[ Serrala Reviews ](https://www.g2.com/products/serrala/reviews) [ Serrala Reviews ](https://www.g2.com/products/serrala/reviews) # Serrala Features ##### ## Customer Credit (5) Credit Limits Define credit limits per customer or by customer type. Credit History Track the changes made to credit limits and the corresponding reasons. Credit Limits Adjustment Adjust credit limits manually or automatically (based on pre-defined threasholds). Integration with Credit Rating Agencies Such as CreditSafe, Searches Group, Credit Assist, Experian, Equifax, and Dun & Bradstreet. Credit Limit Suspension Ability to revoke credit limits temporarily or permananetly when the amount due by a customer exceeds a predefined amount. Show More ##### ## Invoice Matching (4) Incomplete Payments Identify incomplete payments and track the rest of the amount due. Match Invoices and Payments Track one to many and many to one relationships between invoices and payments. Errors and Adjustments Identify invoicing errors such as the wrong amount or due date, and make sure that customers pay the correct amount on time. Cash Application Apply payments to the right Accounts Receivables accounts for each customer. Show More ##### ## Collections (3) Late Payments Manage late payments by time buckets (30, 60, 90 days). Disputed Transactions Workflows to manage and escalate disputed transactions. Customer Profiles Comprehensive view of customer details for collections agents. Show More ##### ## Analytics (20) At Risk Customers Identify and flag customers that are more likely to pay late. Esimated vs Actual Receipts Calculate the total amount received during a time period and compare with the estimate. Collections Effectiveness Use KPIs to monitor the effiency of the collections department. Scaleability Ability to scale to any collections volume, at any time Artificial Intelligence Maximize engagement using live data, behavioral insights, sentiment analysis and payment history Compliance Control Ability to identify and adjust to updated rules and regulations Cash Balances Calculate cash balances by geography or business entity Risk Positions and Scenarios Create scenarios to estimate the impact of possible changes in cash positions Expiring Contracts and Payments Determine how they may impact the liquidity of the company Due Dates Track invoices based on due dates to identify overdue payments Benchmarking Ability to compare AP automation metrics with other companies KPIs Monitor KPIs such as time to process an invoice or erroneous payments Due Dates Track invoices based on due dates to identify overdue payments Cashflow Analyze variations between incoming and outgoing cash KPIs Monitor KPIs such as time to process an invoice or erroneous payments Payment Tracking Track different types of payment such as deposits or partial payments Variance Analysis Project out as the year progresses to accommodate trends that affect key business drivers. Reports Generate cash flow reports in order to see where money is coming in and where it's going Forecast Comparison Compare Income Statement, Balance Sheet, and Cash Flow for multiple periods Forward Looking Forward-looking Balance Sheet and Cash Flow Statements are synchronized with GL data Show More ##### ## Cash Management (6) Monitor Cash Positions Ability to track cash positions across all accounts, banks, business units, and countries Debt and Investments Manage the investments of the company and its debts such as loans, lines of credit, or credit cards Cash Pooling Consolidate the balances of multiple bank accounts and manage them as a single account Cash Operations Such as deposits, Money Market deals, loans, Forex, facilities, and trade finance Schedules Schedules automate internal and external movements of funds Automated Cash Operations Define workflows to automate cash management operations Show More ##### ## Risk and Compliance (2) Manage Different Types of Risk Such as fluctuations in currency and interest rates, or natural hazards Comply with Financial Regulations Ensure compliance with local and global financial standards and legislation Show More ##### ## Banking (4) Banking Connectivity Support multiple banking and financial messaging protocols such as SWIFT Bank Account Management Manage multiple accounts from different banks Intercompany Lending Management of loans between business entities Automated Banking Operations for banking data gathering and consolidation Show More ##### ## Integration (11) Financial Systems Integrate with ERP and accounting products Analytics Integrate with Business Intelligence and Corporate Performance Management solutions FX and Trading Paltforms Pull data from foreign exchange and commodities trading platforms Multiple Data Sources Consolidate data from multiple sources such as spreadsheets, databases, banking systems, and software Accounting Provide integration with accounting and financial management software Payment Integration Integrate with payment gateways and enterprise payments software ERP Deliver integrations with accounting modules of ERP systems Accounting Provide integration with accounting and financial management software Payments Integrate with payment gateways and enterprise payments software ERP Deliver integrations with accounting modules of ERP systems Account Sync Sync with company accounts to transfer payments for approved invoices Show More ##### ## Invoice Management (3) Capture Provide features to capture invoices such as import or scanning Supplier Portal Allow suppliers to submit invoices using an online portal Repository Deliver a central repository of AP documents, such as POs and invoices Show More ##### ## Invoice Processing (8) Matching Ability to match AP invoices to POs, contracts, or payments Payments Identify incomplete or late supplier payments Workflows Include workflows for approvals and invoice processing Tax Compliance Comply with local and global tax regulations for collections Approvals Include workflows for approvals of invoices or payments Batch Processing Process multiple invoices without human intervention Consolidation Allow users to consolidate multiple invoices into one Match Invoices Match invoices with purchases and sales orders, as well as with payments Show More ##### ## Invoice Generation (3) Templates Provide standard invoice templates that can be customized by users Digital Invoices Ability to convert invoices to digital formats such as PDF Recurring Invoices Automatically generates invoices at pre-defined time intervals Show More ##### ## Payment Processing (3) Encryption Built-in security to protect payment information in order to prevent fraud and hacking. Credit Card Processing The ability to process credit card payments and receive approval or denial of funds from the customer's bank. Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app. Show More ##### ## Administration (2) Reporting & Analytics Reports and analytics created from payment data. Omnichannel Process payments from multiple channels such as ACH, mobile, or e-commerce. Show More ##### ## Cash Flow Management (3) File Exports Timesheets, projects, tasks, income or expenses can all easily be exported to pdf, xls or csv for simpel cash clow analysis. Income and Expenses Add one-time or recurring items to your cash flow and add line items for each payment or deposit. Track Cash Flow Check your cash on hand at the beginning of each month and view each day incoming and outgoing funds. Show More ##### ## Cash Flow Forecasting (5) Historical Data Cash flow forecasting is based on past transactions and historical financial or operational data Reforecast Ability to recreate forecasts to include new information that may impact budgets Forecast Types Support multiple types of forecasts such as balance sheet and cash flow forecasts Rolling Forecasts Used to review and update budgeting assumptions for a predefined period (usually one year) AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns Show More ##### ## Financial Data Transfer (9) Data Transfer Automates the transfer of data between an organization's ERP system and its bank Data Exchange Streamlines the exchange of information between internal systems Reporting Automatically extracts data required for cash forecasting and liquity reporting Access Restricts access to certain users within an organization, or provides access for third parties Integration Integrates with other financial software, such as Treasury Management, Budgeting & Foreasting, or Invoice Management software Data Exchange Schedules the exchange of information between internal and external systems Reporting Automatically extracts data required for dashboards and reports on cash positions and liquidity Access Restricts access to certain users within an organization, or provides access for third parties Integration Integrates with other financial software, such as Accounting, ERP, and Corporate Performance Management software Show More ##### ## Reconciliation (3) Consolidation Data from multiple systems can be centralized into a single repository Management Financial information can be imported from multiple sources such as spreadsheets, text files, or databases Accounting Match invoices, payments, and bank statement information Show More ##### ## Reporting (6) Report Types Provide multiple types of reports such as point-in-time snapshot reports, or year over year Standard Offers standard financial reports out of the box Custom Allows users to edit reports and to combine multiple reports Status Reports on the status of invoices or payments Customer Credit Run reports on customer credit History Tracks all transactions, from issuing invoices to payment reminders to receiving payment Show More ##### ## Closing Process (1) Journal Entries Adjusts journal entries in order to have an accurate balance sheet and income statement Show More ##### ## Payment Options (1) Multi-Currency Allows users to process payments in multiple currencies. Show More ##### ## Platform (2) Accounting integration Provide integration with accounting software and ERP systems. E-commerce Integration Provide integration with B2B and B2C e-commerce platforms Show More ##### ## Risk (3) Analysis Reduces future risks through root cause analysis and process improvement Identification Reduces frequency of errors, identifies risk and improves efficiency Scoring Scores suppliers and employees based on risk factors Show More ##### ## Recovery (2) Recoup Identifies and recoups funds and prevents errors from happening again Reporting Offers reporting to aid in minimizing future lost profits and process breakdown Show More ##### ## Audit (4) Filters Includes a library of audit-tested filters to identify AP outliers that are outside company policy Post Audits Conducts a post-audit analysis of large volumes of data to identify historical payment errors and automatically generate claims Overpayments Detects and prevents a wide range of overpayment errors Duplicates Detects and prevents a wide range of duplicate payments Show More ##### ## Fraud (3) Vendor Checks Enables automatic checks of new vendors being set up in the system to combat potential billing schemes Data Generation Generates comprehensive data needed to conduct a thorough investigation Monitoring Provides continuous, proactive fraud monitoring across multiple systems and data formats Show More ##### ## Integrations (3) Accounting Integrates with accounting or similar platforms ERP Integrates with ERP systems CPM Integrates with Corporate Performance Management platforms Show More ##### ## Transactions (3) Credits Manages credit limits based on customer credit scores, payment history, or other financial metrics Invoices Creates or imports invoices Payments Collects different payment types and manages payment terms Show More ##### ## Workflows (2) Approvals Offers customizable approval processes for all types of transactions Reconciliation Reconciles payments to invoices to ensure matching Show More ##### ## Agentic AI - Cash Flow Management (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Agentic AI - SAP Store (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Invoice Management (3) Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - AP Automation (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Accounts Receivable Automation (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Agentic AI - Treasury Management Systems (3) Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Credit and Collections (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Adaptive Learning Improves performance based on feedback and experience Show More ##### ## AI - Financial Close (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Compliance Uses AI to ensure the following of rules and creates detailed audit trails which helps compliance and audit preparation. Reconciliation Uses AI to match transactions across accounts and systems, and flag exceptions and discrepencies. Data Collection Uses AI to extract, clean, and validate financial data from disparate sources, while identifying errors and inconsistencies. Analysis Generates AI-assisted financial reports and provides thorough analytical insights. Show More ##### ## AI - Accounts Receivable (3) Generative Sends automated messages and reminders, resolves disputes, or does proactive outreach. Responses Responds to basic questions from inbound emails. Predictive Analytics Analyzes past transactions to make a prediction of when future payments are likely to be paid. 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