--- title: Serrala Reviews meta\_title: 'Serrala Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 108 reviews by the users' company size, role or industry to find out how Serrala works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 108 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- ### Serrala Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **intuitive ease of use** of Serrala, finding it easy to implement and train others quickly. [(5 mentions)](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1593964&qs=pros-and-cons#reviews) Users commend the **automation capabilities** of Serrala, achieving high cash allocation rates and simplifying processes significantly. [(4 mentions)](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=2248744&qs=pros-and-cons#reviews) Users appreciate the **exceptional customer support** from Serrala, receiving timely assistance throughout the implementation process. [(3 mentions)](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1594267&qs=pros-and-cons#reviews) Users appreciate the **easy integrations** of Serrala, which simplify financial processes and enhance system usability. [(3 mentions)](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1594417&qs=pros-and-cons#reviews) Users value the **automation efficiency** of Serrala, achieving a 98.5% automated cash allocation rate, significantly reducing manual tasks. [(2 mentions)](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=2313705&qs=pros-and-cons#reviews) Users find the **difficult setup** of Serrala challenging, especially without a technical background for creating and updating rules. [(2 mentions)](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1593839&qs=pros-and-cons#reviews) Users find the **expertise required** for creating rules in Serrala challenging without proper training or a technical background. [(2 mentions)](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1595047&qs=pros-and-cons#reviews) Users find the **learning curve steep** for creating rules in Serrala, especially without a technical background. [(2 mentions)](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1594003&qs=pros-and-cons#reviews) Users find **learning difficulty** in creating and managing rules in Serrala, especially without a technical background. [(2 mentions)](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1594903&qs=pros-and-cons#reviews) Users find the **setup difficulty** in Serrala challenging, especially without a technical background or proper training. [(2 mentions)](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1594920&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Serrala ##### 1. Ease of Use Users praise the **intuitive ease of use** of Serrala, finding it easy to implement and train others quickly. [ See 5 mentions ](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1593964&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great Customer Support and Easy Implementation" What do you like about Serrala? Good customer support, and the solution was easy to implement. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Good" What do you like about Serrala? I’ve had a great experience with Serrala. Their solutions are intuitive, reliable, and truly make financial processes more efficient. ##### 2. Automation Users commend the **automation capabilities** of Serrala, achieving high cash allocation rates and simplifying processes significantly. [ See 4 mentions ](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=2248744&qs=pros-and-cons#reviews) See Related User Reviews ![Gianfranco V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gianfranco V.") GV Gianfranco V. Enterprise (\> 1000 emp.) 4.0/5 "Great at supporting us with massive volumes of cash application" What do you like about Serrala? Cash application and clearance automation ![Sofya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sofya S.") SS Sofya S. Enterprise (\> 1000 emp.) 4.0/5 "Smart solutions and customer-centric approach" What do you like about Serrala? Serrala’s solution helped our company to achieve 98,5% automated cash allocation rate, which saved a lot of manual work. ##### 3. Customer Support Users appreciate the **exceptional customer support** from Serrala, receiving timely assistance throughout the implementation process. [ See 3 mentions ](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1594267&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great Customer Support and Easy Implementation" What do you like about Serrala? Good customer support, and the solution was easy to implement. FZ Fakri Z. Mid-Market (51-1000 emp.) 5.0/5 "Easy To Use, Great Support" What do you like about Serrala? The intuitive ease of use is wonderful. I can train anyone on how to use Payference in just a few minutes. Whenever there has been a question, I hear ##### 4. Easy Integrations Users appreciate the **easy integrations** of Serrala, which simplify financial processes and enhance system usability. [ See 3 mentions ](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1594417&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Good" What do you like about Serrala? I’ve had a great experience with Serrala. Their solutions are intuitive, reliable, and truly make financial processes more efficient. FZ Fakri Z. Mid-Market (51-1000 emp.) 5.0/5 "Easy To Use, Great Support" What do you like about Serrala? The intuitive ease of use is wonderful. I can train anyone on how to use Payference in just a few minutes. Whenever there has been a question, I hear ##### 5. Automation Efficiency Users value the **automation efficiency** of Serrala, achieving a 98.5% automated cash allocation rate, significantly reducing manual tasks. [ See 2 mentions ](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=2313705&qs=pros-and-cons#reviews) See Related User Reviews ![Gianfranco V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gianfranco V.") GV Gianfranco V. Enterprise (\> 1000 emp.) 4.0/5 "Great at supporting us with massive volumes of cash application" What do you like about Serrala? Cash application and clearance automation ![Sofya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sofya S.") SS Sofya S. Enterprise (\> 1000 emp.) 4.0/5 "Smart solutions and customer-centric approach" What do you like about Serrala? Serrala’s solution helped our company to achieve 98,5% automated cash allocation rate, which saved a lot of manual work. ### 5 Cons or Disadvantages of Serrala ##### 1. Difficult Setup Users find the **difficult setup** of Serrala challenging, especially without a technical background for creating and updating rules. [ See 2 mentions ](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1593839&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Serrala takes cash allocation to next level" What do you dislike about Serrala? Creating rules in autobank is not easy. It requires a lot of training to up skill the user. EK Ernesto K. Mid-Market (51-1000 emp.) 4.5/5 "Serrala is an invaluable business tool in an environment where we're asked to do more with less." What do you dislike about Serrala? It can be a bit challenging when you dont have a technical background to create new rules and update existing ones. ##### 2. Expertise Required Users find the **expertise required** for creating rules in Serrala challenging without proper training or a technical background. [ See 2 mentions ](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1595047&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Serrala takes cash allocation to next level" What do you dislike about Serrala? Creating rules in autobank is not easy. It requires a lot of training to up skill the user. EK Ernesto K. Mid-Market (51-1000 emp.) 4.5/5 "Serrala is an invaluable business tool in an environment where we're asked to do more with less." What do you dislike about Serrala? It can be a bit challenging when you dont have a technical background to create new rules and update existing ones. ##### 3. Learning Curve Users find the **learning curve steep** for creating rules in Serrala, especially without a technical background. [ See 2 mentions ](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1594003&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Serrala takes cash allocation to next level" What do you dislike about Serrala? Creating rules in autobank is not easy. It requires a lot of training to up skill the user. EK Ernesto K. Mid-Market (51-1000 emp.) 4.5/5 "Serrala is an invaluable business tool in an environment where we're asked to do more with less." What do you dislike about Serrala? It can be a bit challenging when you dont have a technical background to create new rules and update existing ones. ##### 4. Learning Difficulty Users find **learning difficulty** in creating and managing rules in Serrala, especially without a technical background. [ See 2 mentions ](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1594903&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Serrala takes cash allocation to next level" What do you dislike about Serrala? Creating rules in autobank is not easy. It requires a lot of training to up skill the user. EK Ernesto K. Mid-Market (51-1000 emp.) 4.5/5 "Serrala is an invaluable business tool in an environment where we're asked to do more with less." What do you dislike about Serrala? It can be a bit challenging when you dont have a technical background to create new rules and update existing ones. ##### 5. Setup Difficulty Users find the **setup difficulty** in Serrala challenging, especially without a technical background or proper training. [ See 2 mentions ](https://www.g2.com/products/serrala/reviews?filters%5Bsentiment_snippet%5D=1594920&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Serrala takes cash allocation to next level" What do you dislike about Serrala? Creating rules in autobank is not easy. It requires a lot of training to up skill the user. EK Ernesto K. Mid-Market (51-1000 emp.) 4.5/5 "Serrala is an invaluable business tool in an environment where we're asked to do more with less." What do you dislike about Serrala? It can be a bit challenging when you dont have a technical background to create new rules and update existing ones. ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Enterprise (\> 1000 emp.) 4/30/2026 "Excellent Products and Service" 4/5 What do you like best about Serrala? Strong SAP integration, and a good opportunity to discuss new functions that bring real benefits for customers. Review collected by and hosted on G2.com. What do you dislike about Serrala? I´m very safitsfied with Serrala company Review collected by and hosted on G2.com. What problems is Serrala solving and how is that benefiting you? We automatized our daily processes for posting of daily bank statements and we harmonized our payment processes Review collected by and hosted on G2.com. Show More Response from Lucas Garcia of Serrala [Editedit](https://www.g2.com/survey_responses/serrala-review-11899277/official_response/edit) Dear user, thank you for your feedback. We’re glad to see that the SAP integration and collaboration on new functionalities are bringing real value to your team. It’s great that you’ve been able to automate bank statement processing and streamline payments. If you need anything, don't hesitate to reach out at hotline@serrala.com. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Building Materials](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Building Materials") AB Verified User in Building Materials Enterprise (\> 1000 emp.) 4/7/2026 "Powerful Autobank Tool Backed by a Highly Professional Team" 4/5 What do you like best about Serrala? Powerfull autobank tool managed by a very professionnal team Review collected by and hosted on G2.com. What do you dislike about Serrala? our version is SAP embedded so it has the same lacks in UX/UI than SAP but it is not Serrala's "fault" Review collected by and hosted on G2.com. What problems is Serrala solving and how is that benefiting you? automatch AR and AP all along the day, saving more than 4 ETP and prevents a lot of errors Review collected by and hosted on G2.com. Show More Response from Lucas Garcia of Serrala [Editedit](https://www.g2.com/survey_responses/serrala-review-12594026/official_response/edit) Dear user, thank you for sharing your sharing your feedback. We’re glad to hear that Autobank is delivering strong automation results for your processes and that our team’s professionalism is making a positive impact—saving time, reducing errors, and freeing up valuable resources. We also appreciate your note regarding the UX/UI limitations linked to the SAP-embedded environment. Thank you for recognizing the context, and for your understanding. If you have additional ideas or need assistance, feel free to reach out to our team anytime at hotline@serrala.com. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Mid-Market (51-1000 emp.) 7/10/2026 "Faster, helpful support with errors" 4.5/5 What do you like best about Serrala? The support. In case of errors, help was always provided quickly. Review collected by and hosted on G2.com. What do you dislike about Serrala? Appointment availability from support. Appointment was only arranged after days. Review collected by and hosted on G2.com. What problems is Serrala solving and how is that benefiting you? With the transport of the account statements, so that they could be further processed with SAP. This significantly reduced the manual effort. Review collected by and hosted on G2.com. Show More Response from Lucas Garcia of Serrala [Editedit](https://www.g2.com/survey_responses/serrala-review-13090326/official_response/edit) Dear user, thank you for your review. We’re pleased that our support team has been able to help quickly when errors occur and that automated bank statement transport into SAP is significantly reducing manual effort. We also appreciate your feedback about appointment availability and the delay in arranging a meeting. We understand how important timely access to support is and will share your comments with the team. If you need further assistance, please contact us at hotline@serrala.com. Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Alexander .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander .") A Alexander . Mid-Market (51-1000 emp.) 4/23/2026 "Good support and easy operation" 4.5/5 What do you like best about Serrala? I like the good support from Serrala, which made the introduction really easy. The AI focus is also impressive. The ease of use is also a big advantage. Review collected by and hosted on G2.com. What do you dislike about Serrala? Old versions are neglected Review collected by and hosted on G2.com. What problems is Serrala solving and how is that benefiting you? Serrala makes liquidity visible. Review collected by and hosted on G2.com. Show More Response from Lucas Garcia of Serrala [Editedit](https://www.g2.com/survey_responses/serrala-review-12675760/official_response/edit) Dear Alexander, thank you for sharing your feedback. We’re glad to hear that you appreciated the support during the introduction, the ease of use, and our strong focus on AI. It’s also great to know that Serrala is helping make liquidity more visible for your organization. We take note of your comment regarding older versions and appreciate you raising this point. Your feedback helps us continuously improve our solutions and overall customer experience. If you need any assistance, we are always available at hotline@serrala.com. Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Enterprise (\> 1000 emp.) 7/1/2026 "Always a Solution, Even with System Limitations" 5/5 What do you like best about Serrala? I believe there’s always a solution to any problem, no matter the system limitations or anything else that might get in the way. Review collected by and hosted on G2.com. What do you dislike about Serrala? Availability since demand is getting higher and higher. Review collected by and hosted on G2.com. What problems is Serrala solving and how is that benefiting you? Automation of direct debits in credits in autobank Review collected by and hosted on G2.com. Show More Response from Lucas Garcia of Serrala [Editedit](https://www.g2.com/survey_responses/serrala-review-13054571/official_response/edit) Dear user, thank you for your positive feedback. It’s great to hear that you value our solution-focused approach and that Autobank is supporting the automation of direct debits and credits. We also understand your point about availability. We appreciate you highlighting this and will share it with the relevant teams. If you need support, please contact us at hotline@serrala.com. Validated ReviewerIncentivizedSource: Seller invite DF Daniel F. Global D2C IT Manager Mid-Market (51-1000 emp.) 2/17/2026 "Support and implementation always ready to help" 5/5 What do you like best about Serrala? The support and implementation team is always willing to assist in all possible scenarios. Review collected by and hosted on G2.com. What do you dislike about Serrala? There is not, at least in my case, a project manager with clear tasks on a timeline; everything needs to be done by the technical and commercial team. Review collected by and hosted on G2.com. What problems is Serrala solving and how is that benefiting you? Cash flow visibility, savings with incorrect reconciliation, team analysis time, and facilitates decision making Review collected by and hosted on G2.com. Show More Response from Lucas Garcia of Serrala [Editedit](https://www.g2.com/survey_responses/serrala-review-12371205/official_response/edit) Dear Daniel, Thank you for your review! We're happy to hear our support and implementation teams have been helpful throughout your project. We also appreciate your feedback regarding project management and timelines. This is valuable input, and we are continuously working on improving our delivery processes to ensure an even smoother and more structured experience for our customers. If you need anything, our team is here at hotline@serrala.com. Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") EC Verified User in Consumer Goods Enterprise (\> 1000 emp.) 4/23/2026 "Customer experience regarding FS Autobank" 4.5/5 What do you like best about Serrala? It provides functionalities that are specifically designed to meet a broad range of business requirements and variations. It also offers highly professional implementation services. Review collected by and hosted on G2.com. What do you dislike about Serrala? Nothing to dislike. May be there are aspects, which can be improved by Serrala are actively working on improving their products Review collected by and hosted on G2.com. What problems is Serrala solving and how is that benefiting you? Main focus is automation of cash application. We save a lot of man hours and benefit from improved quality, compared with manual processing. Review collected by and hosted on G2.com. Show More Response from Lucas Garcia of Serrala [Editedit](https://www.g2.com/survey_responses/serrala-review-12676898/official_response/edit) Dear user, thank you for sharing your experience. We’re glad to hear that Serrala is supporting a wide range of business requirements and helping drive strong cash application automation results. Thank you as well for recognizing our ongoing efforts to continuously improve our solutions. If you ever need support or wish to explore further optimizations, our team is always available at hotline@serrala.com. Validated ReviewerIncentivizedSource: Seller invite TZ Thomas Z. Department Manager Accounting Mid-Market (51-1000 emp.) 4/6/2023 "Good overall solutions with small compromises" 4/5 What do you like best about Serrala? The products, in our case Autobank, are very well adapted to the use cases, and Serrala provides good support and knowledge exchange among the users. Additionally, they take feedback and continuously optimize the products. Very good update structure. In 2024, we expanded our product landscape with the module solution Collections from Serrala. Review collected by and hosted on G2.com. What do you dislike about Serrala? Often, one doesn't really know exactly what the products are capable of, as only the basic things are set up according to customer requirements during implementation. However, this problem is known and is being addressed by Customer Success. Review collected by and hosted on G2.com. What problems is Serrala solving and how is that benefiting you? Serrala has managed to increase our automation rate in the bank from 84% to almost 93%. Additionally, it increases the flexibility to adjust accounting rules without having to rely on SAP programmers. Another advantage is that our manual Excel reporting has been replaced. The manual distribution of bookings has also been replaced by work inventories. Reporting is simplified and the added value across multiple products increases. Review collected by and hosted on G2.com. Show More Response from Serrala Support of Serrala [Editedit](https://www.g2.com/survey_responses/serrala-review-7916970/official_response/edit) Dear user, thank you very much for your review. We are very pleased that you are satisfied with our AutoBank solution and that you appreciate our support and knowledge exchange. We are constantly working to improve and provide our customers with the best possible financial solutions. For questions and suggestions, you can reach our support team via email at hotline@serrala.com. 5/26/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Eileen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eileen M.") EM Eileen M. Mitarbeiterin Forderungsmanagement Mid-Market (51-1000 emp.) 4/23/2026 "Good advice and logical mechanisms – thoroughly convincing" 4.5/5 What do you like best about Serrala? Good support from consultants, logical mechanisms Review collected by and hosted on G2.com. What do you dislike about Serrala? I can't think of anything, I'm very satisfied Review collected by and hosted on G2.com. What problems is Serrala solving and how is that benefiting you? Intelligent payment processing, less manual effort Review collected by and hosted on G2.com. Show More Response from Lucas Garcia of Serrala [Editedit](https://www.g2.com/survey_responses/serrala-review-12675694/official_response/edit) Dear Eileen, thank you for sharing this review. We are very pleased to hear that you value our solutions and the support provided by our consulting team. It’s great to know that Serrala is helping you streamline intelligent payment processing and reduce manual effort. If you ever need support or have questions in the future, our team is always available at hotline@serrala.com. Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Claus S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claus S.") CS Claus S. CFO Small-Business (50 or fewer emp.) 5/7/2026 "Perfect Customer Service Every Time" 4.5/5 What do you like best about Serrala? Customer Service is always perfect! !!!! Review collected by and hosted on G2.com. What do you dislike about Serrala? Nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Review collected by and hosted on G2.com. What problems is Serrala solving and how is that benefiting you? Payments Review collected by and hosted on G2.com. Show More Response from Lucas Garcia of Serrala [Editedit](https://www.g2.com/survey_responses/serrala-review-12770686/official_response/edit) Dear Claus, thank you for your kind feedback. We’re happy to hear that our support team consistently delivers a great experience and that the solution is helping with your payment processes. If you ever need anything, we’re here for you at hotline@serrala.com. 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