track of who has already signed & when. It's great because it also give the opportnity for comments as to why the document was approved or disapproved. **What do you dislike about Sertifi?** My only dislike is the fact that I cannot log-in to the account from their external site. I can only log on through an email link once action has been taken on a document. **What problems is Sertifi solving and how is that benefiting you?** A huge problem the system is solving is bringing the people who need to approve the documents all in one space (we're spread out over an entire state and sometimes some of us are out of state on business). The system allows us to review and approve, or disapprove documents, so long as we have an internet connection. ### 29. Approvals and contract signing made paperless **Rating:** 4.5/5.0 stars **Reviewed by:** Tapan J. | Associate Analytics Director at GroupM, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2014 **What do you like best about Sertifi?** Sertifi can be accessed through its eSignature API, pre-built Salesforce and Microsoft Dynamics CRM integrations, and Web Portal.It enables businesses to quickly deliver, execute, and track business agreements online speeding the close of deals and eliminating paperwork. **What do you dislike about Sertifi?** Nothing to dislike to be frank.Everything I expected was on offer from Sertifi **Recommendations to others considering Sertifi:** Whether you are looking to automate your contract process a or require a secure document and file delivery system to deliver and track files, Sertifi can benefit your organization. **What problems is Sertifi solving and how is that benefiting you?** Sertifi enables your organization to - close deals faster - lower costs by eliminating paper for your contract workflow process - transfer files and documents over a secure channel to clients/users ### 30. Successful implementation of paperwork elimination process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production **Reviewed Date:** July 07, 2014 **What do you like best about Sertifi?** We have almost totally eliminate the need to circulate paper for signatures. That would include forms, requests for paper, invoice approvals, checks and required annual compliance forms. We also love the documentation trail. We upload the approved/signed Sertify documents into QuickBooks for an easy and accessible audit trail. **What do you dislike about Sertifi?** I honestly cannot think of a thing. Early versions had some issues, but the current version works very well. **What problems is Sertifi solving and how is that benefiting you?** We are a statewide organization with 40 chapters and only one part-time administrator. Moving paperwork through the mail was taking weeks, and error prone. We can now turn items that took weeks in under 24 hours. By also using our banks bill pay facility we can get reimbursements and bill payments out to the members in 3 to 4 days instead of 3 to 4 weeks. Sertify was revolutionized our day-to-day business operations. We cannot imagine running the business without this tool or something identical. ### 31. Great product... Great People **Rating:** 4.5/5.0 stars **Reviewed by:** Randy S. | Senior Sales Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2014 **What do you like best about Sertifi?** The Sertifi folks have been great to deal with. **What do you dislike about Sertifi?** I cannot say that I dislike anything...... **What problems is Sertifi solving and how is that benefiting you?** Document signing - going to look into payment processing ### 32. Great Product Overall **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2015 **What do you like best about Sertifi?** I love the ease of navigation throughout the system. **What do you dislike about Sertifi?** I dislike the fact that you have to pay to make any changes. **What problems is Sertifi solving and how is that benefiting you?** It solves the issue of proof of authorization. ### 33. Very user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2015 **What do you like best about Sertifi?** Fast, easy, user friendly, process' quickly, much better than what we used before. **What do you dislike about Sertifi?** I am satisfied with everything. I don't have any issues. **Recommendations to others considering Sertifi:** Yes **What problems is Sertifi solving and how is that benefiting you?** Time management ### 34. Sertifi Makes Life Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2014 **What do you like best about Sertifi?** I need approvals for expenses from people spread over an entire state. I can send one Sertifi request to all of them and they can sign electronically from anywhere! **What do you dislike about Sertifi?** Nothing. I would suggest upgrades to add the document name to the approvals page and allow easier printing of just that page (since I already have the entire document in hard copy). **What problems is Sertifi solving and how is that benefiting you?** Our biggest problem has been timely approvals from several persons located far from our office. Sertifi gives each person the ability to access the document anytime/anywhere. ### 35. Sertifi Allows Quicker Approvals **Rating:** 5.0/5.0 stars **Reviewed by:** Jon S. | Commander - California Wing, Non-Profit Organization Management, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2014 **What do you like best about Sertifi?** I like the ability to approve our finance committee meeting minutes and expense reports quicker. This allows for more efficient use of my time and the time of my staff. **What do you dislike about Sertifi?** I do not have any complaints about the system as it is designed today. **What problems is Sertifi solving and how is that benefiting you?** Quicker turnaround on documents requiring approval. ### 36. Sertifi brings descision makers closer **Rating:** 5.0/5.0 stars **Reviewed by:** Art G. | None, Internet **Reviewed Date:** July 08, 2014 **What do you like best about Sertifi?** Do not have to be in the same room to vote and come to consensus. **What do you dislike about Sertifi?** Nothing really, this is an excellent product. **What problems is Sertifi solving and how is that benefiting you?** Our finance committee is spread out all over South Carolina. We do not have to drive for hours to meet in person. ### 37. Great team to work with, Great experience overall **Rating:** 5.0/5.0 stars **Reviewed by:** Patty G. | Business Development Manager, Business Supplies and Equipment, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2014 **What do you like best about Sertifi?** I really enjoyed working with the team at Sertifi, they are very knowledgable about their product solution and walked me through he options and processes, understanding my specific needs and goals. The ease of the solution has changed how I do business, and the fact that everything is done by a web portal, and prebuilt CRM solutions is a huge bonus. **What do you dislike about Sertifi?** The singing experience is pretty straight forward- there's nothing not to like. **What problems is Sertifi solving and how is that benefiting you?** Sertifi has completely changed the way we work. It is ideal for collaberating with customers and our internal team in signing a contract. As a result, the overall approval process of signing a contract has made us more productive and efficient. I would recommend it to any business that wants to expedite their sales process and collect on their revenue sooner. ### 38. Easy to use and great at saving time! **Rating:** 5.0/5.0 stars **Reviewed by:** Victor K. | Training and Development Specialist, Transportation/Trucking/Railroad, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2014 **What do you like best about Sertifi?** Sertifi saved me time and was fairly easy to use! **What do you dislike about Sertifi?** I don't like the fact that I don't have a window of time in which I can cancel my signature. **What problems is Sertifi solving and how is that benefiting you?** We have to have multiple levels of authorization on a number of processes in our organization and Sertifi streamlines much of the process by enabling us to get authorization without having to meet face to face. ### 39. Process integrations, efficiency and quick implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Steve S. | Enterprise Business Intelligence, Data Warehousing & Analytics, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2014 **What do you like best about Sertifi?** Closed the sales cycle in a way that allowed time stamping data to be accessed. Easy implementation into our existing processes which is usually the biggest challenge we face. **What do you dislike about Sertifi?** We have not encountered any real challenges so far, dynamic contract creation is an inherent challenge in the process but handled fairly well by the software. **Recommendations to others considering Sertifi:** Sertifi probably fits a process need you have, but at first glance it may seem difficult to figure out how to change process to leverage it. Recommendation would be to exam how to take full advantage of all the workflow, doc creation and data within your current processes and systems. I found we could immediately use many features, but when we looked at small changes in process we could onboard many additional features and it was an easy implementation from there. **What problems is Sertifi solving and how is that benefiting you?** timeline tracking with easy install into existing processes ### 40. Healthcare industry loves signing with Sertifi esignatures **Rating:** 5.0/5.0 stars **Reviewed by:** Cassidy Z. | Registered Nurse, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2014 **What do you like best about Sertifi?** I enjoy the simplicity of signing agreements with Sertifi. The signing interface is easy to use and seamlessly guides me step-by-step, ensuring all fields are completed. Once signed, I received a signed PDF copy of the agreement. Thanks Sertifi for making my job easier and allowing me more time for what I do best, proving high quality patient care. **What do you dislike about Sertifi?** None to date. I find the solution to be everything that I need for signing on my iPhone, tablet, and of course, computer. **What problems is Sertifi solving and how is that benefiting you?** Signing agreements faster. I'm able to quickly sign at my convenience. I typically sign on my tablet with my finger. As soon as I submit the electronic signature, I know that the agreement was fully executed and my work is done. Sertifi has the easiest and most straight forward signing process in the industry today! ### 41. Easy to use and friendly service **Rating:** 5.0/5.0 stars **Reviewed by:** Karim J. | VP of Technology, Insurance **Reviewed Date:** February 13, 2014 **What do you like best about Sertifi?** Sertifi API solution is a great tool for integrating e-signature into any ERP. when you add to that the whole team's flexibility and responsiveness on both admin and technical items, it's hard not to like this company. **What do you dislike about Sertifi?** There isn't much to dislike. API documentation is straight forward **What problems is Sertifi solving and how is that benefiting you?** We have implemented Sertifi into our home grown ERP system making it an integral part of our e-commerce solution and it is working seamlessly. the users have no idea that they are using another system. we have gained so much time and efficiency by signing agreements, forms and consents online instead of waiting for the paper to arrive by mail, fax or scanned image. Our workflows went down from days to minutes. Great Solution and Great People. ### 42. Helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany T. | Social Media Marketing Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2014 **What do you like best about Sertifi?** I used this when we were buying a home and i loved it! so did my broker! I was able to sign things in a matter of minutes and have them back because i had this app and it was amazing! **What do you dislike about Sertifi?** I don't need it all the time because my job does not require allot of signing documents or anything so i really don't use this anymore! **Recommendations to others considering Sertifi:** Try it out if you are someone that needs papers signed allot! **What problems is Sertifi solving and how is that benefiting you?** I was able to quickly push the mortgage papers and signed documents for buying my home right to my Realtor with little to no delay. She was able to sell us our home in record time because i used this! ### 43. Sertifi Fan **Rating:** 5.0/5.0 stars **Reviewed by:** James Q. | Senior Subject Matter Expert, Cloud Security & Strategy, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2014 **What do you like best about Sertifi?** It takes me only seconds to review and approve documents, and it works from any device including my smartphone, tablet and desktop. **What do you dislike about Sertifi?** I can't think of a single thing I dislike about it, save that I can't use it for more things. **What problems is Sertifi solving and how is that benefiting you?** We have improved accountability and achieved an unqualified audit! ### 44. A Robust SOAP API **Rating:** 5.0/5.0 stars **Reviewed by:** Wesley B. | Freelance Software Developer, Information Technology and Services **Reviewed Date:** July 12, 2013 **What do you like best about Sertifi?** The SOAP API is extremely easy to use and well-documented. My questions have always been answered quickly, and the folks at Sertifi have been inclusive of the developer community. I've spoken with other developers integrating with Sertifi, and there's definitely a large community growing around this application. **What do you dislike about Sertifi?** It took me a little while to get my arms around everything that's being offered with this product. It's extremely flexible, which opens all avenues for integration. That being said, it became a paradox of choice for me, which is definitely a good problem to have. **Recommendations to others considering Sertifi:** Take a moment to read through the API documentation. It's straightforward to integrate this product with your existing applications, seamlessly. ### 45. Effective and easy to use solution that increased revenue. **Rating:** 5.0/5.0 stars **Reviewed by:** Jim J. | Regional Sales Director, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2014 **What do you like best about Sertifi?** Easy to use for sales team to clients we contract with for solutions. It has resulted in shorter close dates for deals and revenue recognition. The utilization of the solution is high as our #1 criteria was adoption of solution by the sales force. **What do you dislike about Sertifi?** I dont really have any dislikes, but I think one thing that I would strongly suggest is to start with an integration of CRM from a sales leader perspective. We had such adoption on the 1st phase that we took more selling time to change the process with phase II. **What problems is Sertifi solving and how is that benefiting you?** Easy to do business with in contract signatures with prospects and clients. Also, decreased sales cycle resulting in greater revenue recognition. Easiest Sales Growth Strategy There Has Been! ### 46. Best e-sign program out there **Rating:** 5.0/5.0 stars **Reviewed by:** Noah S. | Director of language services, Translation and Localization **Reviewed Date:** July 07, 2014 **What do you like best about Sertifi?** It is a very easy to use and straight forward program **What do you dislike about Sertifi?** nothing it is a solid program with little to be disliked **What problems is Sertifi solving and how is that benefiting you?** getting multiple signatories in different places to singe a document ### 47. Sertifi Makes Things Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica A. | Publicist and Media Relations Specialist, Public Relations and Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2014 **What do you like best about Sertifi?** Work and life are stressful and complicated as is, but Sertifi at least helps to make something easier for you. It's simple and easy to use and makes signing documents less of a hassle, not to mention paperless. The product offered is great and very accurate. **What do you dislike about Sertifi?** I've had a great experience thus far, so I have no critiques. **What problems is Sertifi solving and how is that benefiting you?** It's great being able to have multiple people in multiple locations signing a document and it is a great platform. Sertifi support is there to help if you have any problems that need to be resolved. ### 48. Great way to get multiple people involved and fast approvals **Rating:** 5.0/5.0 stars **Reviewed by:** Jay L. | President, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2014 **What do you like best about Sertifi?** Sertifi has an easy to use interface and access. **What do you dislike about Sertifi?** have not had any issues so nothing to put here **What problems is Sertifi solving and how is that benefiting you?** approvals of a committee for financial reimbursements ### 49. Submitted dox for approval **Rating:** 4.5/5.0 stars **Reviewed by:** David S. | Director of Sales and Account Management, Northeast US, Public Safety, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2014 **What do you like best about Sertifi?** Best way for remote approvals by staff who can't hand-sign documents. **What do you dislike about Sertifi?** really nothing, but the speed of the onl;ine process could be shortened **What problems is Sertifi solving and how is that benefiting you?** Remote approvals ### 50. User-Friendly Service **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha R. | Human Resource Manager, Security and Investigations, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2014 **What do you like best about Sertifi?** Sertifi has been great to be able to quickly time manage projects by using the electronic services and provides a professional and supportive atmosphere. This service is something I can see using in the future and recommending to others. **What do you dislike about Sertifi?** Nothing at this time. Sertifi has been a great company and extremely helpful. **What problems is Sertifi solving and how is that benefiting you?** As we move in to a technologically saavy environment, this type of process makes tasks in the workplace a lot more user friendly and provides a sense of comfort and ease knowing that corporate projects and documents can look and feel professional. ## Sertifi Discussions - [What is the Minimum Number of Users?](https://www.g2.com/discussions/minimum-number-of-users) - 1 upvote - [Can I pay monthly instead of annually?](https://www.g2.com/discussions/monthly-vs-annually-payment-installments) - 1 upvote - [Does Sertifi offer a discount for non-profit organizations?](https://www.g2.com/discussions/non-profit-organizations-discount) - 1 upvote - [Is support and on-boarding included for free?](https://www.g2.com/discussions/onboarding-and-training) - 1 upvote - [Does Sertifi offer a free trial?](https://www.g2.com/discussions/sertifi-free-trial) - 1 upvote - [View Sertifi pricing details and edition comparison](https://www.g2.com/products/sertifi/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+21%3A09%3A10+-0500&secure%5Bsession_id%5D=bff43c99-ea13-4894-b38a-3f5c996839ed&secure%5Btoken%5D=afe36b3f7ac540915d38490423fd3252fd6f0918aaa7e9b3eb503c9dbdbe3d50&format=llm_user) ## Sertifi Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **Contract Management Platform Features** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Generative AI** - AI Text Generation - AI Text Summarization **Payment Options** - Multi-Currency - Online payment portal **Agentic AI - Contract Management** - Autonomous Task Execution **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - POS Verification **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Platform** - Accounting integration - E-commerce Integration **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs ## Top Sertifi Alternatives - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,441 reviews) - [SignNow](https://www.g2.com/products/signnow/reviews) - 4.6/5.0 (1,731 reviews) - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) - 4.4/5.0 (1,017 reviews)